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Paretti Mazda
Metairie, LA
1,139 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover!
Visit Paretti Mazda today and take The Paretti Pledge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:30 PM
Sunday Closed
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Showing 1,139 reviews
May 25, 2018
Horrible after sales service Very bad after sales service, very difficult to reach anyone in the dealership if you have any issues. My questions were all related to how to make a Very bad after sales service, very difficult to reach anyone in the dealership if you have any issues. My questions were all related to how to make a payment and non of that was clear or explained and when I tried to reach anyone for assistance no one gets back to me easily More
by N111
April 17, 2018
Interim Service My CX9 was serviced professionally, as usual. The wait time was appropriate and waiting room is always comfortable and clean. I always appreciate th My CX9 was serviced professionally, as usual. The wait time was appropriate and waiting room is always comfortable and clean. I always appreciate the car wash and vacuum service. More
by Stephen P Boudreaux
Employees Worked With
Ken Celino
April 16, 2018
Quality Service Service performed quickly and correctly. Service advisor friendly, knowledge and helpful. The vehicle was returned to me cleaned and vacuumed. When Service performed quickly and correctly. Service advisor friendly, knowledge and helpful. The vehicle was returned to me cleaned and vacuumed. Whenever vehicles are discussed with friends, I always recommend they consider Parretti. I have not experienced a problem with sales nor service in my many years of dealing with Paretti. More
by Frank 9
Employees Worked With
Ronnie (Service advisor)
April 04, 2018
Exceptional service for new car purchase Had a great experience working with TImme Herbert on buying a Mazda CX-5 Grand Touring. He went out of his way to ensure this was the right vehicle fo Had a great experience working with TImme Herbert on buying a Mazda CX-5 Grand Touring. He went out of his way to ensure this was the right vehicle for me and was very informative to help make my selection worry free. Would definitely recommend! More
by Kendall Farley
Employees Worked With
Timmie Herbert
April 03, 2018
Purchase a car cover I went to purchase a cover for my car as well as explore other vehicle options. Bob, in parts was very thorough, professional and helpful with the sal I went to purchase a cover for my car as well as explore other vehicle options. Bob, in parts was very thorough, professional and helpful with the sale. My service consultant, Ann Hernandez is always right there and always willing to assist. She is available to answer all my questions and goes out of her way to be sweet, kind and helpful with a smile on her face. I appreciate the service I receive from the service department at Paretti. More
by SABASTIAN
Employees Worked With
Bob and Ann
April 01, 2018
New car purchases Paretti is awesome. Timmie Hebert was great Ann Hernandez is always awesome and I felt like I was truly valued as a customer. Keep up the great cust Paretti is awesome. Timmie Hebert was great Ann Hernandez is always awesome and I felt like I was truly valued as a customer. Keep up the great customer service More
by Maggiepatters
Employees Worked With
Timmie Hebert
March 22, 2018
Thanks guys! I recently (two months ago) bought a used Mazda 3 from Paretti's, and I was having some issues with driver's seat noises, front tire noises, rear jang I recently (two months ago) bought a used Mazda 3 from Paretti's, and I was having some issues with driver's seat noises, front tire noises, rear jangling noises - all when I went over bumps (I'm in New Orleans, there are a lot of bumps :). With only 23K miles on it, I was concerned. So I took it in to the service department, and Ryan had everything checked out - no issues found with front suspension (relieves my mind), but did make some adjustments in driver's seat, also found some bones (!) stuck in rear suspension, and removed them - all for NO CHARGE! AND the car felt much quieter and tighter when I drove home! As the full warranty expired right before I purchased the vehicle, this amazing service by Paretti's (once again!) means A LOT to me! Thanks guys! More
by Mari P Ziolkowski
Employees Worked With
Ryan
March 19, 2018
great service department, inferior product As with every review I've done on the Paretti service department, and there have been MANY with our 2010 Mazda CX-7, the staff in service is wonderful As with every review I've done on the Paretti service department, and there have been MANY with our 2010 Mazda CX-7, the staff in service is wonderful. Unfortunately, we apparently bought an inferior product. Our 1990 Mazda that we drove for 13 years and put over 150,000 miles on ran perfectly, no issues with regular maintenance. We gave it to a friend, and she is still driving it. We gave the CX-7 to our daughter and at this rate, she will not be able to afford it as the repair bills keep piling up. So once again, hands down best service department in the city, inferior product. More
by Gabby304
Employees Worked With
Ronnie
March 17, 2018
Service was excellent, No sales pressure, everyone ready to help,l drive a Jaguar,service was so Outstanding ,next car will Be a Mazda,love the color,beauitful No sales pressure, everyone ready to help,l drive a Jaguar,service was so Outstanding ,next car will Be a Mazda,love the color,beauitful More
by Alongio,vickie
March 17, 2018
Excellent Experience I had a great experience buying my Mazda CX-9 through Gregory Lowe. They made it very easy, from the amount of my trade in, paying off the car loan on I had a great experience buying my Mazda CX-9 through Gregory Lowe. They made it very easy, from the amount of my trade in, paying off the car loan on my old CX-9, Mr. Lowe explaining where we stood, the finance manager detailing what we were signing. More
by masonhere@yahoo.com
