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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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January 20, 2023

They are personable and fair and committed to a great outcome. The facility is beautiful. More

by DMARAGANORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mcspadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Paretti Mazda responded

Thank you for the Great review!!! Hope you are loving your new vehicle!! -Brett

January 19, 2023

waited 2 hours just to replace the center rear view mirror. dealership wouldn’t give me a loaner car. complimentary car wash and vacuum is nice, but please ask before doing it, i don’t appreciate they More

by HBsir888
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Hernandez
Feb 03, 2023 -

Paretti Mazda responded

I will bring this up to the service manager. Sorry about that. -Brett

January 19, 2023

Everyone was courteous and helpful and professional! The waiting room was extremely clean as was the bathroom. I was kept informed of the progress and my car was finished ahead of schedule! Delighted an More

by dancerbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Feb 03, 2023 -

Paretti Mazda responded

Service has such a great team!! Thank you so much!! I will be sure to tell them about your review! -Brett

January 18, 2023

they were very efficieant and did very good work and didn't try to fix anything that didn't ned fixing. More

by WHANSEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gantt
Feb 03, 2023 -

Paretti Mazda responded

That's what I'm talking about! Thank you for the great review! Always here to help! -Brett

January 16, 2023

Everyone was very helpful and answered all my questions and made sure I knew all the options. More

by ALYSSASTOREY
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mcspadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman - Kyle Boyd (5/5)
January 14, 2023

Easy to make an appointment and thorough check when we bring in our car for scheduled maintenance. More

by shleves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Feb 03, 2023 -

Paretti Mazda responded

Always here to help!! Thank you for the great review!! -Brett

January 13, 2023

Nice professional dealership, with good service. Easy to get appointments. Recommend Mazda owners in the region to use this place More

by HUSAIN.Q8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Feb 03, 2023 -

Paretti Mazda responded

Thank you for the 5 stars across the board !! -Brett

January 12, 2023

THOROUGH WORK. THEY NOTICED A PROBLEM THAT I DIDN'T KNOW ABOUT. Then explained what needed to be done. More

by LSEGRUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Reidy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Paretti Mazda responded

Feel free to reach out to me. My name is Brett McSpadden and I'm the Business Manager. Adam is one of our master technicians and in 15 years I have never seen him receive a bad review. Did Ryan Contact you? -Brett McSpadden

January 10, 2023

Easy, timely service. During a cold snap, so the car wash rack wasn’t operating, but we’ll get a wash next time. More

by Greg Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 03, 2023 -

Paretti Mazda responded

We will certainly wash it for you next time. I apologize about that. Sometimes it happens. Bring it by anytime and I will have it run through for you if you do not want to wait for your next service. -Brett

January 08, 2023

Went in unscheduled and was still able to fix the problem with my battery with free replacement in a timely manner More

by Seanedgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gantt
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