Paretti Mazda Of Covington - Service Center

I live out of town and brought my CX9 in for an oil change before hitting the road again. Jeremiah in service was kind and accommodating. The video from the tech working on my vehicle was awesome! It g change before hitting the road again. Jeremiah in service was kind and accommodating. The video from the tech working on my vehicle was awesome! It gave me peace of mind for the long trip back to the west coast! Thanks so much! More

Jeremiah is so easy to work with at Paretti Mazda Covington. I forgot my appointment time and he fit me in! The new dealership is beautiful and everyone who works there is professional and courteou Covington. I forgot my appointment time and he fit me in! The new dealership is beautiful and everyone who works there is professional and courteous. More

Somehow I messed up my date and time of appointment, but they took me regardless. Everyone was very friendly. Also, they only took 35 minutes to do the oil change and whatever else. Had a great cup of coffe they took me regardless. Everyone was very friendly. Also, they only took 35 minutes to do the oil change and whatever else. Had a great cup of coffee and a nice conversation with a lady and a sparkling clean car to boot! Thank you. More

This dealership was excellent. I worked the deal with them over the phone because I lived 5.5 hours away. They were upfront and very accommodating. They even helped me drop off I worked the deal with them over the phone because I lived 5.5 hours away. They were upfront and very accommodating. They even helped me drop off my rental vehicle and rushed through my paperwork the day of because I drove to the dealership and back home on the same day. With so much driving, every second saved at the dealership got me back home that much quicker so this was very much appreciated. Everyone I encountered was extremely friendly and helpful. My salesperson Bri was fantastic and helped me work through the deal in a very professional manner. Highly recommend this dealership! More

This dealership was excellent. I worked the deal with them over the phone because I lived 5.5 hours away. They were upfront and very accommodating. They even helped me drop off I worked the deal with them over the phone because I lived 5.5 hours away. They were upfront and very accommodating. They even helped me drop off my rental vehicle and rushed through my paperwork the day of because I drove to the dealership and back home on the same day. With so much driving, every second saved at the dealership got me back home that much quicker so this was very much appreciated. Everyone I encountered was extremely friendly and helpful. My salesperson Bri was fantastic and helped me work through the deal in a very professional manner. Highly recommend this dealership! More

Very friendly, excellent communication, straight forward with service problems. Sales department & finance were very easy to work with helping our daughter purchase her first car on her own. with service problems. Sales department & finance were very easy to work with helping our daughter purchase her first car on her own. More

After owning four other brands, my expectations of dealership service were very low. But I had a small issue that was covered under the warranty, so I begrudgingly made my appointment with Paretti Maz dealership service were very low. But I had a small issue that was covered under the warranty, so I begrudgingly made my appointment with Paretti Mazda expecting to be treated like a nuisance at best. I was pleasantly surprised to be treated very politely. Immediately a loner car was offered. When I had problems with my other brands, a loner had always been refused. I was also missing a small cosmetic part, which Casey ordered, and gave to me at no cost. More

Easy to make an appointment and I loved the text message updates. Casey was professional. updates. Casey was professional. More

Helpful quick service. Jeremiah did a great job. Communication was timely. Love the text messages. Repair was perfect. Jeremiah did a great job. Communication was timely. Love the text messages. Repair was perfect. More