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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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October 31, 2022

Bob (parts) and Tracy (collision center) were outstanding in getting my car repaired and on the road at night again. More

by ref73
Recommend Dealer
Yes
Employees Worked With
Bob Gurry, Tracy Moses
Nov 02, 2022 -

Paretti Mazda responded

Thank you for the kind words!! Always great to hear reviews on the body shop. True unsung heroes! -Brett

October 31, 2022

Everything went smoothly. People there were nice. The waiting area was comfortable. That was coffee and snacks and Wi-Fi. I enjoyed my experience there. Will surely go back wh More

by wd91154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez, Casey Munoz Carpenter
Nov 02, 2022 -

Paretti Mazda responded

Thank you so much!!! We love the coffee machine too!! Saves us a ton of money vs going to starbucks!! Always here to help!! -Brett

October 29, 2022

Great service as always. Checked out new cars while getting my oil changed. Drank quality coffee and enjoyed some snacks. Thank you. More

by mertsaygin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Nov 02, 2022 -

Paretti Mazda responded

Glad to hear that you enjoyed your visit! Thank you so much! -Brett

October 28, 2022

Service was excellent and like the other reps, Ms. Hernandez did an excellent job of keeping me informed throughout the repair process. More

by NOLA2311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Nov 02, 2022 -

Paretti Mazda responded

Ann is the best! Thank you so much for the great review! I will make sure she sees this! -Brett

October 27, 2022

Mas. Hernandez went above and Beyond to help me fix an issue on my CX-5!!! thank you so much Más. Hernendez...keeep up with the Great work! looking foward More

by TOMSASK99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Nov 02, 2022 -

Paretti Mazda responded

Ann is the best! Thank you so much for the great review! I will make sure she sees this! -Brett

October 27, 2022

Great Reps guide through process. Easy to set up appointment and experience was very good More

by mpbf1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Nov 02, 2022 -

Paretti Mazda responded

Thank you for the 5 stars!! -Brett

October 24, 2022

As usual, service is always painless at Paretti. Never a wait in the service lane. Always address quickly. Needed a problem addressed as well as routine service. Ronnie Fernandez, Service Adviso More

by Dee Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Nov 02, 2022 -

Paretti Mazda responded

Ronnie is the best! Thank you so much for the great review! I will make sure he sees this! -Brett

October 21, 2022

I had a tricky problem that was resolved successfully, with cooperation between the service/sales & collision departments. I've owned 4 Mazdas over the years & am a loyal Mazda customer. Thanks to every More

by anita5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Lyle - thanks SO much!, Casey Munoz Carpenter, Michael Lewis
Nov 02, 2022 -

Paretti Mazda responded

What a great review!!! Thank you so much for the kind words. Attention to detail and customer service is everything and hopefully what keeps bringing you back!! -Brett McSpadden

October 21, 2022

If there is a rating better than excellent, then it belongs to Paretti Mazda! 13 Mazdas latter, and still going strong, we cannot say enough good things about them. From the purchase process to the s More

by tealglass5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Nov 02, 2022 -

Paretti Mazda responded

What a great review!!! Thank you so much for the kind words. Attention to detail and customer service is everything! -Brett McSpadden

October 20, 2022

First time there for service and it was great - in and out in right about an hour and they sent a video of the tech doing the inspections so you know they actually did them. More

by MESOILEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Nov 02, 2022 -

Paretti Mazda responded

The technology is getting pretty crazy! The new dealership in Covington will have this thing that can scan your entire car as you pull into the service drive and check a ton of stuff like wheel alignment! We are truly living in the future lol. Thank you for the great review!! -Brett McSpadden

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