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Paretti Mazda Of Covington - Service Center

Covington, LA

4.9
219 Reviews

219 Reviews of Paretti Mazda Of Covington - Service Center

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September 14, 2024

Best car buying experience I have ever had in 40+ years of purchasing 14 new cars! The brand-new dealership itself is beautiful and everyone from the receptionist to the sales staff to the parts departmen More

by sptiger4
Recommend Dealer
Yes
Employees Worked With
Landon Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Paretti Mazda Of Covington responded

Thank you for taking the time to comment on your recent experience with us here at Paretti Mazda of Covington. You and your wife were a joy to work with as well, and we look forward to servicing you in the future. Remember your first 2 yrs of Maintenace are on us, so be sure to schedule your appointment when you are ready. If you need any additional help please feel free to call us at anytime! Thank you again for choosing Paretti, Brady Hulsey General Sales Manager brady.hulsey@paretti.com

September 08, 2024

Service dept. was able to accept my car immediately for repair. They gave me a courtesy car to drive since I lived across the lake and the part I needed had to be More

by mjlor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

September 01, 2024

Service has always been great when we bring our vehicle there! When we have an appointment the car is taken at the scheduled time! No waiting! More

by chrisangelaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

August 29, 2024

When I arrived for my appointment, they took my car straight back. I sat in the lobby. The wait was not long at all. More

by LTURNER212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

August 19, 2024

Service from sales all the way to financing was just excellent! My first experience with Paretti Mazda and I'm happy I chose them to purchase my CX-5. More

by CHARLIE.KCGLLC
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach in Financing
Aug 23, 2024 -

Paretti Mazda Of Covington responded

Charlie, Thank you very much for taking the time to complete a review on your experience. Our goal is to always provide the best customer experience possible, and your feedback plays an important role in helping us stay on track. If we ever fall short of those expectations, feel free to contact me anytime. Our commitment to you as a customer continues well past the sales process, we hope to take care of you and your new Mazda throughout your ownership. Please remember that your first two years of service are on us, so we will look forward to seeing you again soon! Thank you again for your business, enjoy your new Mazda! Sincerely, Brady T. Hulsey General Sales Manager Paretti Mazda of Covington brady.hulsey@paretti.com

August 17, 2024

Excellent customer service. Very timely with taking my car and completing the work. Very friendly atmosphere. More

by SBROYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Oct 03, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

August 14, 2024

Service was great. The young man who brought me to work was very professional and my car was ready on time More

by SHELLYPARCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

August 10, 2024

Jeremiah always makes visits easy - he provides a loaner when necessary and gets my vehicle taken care of. More

by cathygebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

August 07, 2024

Awsome people! Best service for what I had done in the past in doing a recall. More

by REGINASZWED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

August 05, 2024

I had been at 3 other dealerships before I stopped at Paretti on a whim. They were by far the most professional and willing to work with me for a vehicle More

by brookscarr4msu
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Dianne Michel
Aug 23, 2024 -

Paretti Mazda Of Covington responded

We appreciate your business and comments. Our goal is to always provide the best customer experience possible, and your feedback plays an important role in helping us stay on track. If we ever fall short of those expectations, feel free to contact me anytime. Our commitment to you as a customer continues well past the sales process, we hope to take care of you and your new Mazda throughout your ownership. Please remember that your first two years of service are on us, so we will look forward to seeing you again soon! Thank you again for your business, enjoy your new Mazda! Sincerely, Brady T. Hulsey General Sales Manager Paretti Mazda of Covington brady.hulsey@paretti.com

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