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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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December 28, 2022

My service representative, Ann Hernandez, is fantastic. She always provides excellent customer service focusing on my continued satisfaction. Our relationship has been a long one since my purchase of my CX More

by TSONIAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Dec 30, 2022 -

Paretti Mazda responded

Ann is the best! Thank you so much for the great review! I will make sure she sees this! -Brett

December 24, 2022

Everyone is always very helpful, efficient and polite. Never had a bad experience in the 6 years of owning my vehicle More

by BHART39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Dec 30, 2022 -

Paretti Mazda responded

That's one thing we love to hear! Thank you for the great review! -Brett

December 23, 2022

Paretti Mazda team welcome me in to the dealership from the first day i stop by to the day my vehicle was delivered. Been one of my best buying experience. More

by TEVALLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Boyd , Brandon Anderson
Dec 30, 2022 -

Paretti Mazda responded

Thank you for the great review!! -Brett

December 21, 2022

This was my second purchase from salesman Ed Burrow in the last few years. This time was just a smooth and professional as the first. More

by KEITH_NEUMANN
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Paretti Mazda responded

Thank you so much for the great review! Such an awesome thing to hear! -Brett McSpadden

December 17, 2022

Fast service. Technician checked everything I needed and did the oil change in record time. Car was returned to me very quickly and in perfect condition. Great More

by Lsufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Paretti Mazda responded

Thank you so much for the great review! Such an awesome thing to hear! -Brett McSpadden

Dec 30, 2022 -

Lsufan responded

Glad to review such a great technician and acknowledge the good work of him and the dealership.

December 17, 2022

The dealership was very respectful and nice to all customers and did good service to vehicle More

by TYLERLEON5701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mcspadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Burrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Fernandez
Dec 30, 2022 -

Paretti Mazda responded

What a great review!!! Thank you so much for the kind words. Attention to detail and customer service is everything! -Brett McSpadden

December 15, 2022

Everything was great, from the time I drove up until my car was ready. Great! More

by zfire_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gantt
December 09, 2022

Paretti knows how to do service right. From the advanced video diagnostics & assessment to easily being able to select which services you'd like performed, the experience is always smooth More

by Tave Fitzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ann Hernandez, Casey Munoz Carpenter
Dec 30, 2022 -

Paretti Mazda responded

The technology is getting pretty crazy! The new dealership in Covington will have this thing that can scan your entire car as you pull into the service drive and check a ton of stuff like wheel alignment! We are truly living in the future lol. Thank you for the great review!! -Brett McSpadden

December 08, 2022

always pleased with Paretti's service department. great waiting room makes it comfortable to wait for minor routine service. More

by LRS1086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 30, 2022 -

Paretti Mazda responded

Thank you for the kind words!! We are proud of the snacks and coffee!! -Brett

December 08, 2022

Friendly place to do business. The employees remember you every time you visit the showroom. Love doing business with them. More

by COACHMB579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Dec 30, 2022 -

Paretti Mazda responded

That's what I'm talking about! Thank you for the great review! Always here to help! -Brett

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