Paretti Mazda Of Covington - Service Center

The dealership is very clean and the workers are nice and supportive. Everyone is always friendly. supportive. Everyone is always friendly. More

The staff is very professional. The process of setting up appointments was really great and top notch. The process of setting up appointments was really great and top notch. More

I was very satisfied with the quick check in service for my oil change. Service was a good and fast. my oil change. Service was a good and fast. More

MR Jeremiah Maddox , was super friendly and extraordinary professional. I was greeted with kind words and concern about my vehicle . Offered beverages during my Wait . I was deeply impressed so much by the s professional. I was greeted with kind words and concern about my vehicle . Offered beverages during my Wait . I was deeply impressed so much by the service advisor , My next vehicle will be purchased at this location . During departure , I was Told to be safe on my journey back home . Excellent customer service means a lot to a customer . Hopefully, you can pass “this message” onto the owner of the dealership . “Positivity goes along way” ……..THANK YOU , PARETTI MAZDA ! Dennis B Chief Petty Officer . United States Navy . NCC-1701 More

Thanks for prompt service, appointment scheduling was easy and I was happy my service didn’t take long, video and text updates. Car was was a plus. easy and I was happy my service didn’t take long, video and text updates. Car was was a plus. More

I’ll start by saying JEREMIAH is one amazing human being that’s just how much I enjoyed my experience!! So, normally I visit the Metairie location but next appointment was 2 weeks out, so i decided to take that’s just how much I enjoyed my experience!! So, normally I visit the Metairie location but next appointment was 2 weeks out, so i decided to take the drive to Covington & let’s just say Covington now has a new customer!!! My service advisor (Jeremiah) went above and beyond to make this visit a great one. He kept me informed with everything that was going on and he was veryyyyy nice considering the amount of work he was doing it’s still shocking. He was even nice after I asked a million and two questions at 8am!!! I’ll definitely be back!!! I’m so glad I decided to visit because the Metairie location definitely made me not wanna get my car serviced there again. Thanks Jeremiah! More

Best car buying experience I have ever had in 40+ years of purchasing 14 new cars! The brand-new dealership itself is beautiful and everyone from the receptionist to the sales staff to the parts departmen of purchasing 14 new cars! The brand-new dealership itself is beautiful and everyone from the receptionist to the sales staff to the parts department were always friendly and professional. My salesperson, Caleb Burst, was extremely helpful and patient as I tried various models and trims, and he always had a smile despite all of my numerous questions over the course of several days. He gets 6 stars out of 5! The sales process itself was simple and clear...and without 'add-on' extra pricing gimmicks. It did NOT involve multiple trips back and forth to "speak with the manager to see what we can do" while my wife and I waited and waited and waited like we experienced at two other local dealerships... The Paretti pricing was extraordinarily competitive and fair, both for my trade-in vehicle and the new one. Brady Hulsey, the General/Sales Manager expedited the paperwork quickly and without encouraging me to buy "extras" that I did not want. The "cherry on top" was from Ben, who sat with my wife and I in our new car and explained and demonstrated every feature available for almost an hour. I would not hesitate to suggest Paretti and Caleb to any of my friends and neighbors who were looking to purchase a new Mazda! More

Service dept. was able to accept my car immediately for repair. They gave me a courtesy car to drive since I lived across the lake and the part I needed had to be was able to accept my car immediately for repair. They gave me a courtesy car to drive since I lived across the lake and the part I needed had to be ordered. Dept. kept me up to date about the status of the repair. More

Service has always been great when we bring our vehicle there! When we have an appointment the car is taken at the scheduled time! No waiting! there! When we have an appointment the car is taken at the scheduled time! No waiting! More

When I arrived for my appointment, they took my car straight back. I sat in the lobby. The wait was not long at all. straight back. I sat in the lobby. The wait was not long at all. More