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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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November 11, 2022

Ripped a huge chunk of paint off my car and didn’t tell me when I picked it up. More

by DMBAYE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Vines
Nov 12, 2022 -

Paretti Mazda responded

Hey this is Brett the business manager. I am so sorry to hear about this. Please reach out to me at your convenience. 5044567612 -Brett McSpadden

November 11, 2022

Set up appointment, was called reminding, brought , met Michael Lewis, explained completely, got me to rental co, was called, finished 4days early,picked up? All friendly More

by jkim1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Moses , Michael Lewis
Dec 02, 2022 -

Paretti Mazda responded

Thank you for the great review!!! Getting your car ahead of schedule is always a good thing!! -Brett

November 10, 2022

Kyle helped us out a lot. We had prior communication with another car salesman and it did not go well. Kyle was very helpful and kind. He had great energy, and i walked away w More

by SHIRLEN369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mcspadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Dec 02, 2022 -

Paretti Mazda responded

Kyle is great and will do well. We are lucky to have him!!! Thank you so much for everything and we are always here to help!! -Brett

November 09, 2022

The best car servicing experience on any shore Dawlin! !! Paretti is a Naturally Nawlins experience all the time. They get it right the first time. More

by PWAG1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our new guy John , Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez, Casey Munoz Carpenter, Jamie Jenkins, Josh Vines
Nov 12, 2022 -

Paretti Mazda responded

Thats an awesome thing to say!! I like that!! Always here to help!! -Brett McSpadden

November 08, 2022

Great service. Great communication Professional and quick. Answered all my questions and addressed all concerns. More

by LSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Nov 11, 2022 -

Paretti Mazda responded

What a great review and for the kind words. Attention to detail and communication in service is everything! -Brett McSpadden

November 07, 2022

They missed a bump on my tire which I replaced somewhere else an hour later. More

by KRYYSS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Nov 07, 2022 -

Paretti Mazda responded

I will have my service manager reach out to you tomorrow. Can you please email me at @ Brett@paretti.com. I want to resolve this. Let me be the first to apologize. -Brett McSpadden Business Director

November 05, 2022

Always a top notch experience with Paretti. They do a great job in all areas. Very satisfied. More

by cariroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Nov 07, 2022 -

Paretti Mazda responded

Thank you for the great review!! Always here to help!! I will make sure Ann see this! -Brett

November 03, 2022

Ann Hernandez is the best. She's one of the reasons I'll stick with Mazda for now. Ann always exceeds my expectations and delivers awesome service. More

by MARYLOU.SMITH78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez, Casey Munoz Carpenter, Jamie Jenkins
Nov 07, 2022 -

Paretti Mazda responded

Ann is the best! We love her! Thank you so much for the great review! I will make sure she sees this! -Brett

November 01, 2022

Service Dept Advisor Ann Hernandez has always been courteous, helpful, knowledgeable towards my car needs More

by nancy1951_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Nov 02, 2022 -

Paretti Mazda responded

Thank you for the great review!! -Brett

October 31, 2022

They were very timely. They also recommended a service and we’re able to do it on the spot. Thank y’all. Keep up the great work! More

by CROOKS.COREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennard Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Paretti Mazda responded

Thank you so much for the great review! Such an awesome thing to hear! -Brett McSpadden

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