
Paretti Jaguar Land Rover Baton Rouge
Baton Rouge, LA
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I brought in my vehicle and they say they're not responsible for a battery issue that has arisen on the day I picked it up and want to charge me a diagnostic fee to bring back even though the vehicl responsible for a battery issue that has arisen on the day I picked it up and want to charge me a diagnostic fee to bring back even though the vehicle was there for service. Terrible service and wouldn't recommend it. More
The wait was a little longer than usual. I think he said it was because the loaner was being cleaned. While I’m thankful for a loaner; it smelled of cigarette smoke and ran extremely loud. A I think he said it was because the loaner was being cleaned. While I’m thankful for a loaner; it smelled of cigarette smoke and ran extremely loud. Also I was asked to show license, insurance and debit card for the loaner. I am rarely asked if ever for a copy of my debit card so I gave my credit card; which that seemed to be fine. All items were fixed with the exception of the running board being left in because of tires being changed so I will need to call and find out how to have them out again. After spending over 3k it would have been nice to have a complimentary car wash. More
I can always get an appt when needed. Very friendly.I like the reminders that are sent to keep my car in top running condition. Explanation of a problem was clearly understood. Very friendly.I like the reminders that are sent to keep my car in top running condition. Explanation of a problem was clearly understood. More
Ray was SO helpful with our service request. Texted me to keep me informed of my Range Rovers progress. They definitely know what they're doing there. I'll never take my suv to be serviced by an Texted me to keep me informed of my Range Rovers progress. They definitely know what they're doing there. I'll never take my suv to be serviced by any other LR service center other than LR Baton Rouge. More