Paretti Jaguar Land Rover Baton Rouge
Baton Rouge, LA
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They overcharge for service and did not tell me about the initial $350 cost until I declined the work. They lost a part of my bumper which they did not reinstall after taking it apart. initial $350 cost until I declined the work. They lost a part of my bumper which they did not reinstall after taking it apart. More
Customer service was thorough. Cost of as unnecessarily high. I understand the expenses for high end vehicles but these cost are extreme. Cost of as unnecessarily high. I understand the expenses for high end vehicles but these cost are extreme. More
The service person spoke to me so dry and as though what I was asking should be common sense. I do not know anything about cars, especially all of the bells and whistles on my truck, which is why I refer to I was asking should be common sense. I do not know anything about cars, especially all of the bells and whistles on my truck, which is why I refer to the professionals. I was very displeased! Also, the fact that my appointment has to be set so far out for a problem so serious is ridiculous! More
Great customer service and attention to details. Everyone was awesome and accommodating. I would definitely recommend. Everyone was awesome and accommodating. I would definitely recommend. More
I would never buy another vehicle from this dealership. I feel they told me what I wanted to hear just to make a sale. The salesperson Jessica lied after I asked her were there any dents or anything on the I feel they told me what I wanted to hear just to make a sale. The salesperson Jessica lied after I asked her were there any dents or anything on the vehicle she stated no..the day I went in to get it, it was raining so I couldn't inspect like I wanted but I trust the salesperson and their reputation. Was I wrong..couple days later when the weather was nice I went outside to clean the car. The fog light assembly is loose, the bumper clip broke so it don't line up perfect. A visible dent on the hood. No way they didn't know these things were wrong. So of course they use the xx line a used car is sold as is. I purchased the extended warranty but that's don't do anything for the body. It's ok we plan on purchasing another vehicle come summer this time we buying brand new and never again from paretti. The used car manager harry is no better than his sales person. No help at all More
Drove from Lafayette for scheduled service on brakes. Once there was told they don’t keep parts in hand and I would have to come back. Also promised a car for the day while other services were performe Once there was told they don’t keep parts in hand and I would have to come back. Also promised a car for the day while other services were performed and did not get one. Service person was rude when I brought these things up. More
Ray went above and beyond to help me out when I had a problem with my car. I have been very happy with the communications received from The service department. problem with my car. I have been very happy with the communications received from The service department. More
Dealership quoted repair price of $6,000. Went down the street repaired for $400.00 Went down the street repaired for $400.00 More
They are very friendly and professional. The car was repaired quickly, no need to wait. The car was repaired quickly, no need to wait. More