Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paretti Mazda
Metairie, LA
1,138 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover!
Visit Paretti Mazda today and take The Paretti Pledge!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,138 reviews
September 20, 2023
I had an appointment to check the windshield wiper indicator & the rear shocks. After 3.5 hours waiting there, no of that was done. Only routine maintenance was done. indicator & the rear shocks. After 3.5 hours waiting there, no of that was done. Only routine maintenance was done. More
by QBDX
Verified CustomerEmployees Worked With
John Gantt
September 20, 2023
Friendly, helpful, courteous. Pictures of the car’s condition are taken and provided prior to starting service. Set appointment on time. They send texts during service to keep y Pictures of the car’s condition are taken and provided prior to starting service. Set appointment on time. They send texts during service to keep you updated on the progress. Provide a rating on all of the vehicle’s major systems. Explain service provided. Wash and vacuum prior to returning your vehicle. First rate customer service. Highly recommend Paretti for service and sales. More
by MICHAEL.D.MULA
Employees Worked With
John Gantt
September 20, 2023
Ed and Mike went the extra mile in helping my mom and I throughout the buying process. We felt well cared for and really appreciate them. throughout the buying process. We felt well cared for and really appreciate them. More
by endlessquest4me
September 19, 2023
Quick service and a very friendly staff. Excellent information on recommended repairs. I will be glad to have them service my car again. Excellent information on recommended repairs. I will be glad to have them service my car again. More
by kmstadler259
Employees Worked With
September 17, 2023
He made everything very easy to understand. Everything and everyone was amazing and super helpful. Everything and everyone was amazing and super helpful. More
by raineyhaggerty
September 14, 2023
Paretti Mazda has been servicing my Mazdas for the past 17 years, Great service great people!!!! 17 years, Great service great people!!!! More
by aemcoin
September 14, 2023
Hatch was fixed properly and quickly. Driver's headrest was taken completely off the seat. Not sure why because the seat was not an issue. All seats were moved in all different positions. Driver's headrest was taken completely off the seat. Not sure why because the seat was not an issue. All seats were moved in all different positions. More
by DANA.64
Employees Worked With
John Gantt
September 13, 2023
I love Paretti Mazda. They treat there clients like family. The sales woman Alex is so friendly, professional, and personable. She was down to earth and not pushy. The fin They treat there clients like family. The sales woman Alex is so friendly, professional, and personable. She was down to earth and not pushy. The finance guy Brett was very kind and helpful. The sales manager was friendly as well. They were kind enough to go get me a car that I wanted from Covington within an hour on a Saturday. They really went out of their way to help me and make sure that I was satisfied. Alex spent a lengthy amount of time showing me the features of my new car and making sure I knew how to use them. She did not make me feel rushed and seemed happy to be at work. That is rare. I am grateful that I received great customer service here. I would recommend them to a friend. Also I really love my new car. It is beautiful. More
by davidlagattutajr
September 12, 2023
The dealership was very professional, prompt, courteous, and willing to go the extra mile to assure a smooth experience. Loaner vehicle program was exceptional. I am glad I went to Paretti Mazda. and willing to go the extra mile to assure a smooth experience. Loaner vehicle program was exceptional. I am glad I went to Paretti Mazda. More
by clydepigg256
Employees Worked With
John Gantt
