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Paretti Jaguar Land Rover Baton Rouge

Baton Rouge, LA

4.7
1,316 Reviews
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13934 Airline Hwy

Baton Rouge, LA

70817

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Showing 1,316 reviews

January 17, 2024

They overcharge for service and did not tell me about the initial $350 cost until I declined the work. They lost a part of my bumper which they did not reinstall after taking it apart. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Driskill
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Customer service was thorough. Cost of as unnecessarily high. I understand the expenses for high end vehicles but these cost are extreme. More

by edbrown825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Thanks for the constructive criticism Ed. We need honest feedback.

January 17, 2024

Paretti is one of the best dealship I ever deal with. Friendly and great salespeople More

by THEBOSS66IMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Bell
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Me have you covered Boss Man.

January 17, 2024

The service person spoke to me so dry and as though what I was asking should be common sense. I do not know anything about cars, especially all of the bells and whistles on my truck, which is why I refer to More

by Brittany
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Driskill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great customer service and attention to details. Everyone was awesome and accommodating. I would definitely recommend. More

by vfselders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Thank you so much.

January 17, 2024

I would never buy another vehicle from this dealership. I feel they told me what I wanted to hear just to make a sale. The salesperson Jessica lied after I asked her were there any dents or anything on the More

by BIGCHIEF760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica and harry
January 17, 2024

Drove from Lafayette for scheduled service on brakes. Once there was told they don’t keep parts in hand and I would have to come back. Also promised a car for the day while other services were performe More

by RENA.COTTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Driskill
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Ray went above and beyond to help me out when I had a problem with my car. I have been very happy with the communications received from The service department. More

by angiebroyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the man in charge on the service side. I have forgotten his name but he really helped me out when I was in a pinch!!
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Ray loves to assist when folks are in a pinch.

January 17, 2024

Dealership quoted repair price of $6,000. Went down the street repaired for $400.00 More

by Rpmannina
Service Communication
Recommend Dealer
No
Employees Worked With
Val Clayton
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They are very friendly and professional. The car was repaired quickly, no need to wait. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Glad you are happy Jay.

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