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Paretti Mazda Of Covington - Service Center

Covington, LA

4.9
209 Reviews

209 Reviews of Paretti Mazda Of Covington - Service Center

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December 21, 2024

service was great and on time and a very clean experience will use again thanks More

by SILVERADO70452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The staff and the service are very efficient. I feel very confident in the service department. More

by aaronbreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name name
December 21, 2024

It was easy and convenient Quality work Reasonably priced Well confiscated Job well done Thanks More

by sidtresch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

For the cost, felt service was incomplete. Receipt showed an inspection and wash/vacuum. Video revealed a concern that was not written or discussed. Video indicated a sway bar issue, but was n More

by LA_MPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist at service desk.
December 18, 2024

Jeremiah is the best service manager I've ever dealt with. Class act. Great person. More

by GHOVER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Findley
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Mazda Covington is a great dealership. Responsive service department and easy to schedule an appointment. More

by MUNTANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG PARETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Great customer service and communication. Jeremiah did a great job with getting the recalls done on my car! More

by aaron_nettles11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Great service! Easy to schedule and once I was there, it was very efficiently taken care of. I would definitely recommend their service. More

by DAYMETAIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 01, 2024

They have a very nice clean area for you to wait for your car to be serviced More

by kencherash52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

December 01, 2024

Everyone there is so friendly. The mechanic sent me a video explaining everything and I noticed that the work area was a clean as a whistle. Overall, it was a very good experience More

by SUZYQ218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name. She was our greeter and was very welcoming and engaged us in a good conversation.
Dec 02, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

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