Paretti Mazda Of Covington
Covington, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy, no pressure assistance and process. Knowledgable salesman. Convenient financing. Lots of options on the lot. Knowledgable salesman. Convenient financing. Lots of options on the lot. More
After agreeing to an "out the door price" (which includes tax, tags, license) the sales manager snuck on those costs anyway. I was stunned but too far along into the deal (after going to a bank to get a cash tax, tags, license) the sales manager snuck on those costs anyway. I was stunned but too far along into the deal (after going to a bank to get a cashier's check) and not finding out until being given the contract. I feel like I was misled and taken advantage of. Then it was horrible trying to get them to simply give me my second key, that I paid for in the cost of the vehicle. I'm a senior citizen and thought this would be my last car, I'd get all the bells and whistles but it wasn't a good experience. Still haven't received a return call after almost a month. I hope this doesn't reflect on the service I will get in trying to keep my car maintained. I had to give 1 star but I really wanted to give no stars. More
The service department was one of the best I have been in. Service was quick and very knowledgeable about what was wrong with my car. in. Service was quick and very knowledgeable about what was wrong with my car. More
The purchase process was very efficient as the team was very knowledgeable and provided detailed explanations. The servicing was timely and professional with explanations. I highly recommend this dealer very knowledgeable and provided detailed explanations. The servicing was timely and professional with explanations. I highly recommend this dealership due to sales team and servicing departments efficiency and professionalism!!! More
This is my fourth time purchasing a Mazda. I have been very pleased with my experience at the Northshore Covington location from purchase to the service department. I have been very pleased with my experience at the Northshore Covington location from purchase to the service department. More
Service was quick. The staff was knowledgeable and helpful. I would recommend them for routine maintenance and any auto issues. The staff was knowledgeable and helpful. I would recommend them for routine maintenance and any auto issues. More
Absolutely amazing group of people! Very helpful, and informative. Made the process smooth and painless. Very helpful, and informative. Made the process smooth and painless. More
Thank you for the vehicle buying experience. The deal felt fair, and there was no purchasing pressure. This is the second time I've bought a Mazda CX-5 while working with Sales Manager Brady Hul The deal felt fair, and there was no purchasing pressure. This is the second time I've bought a Mazda CX-5 while working with Sales Manager Brady Hulsey. The Sales Consultant Nick Baudean was involved with selecting the vehicle, preparing some paperwork, and prepping the vehicle for drive out. Whenever Mazda produces a great hybrid or long-range electric vehicle, I will consider Mazda. Mazda corporate (not the dealership) could improve the vehicle selection experience because distinguishing added features as prices increased was difficult. For example, if 2 vehicles with the same model/trim have a $1000 price difference, it was challenging to determine the added benefit. (Paretti Mazda of Covington may omit this second paragraph.) More
Service dept employees were great! Wait time was not long. Great customer service! Will definitely be back! Wait time was not long. Great customer service! Will definitely be back! More