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Paretti Mazda
Metairie, LA
1,139 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover!
Visit Paretti Mazda today and take The Paretti Pledge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:30 PM
Sunday Closed
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Showing 1,139 reviews
June 17, 2020
Super easy and quick process, no pressure, great information and friendly interaction. Cody did a terrific job, the second car I have purchased from him. information and friendly interaction. Cody did a terrific job, the second car I have purchased from him. More
by dbarf
May 21, 2020
Henry was very attentive as well as patient with our questions and taking me through the functions of the car. We are so pleased with our car! questions and taking me through the functions of the car. We are so pleased with our car! More
by smith
April 18, 2020
Even in these crazy times, the sales team was professional and very helpful. Cody and Josh helped a great deal. Signing the paperwork was fast and courteous. Thank you professional and very helpful. Cody and Josh helped a great deal. Signing the paperwork was fast and courteous. Thank you More
by jpburst
Employees Worked With
Cody, Josh
March 31, 2020
You're treated like a VIP Every customer is important and you're treated that way. They are like family. You can trust the Paretti Mazda Group for service and sales. This is Every customer is important and you're treated that way. They are like family. You can trust the Paretti Mazda Group for service and sales. This is my fourth Mazda, and they have my loyalty because they've been loyal to me. Cody was my salesman just this month for my fourth Mazda and he's great to work with. They definitely worked with my schedule and accommodated me down to the moment I picked up the vehicle. I've been working with Ronnie in service since 2003.. He's always honest and helpful and Ann also has the same work ethic. With Ryan Vucinovich as service manager, I know I'll continue to get the exceptional service I've always received from Paretti Mazda. Thank you. Shannon Rooks, Gretna, LA More
by SRooks
Employees Worked With
Cody Jones , Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
March 14, 2020
Cody Jones was exceptional. From my first contact to my purchase, he was on his game and in touch with me at every turn. Everyone at the dealership could not have been any nicer. From the front desk, to sa purchase, he was on his game and in touch with me at every turn. Everyone at the dealership could not have been any nicer. From the front desk, to sales, to the finance manager, all of them were courteous and professional in handling my time there. I would recommend Paretti to anyone searching for a dealership to handle their car buying needs. More
by KAPOULAS
February 03, 2020
Henry Reyna in Sales was rude and condescending. He acted as if customers didn’t matter stating Paretti is best dealership in region. Not my experience. as if customers didn’t matter stating Paretti is best dealership in region. Not my experience. More
by nash2nola
Employees Worked With
December 14, 2019
New car purchase Timmie was very friendly and helpful. I was a little confused about all the gadgets. He took his time explaining everything. He told me to come by an Timmie was very friendly and helpful. I was a little confused about all the gadgets. He took his time explaining everything. He told me to come by anytime if I needed help. He is a good salesmen Nora Tice More
by ent2408
Employees Worked With
Timmie Hebert
December 12, 2019
Exceptional! Truly great, Josh was very knowledgeable and easy to talk with. He great attitude and attention to my needs solidified my purchase. I will tell my family and friends to visit Paretti Mazda easy to talk with. He great attitude and attention to my needs solidified my purchase. I will tell my family and friends to visit Paretti Mazda More
by kiajnia
Employees Worked With
Joshua Rainer
December 12, 2019
Paretti sales manager Mike King is a liar! On Friday, December 6, 2019, Paretti manager Mike King, told us that he would sell us our neighbor's car (which was traded in) for $4800 plus the On Friday, December 6, 2019, Paretti manager Mike King, told us that he would sell us our neighbor's car (which was traded in) for $4800 plus the cost of repairing any safety issues. Mike King assured our neighbor (as well as assuring myself and my wife) who had just bought a new car from him that day that he would sell us the trade in. The safety issues we knew about were the replacement of 2 tires and possibly issues with brakes. We were fine with these repairs. Mike King told us that on Monday he would have the car checked for safety issues. On Tuesday, December 10, 2019 we followed up with Mike King and he said that they had not reviewed the car yet. Mike King said that he would call me back once he had the car reviewed. There was no call back, so on Thursday morning I called Mike King back. Mike King said that in addition to the safety issues they decided to repair dents in the door and on the car body and that the car would be SUBSTANTIALLY more expensive than what he assured me on Friday. Mike King said that it is their car and they can do what they want. That is correct Paretti can do what they want. Of course Mike King lied to us several times in saying what he was going to do and then did something completely different. He assured us that he would sell us the car with just safety issues fixed. However, that was a complete lie. So that is what has me upset. More
by Joseph
Employees Worked With
