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Paretti Mazda Of Covington - Service Center

Covington, LA

4.8
224 Reviews

224 Reviews of Paretti Mazda Of Covington - Service Center

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December 21, 2024

The staff and the service are very efficient. I feel very confident in the service department. More

by aaronbreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name name
Jan 06, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 18, 2024

Mazda Covington is a great dealership. Responsive service department and easy to schedule an appointment. More

by MUNTANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG PARETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 18, 2024

Jeremiah is the best service manager I've ever dealt with. Class act. Great person. More

by GHOVER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Findley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 10, 2024

Great customer service and communication. Jeremiah did a great job with getting the recalls done on my car! More

by aaron_nettles11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 02, 2024

Great service! Easy to schedule and once I was there, it was very efficiently taken care of. I would definitely recommend their service. More

by DAYMETAIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 01, 2024

Everyone there is so friendly. The mechanic sent me a video explaining everything and I noticed that the work area was a clean as a whistle. Overall, it was a very good experience More

by SUZYQ218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name. She was our greeter and was very welcoming and engaged us in a good conversation.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 01, 2024

They have a very nice clean area for you to wait for your car to be serviced More

by kencherash52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

November 29, 2024

Nice and helpful,respectful. They informed me of the service needed and provided prices which was helpful.Great customers service will return More

by REGINAALLEN2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

November 26, 2024

The service was great, until I met the crass and uncouth finance guy, Brett. He should not assume why a customer is interested in a vehicle. He asked the service guy, if he knew what I was trying to do. He More

by JOYAAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

I am sorry about your experience recently at Paretti Mazda of Covington. Rest assured I have taken the feedback and responded appropriately. I hope that your next experience exceeds your expectations and look forward to assisting you personally when you return. I will pass of the positive feedback to Spencer, If you need to speak with me directly please call me at ext 5313. Thank you, Brady T. Hulsey General Sales Manager Paretti Mazda of Covington brady.hulsey@paretti.com

November 22, 2024

Nice Guys! The Service Techs and the Salesmen. I don’t have a local Mazda dealership so I drive in from out of town. Not only do I get great professional main More

by SHERRYVIDRINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Guys in the videos servicing my Mazda.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com