Paretti Mazda Of Covington

Best car buying experience I have ever had in 40+ years of purchasing 14 new cars! The brand-new dealership itself is beautiful and everyone from the receptionist to the sales staff to the parts departmen of purchasing 14 new cars! The brand-new dealership itself is beautiful and everyone from the receptionist to the sales staff to the parts department were always friendly and professional. My salesperson, Caleb Burst, was extremely helpful and patient as I tried various models and trims, and he always had a smile despite all of my numerous questions over the course of several days. He gets 6 stars out of 5! The sales process itself was simple and clear...and without 'add-on' extra pricing gimmicks. It did NOT involve multiple trips back and forth to "speak with the manager to see what we can do" while my wife and I waited and waited and waited like we experienced at two other local dealerships... The Paretti pricing was extraordinarily competitive and fair, both for my trade-in vehicle and the new one. Brady Hulsey, the General/Sales Manager expedited the paperwork quickly and without encouraging me to buy "extras" that I did not want. The "cherry on top" was from Ben, who sat with my wife and I in our new car and explained and demonstrated every feature available for almost an hour. I would not hesitate to suggest Paretti and Caleb to any of my friends and neighbors who were looking to purchase a new Mazda! More

Service dept. was able to accept my car immediately for repair. They gave me a courtesy car to drive since I lived across the lake and the part I needed had to be was able to accept my car immediately for repair. They gave me a courtesy car to drive since I lived across the lake and the part I needed had to be ordered. Dept. kept me up to date about the status of the repair. More

Spencer Ragas, salesman, excellent. I flew into Lakefront; he brought the ‘23 Ram to the airport, where we closed the deal after clearing up the sales contract, and I drove the truck ho I flew into Lakefront; he brought the ‘23 Ram to the airport, where we closed the deal after clearing up the sales contract, and I drove the truck home to Alabama. There was a second key which he mailed the same week. The only issue is the VIN verification process and communication to finalize getting the tag. Overall, I would recommend Spencer and Paretti Mazda. More

Service has always been great when we bring our vehicle there! When we have an appointment the car is taken at the scheduled time! No waiting! there! When we have an appointment the car is taken at the scheduled time! No waiting! More

When I came in, it was easy and quick. There was no beating around the bush. I am glad I came. There was no beating around the bush. I am glad I came. More

When I arrived for my appointment, they took my car straight back. I sat in the lobby. The wait was not long at all. straight back. I sat in the lobby. The wait was not long at all. More

Excellent car buying experience. Salesman went above and beyond normal expectations. Great place to buy a car. Salesman went above and beyond normal expectations. Great place to buy a car. More

Spencer was great. He worked with me every step of the way. When I finally decided what I wanted in a new Mazda 2024 CX-90 he knew exactly what would work for me. He wa He worked with me every step of the way. When I finally decided what I wanted in a new Mazda 2024 CX-90 he knew exactly what would work for me. He was very detailed and not pushing for a close. Made me feel very comfortable. He spent at least 45 minutes going over all of the information in the vehicle and what to do if not more. Finance was great also. Enjoyed working with the Paretti family Naxda. More

They offered me very reasonable pricing on my trade in. Staff was friendly and easy to work with Staff was friendly and easy to work with More

The vehicle we wanted was in stock at Paretti Mazda of Covington. Our sales rep, Richard Findley, was excellent with his demeanor and knowledge. Zero high pressure and recommended that we drive both vehic Covington. Our sales rep, Richard Findley, was excellent with his demeanor and knowledge. Zero high pressure and recommended that we drive both vehicles we were interested in, a CX50 and a CX5. We traded in our 2016 Mazda 6 on the CX5 that we test drove. Our Mazda 6 GS was in excellent condition, and we received a very good trade in value for it. We were offered a very good deal which we accepted and drove home in our new 2024 Mazda CX5 Carbon Edition. Since I am a retired mechanic, I was interested in the Service Department. The Service Advisor introduced himself to me and I got a look at the shop. I wanted to order a set of rubber mats for our new CX5 but the Parts Department had them in stock. I purchased them and took them with us. We are so very please with our purchase and I am very impressed with the cleanliness and professional staff at Paretti Mazda of Covington. I regret that I am a retired mechanic as I think I would really enjoy working at this dealership. The staff at Paretti Mazda of Covington have made a lasting impression on us and we will be customers for life. A side note, our sales Reps father sold Christie a brand new Triumph TR6 at Paretti in New Orleans in 1973 when she graduated from the Southeastern Master Program for Teachers. Small world. More