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Paretti Mazda Of Covington

Covington, LA

4.9
450 Reviews
Welcome to Paretti Mazda of Covington, a Mazda dealer that serves the communities of Covington, Hammond, and Mandeville, LA! Here, you’ll be treated to a gigantic inventory of the latest Mazda models as well as a multitude of used and Mazda Certified Pre-Owned vehicles. Additionally, we field several different teams of experts to make sure all your needs are met on time and amicably.
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69134 U.s. 190 Service Rd

Covington, LA

70433

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Showing 450 reviews

January 20, 2025

The Chassie Allnet for Mazda Service was fantastic, courteous, patient and will to do anything to make my experience with Mazda Service department a good experience. She deserves a great deal of credi More

by Glen Boyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chassie Allnet
January 19, 2025

Caleb was a great rep, Very informative and helpful. I didn’t really find what I was looking for but it was a great experience. More

by KEITHBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah is always a professional. Great guy! He’s taken care always take care of us with our CX-5.
January 18, 2025

Like how they sent a video of what they did my car and also kept my car neat and clean More

by DIAMOND4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

They took the car as soon as we arrived and the car was serviced quick. We also appreciated the car wash. More

by TD7375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Very clean and quiet. Stylish and comfortable, staff warm friendly and welcoming inviting. Love that thy have coffee More

by Mzleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 14, 2025

Didn’t purchase my car from this dealership but I made an appt to have my first oil change done on a brand new cx50. Ended up getting oil changed, signing my paperwork, and leaving. Only to get a call asking More

by Brittpo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Maddox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

We strive to provide the best customer service experience possible, and I apologize that we fell short of meeting your expectations on your last service visit. We had a new advisor training and there should have not been any confusing with the paperwork. With every Mazda that is brought in we do run a report that shows us if the vehicle is in warranty and if there are any maintenance packages by Mazda available for your vehicle. The report did not show any maintenance packages, and we checked the system that we submit the claims to, and your vehicle was not listed. Without us knowing, that is why payment was requested. Since we were not the selling dealer there was no way for us knowing that there was a maintenance package on your vehicle. Your selling dealer did not complete the paperwork on their end at the time of purchase. After you called your salesperson at the dealership you purchased from, they submitted the paperwork the right way, we were able to get the claim done for you. Again, I want to apologize that we fell short and look forward to working again in the future. If there is anything else, you need please feel free to reach out. Jeremiah Maddox Service Manager Paretti Mazda of Covington 985-888-5330 jeremiah@paretti.com

January 13, 2025

Very professional and Mr Richard was very helpful and ready to help us get in our vehicle. More

by KEVIN_S77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alene Varnado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 13, 2025

I was greeted at the door upon my arrival and soon after met my Sales Representative, Richard Findley. Richard proceeded to assist me immediately pursuant to the vehicle that I had chosen and that I ultima More

by ej-gordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG PARETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alene Varnado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 12, 2025

Have not yet used your Service Dept. so that rating shall come later when I am in need of service. More

by JAY or Dianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Hulsey
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 12, 2025

Awesome as can be very helpful staff at the dealership have no complaints at all More

by ZACH.COBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

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