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Paretti Mazda Of Covington

Covington, LA

4.9
408 Reviews
Welcome to Paretti Mazda of Covington, a Mazda dealer that serves the communities of Covington, Hammond, and Mandeville, LA! Here, you’ll be treated to a gigantic inventory of the latest Mazda models as well as a multitude of used and Mazda Certified Pre-Owned vehicles. Additionally, we field several different teams of experts to make sure all your needs are met on time and amicably.
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69134 U.s. 190 Service Rd

Covington, LA

70433

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Showing 408 reviews

October 22, 2024

Paretti Mazda of Covington is an absolutely fantastic dealership, and hands down the best dealership in Covington, LA. The staff that my wife and I worked with: Mr. Caleb, Mr. Brady, and Mr. Ben were pro More

by CHRISTIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Ben
Oct 23, 2024 -

Paretti Mazda Of Covington responded

Christian, It was our pleasure to assist you. I am thrilled that you had a great experience. Our number one goal is to provide the very best experience. I hope you enjoy your new Mazda and look forward to assisting you again in the future. Remember your first 4 Maintenace's are on us! Thank you again, and Welcome to the Paretti Family. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 21, 2024

This dealership was great! They had both cars I was interested in ready to view and test drive. I was on the road in my new car within just a few hours! Everyone was extremely More

by Allison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Schwing
Oct 23, 2024 -

Paretti Mazda Of Covington responded

It was our pleasure to assist you. I am thrilled that you had a great experience. Our number one goal is to provide the very best experience. I hope you enjoy your new Mazda and look forward to assisting you again in the future. Remember your first 4 Maintenace's are on us! Thank you again, and Welcome to the Paretti Family. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 21, 2024

Costumer service was good, Lucas did a great Joe with my car. Since my car has a problem with the pump fluid tank. But overall they did an excellent work in my car. Even though I had to come back from Hous More

by Celica Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas and Jeremiah
Oct 23, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

October 21, 2024

Great buying experience. Looked at many luxury brands and settled on Mazda. Best bang for the buck. More

by CLARK11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Paretti Mazda Of Covington responded

Thank you for Choosing Paretti Mazda of Covington, it was a pleasure to serve you. If you have any questions or concerns please let us know. Thank you again. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 20, 2024

Scheduling the appointment was super easy and convenient, and we were greeted professionally upon arrival. However, the service decline from there. The video inspection that we received was just the technici More

by hannah
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeremiah Maddox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Paretti Mazda Of Covington responded

Dear Hannah, Thank you for taking the time to share your feedback with us. I sincerely apologize that your recent service visit fell short of expectations. While I’m glad to hear that scheduling and the initial experience were smooth, it's clear we missed the mark on the rest of your service. The video inspection should have provided clear and thorough explanations of your vehicle's condition, and I regret that this wasn’t the case. Your concerns about the alignment and tire pricing are completely valid, and I apologize for the miscommunication regarding what was included in your package. We strive to offer transparent and competitive pricing, and it's disheartening to hear we did not meet your expectations in this regard. Additionally, not receiving a printed copy of your inspection and invoice was an oversight that we should have avoided. We deeply value your business and would appreciate the opportunity to make things right. If you're open to it, I’d love to discuss this further and find a way to restore your confidence in us. Please feel free to contact me directly at your convenience. Thank you again for your feedback, and I hope we can earn back your trust in the future. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington brady.hulsey@paretti.com

October 19, 2024

Dealership was very appealing to the eye. Our salesman Spencer was friendly, knowledgeable, and not pushy. Enjoyed our experience there. More

by wolfe260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Paretti Mazda Of Covington responded

We are thrilled that you had a great experience. Our goal here is to provide the very best service possible at all times. I will pass on your comments to Spencer. I am sure he joins me in saying congratulations on your new vehicle. Thank you, Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 19, 2024

Good experience and professional knowledgeable staff - K and B were great very helpful with clear demo More

by ellissam975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Paretti Mazda Of Covington responded

Thank you for allowing us to assist you. Here at Paretti Mazda of Covington our standard is the best customer service you can get. If you need anything, please let us know. Thank you again. Brady Hulsey General Sales Manager Paretti Mazda of Covington

October 17, 2024

Very professional All work done well and on time Thi s was my 1st time I will use them again. More

by wbm73192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

October 14, 2024

We had a wonderful experience at Paretti Mazda of Covington. Caleb was extremely helpful and very patient with us throughout the process! More

by ANDIE0656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Paretti Mazda Of Covington responded

We are thrilled that you had a great experience. Our goal here is to provide the very best service possible at all times. I will pass on your comments to Caleb. I am sure he joins me in saying congratulations on your new vehicle. Thank you, Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 13, 2024

Jeremiah Maddox is always very kind and respectful. He keeps me informed regularly about the status of the service. More

by KARLA.JEANIE.WEBB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

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