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Paretti Mazda

Metairie, LA

4.8
1,139 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover! Visit Paretti Mazda today and take The Paretti Pledge!
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4032 Veterans Memorial Boulevard

Metairie, LA

70002

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Showing 1,139 reviews

December 08, 2022

Mr. Casey was able to address my needs in a timely manner. He was very helpful and knowledgeable about my questions. Thanks again! More

by CHANELCHANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Munoz Carpenter
Dec 30, 2022 -

Paretti Mazda responded

Casey is the best! Thank you so much for the great review! I will make sure she sees this! -Brett

December 08, 2022

Paretti Mazda has the best service department in the city. I won't even think of buying a car from anywhere else just based on that fact. More

by southernmeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Dec 30, 2022 -

Paretti Mazda responded

That's one thing we love to hear! Thank you for the great review! -Brett

December 08, 2022

Paretti was very accommodating with a loaner car so I did not have to wait for hours. More

by BSTILPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Dec 30, 2022 -

Paretti Mazda responded

Sometimes I wish we had more loaners! I'm glad one was available for you! Thank you for the great review!! -Brett

December 07, 2022

I still don’t like their certified vehicle warranty, but I must say that their service department does go above and beyond for their customers. I can appreciate every effort to satisfy your customers. Thank More

by kberry2311
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Dec 30, 2022 -

Paretti Mazda responded

What a great review!!! Thank you so much for the kind words. Attention to detail and customer service is everything! -Brett McSpadden

December 07, 2022

always feel they take good care of making sure the car is ready to go another 100,000 miles. the service advisor's stays in touch as work is being done! More

by mjhbb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Casey Munoz Carpenter
Dec 30, 2022 -

Paretti Mazda responded

Thank you very much!! It was a pleasure working with you!! -Brett McSpadden

December 06, 2022

Timmy was so helpful in me buying my new vehicle. Every step of the way stress free experience and expert guidance on any questions I inquired about. Excellent service!! More

by STEPHANIE.PERSIGO
Recommend Dealer
Yes
Employees Worked With
Tim Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Paretti Mazda responded

Tim is the best! Thank you so much for the great review! I will make sure he sees this! -Brett

December 05, 2022

Tim is a very nice person and all the people in this store are very nicer More

by zybeich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gantt
Dec 30, 2022 -

Paretti Mazda responded

Tim is the best! Thank you so much for the great review! I will make sure he sees this! -Brett

December 03, 2022

Alex was amazing to work with! We purchased from another state, 4 hours away. It came down to two dealerships and Alex’s approach sold the deal. She was responsive, quick to take More

by myerssc
Recommend Dealer
Yes
Employees Worked With
Brett Mcspadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Paretti Mazda responded

We love to hear reviews like this! Thank you for the great review! -Brett

November 30, 2022

Best service I have ever had for my car. I appreciate the good service. I needed help with recalls and a few other issues and Paretti service address my needs. I am so pleased! Worth the tri More

by chjuneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez, Casey Munoz Carpenter
Dec 30, 2022 -

Paretti Mazda responded

That's one thing we love to hear! Thank you for the great review! -Brett

November 26, 2022

Ann was very aggressive and rude. The guy from my appointment was great. No complimtary car wash on either service More

by MACALLAIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Dec 02, 2022 -

Paretti Mazda responded

Im sorry you had this happen. Please give me a call and ill see if I can make it right. This might be the first 1 star review Ive ever seen Ann get. -Brett McSpadden

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