Paramus Hyundai - Service Center

Hugo was great from start to finish ! Very informative on my car and its features. The The whole process was smooth and would recommend him to anyone going for service. my car and its features. The The whole process was smooth and would recommend him to anyone going for service. More

My husband and I originally came in to replace a lost key to our Sonata never thinking we would walk out with a 2013 Azera (which we had been eyeing for sometime). As we were walking out one of the managers to our Sonata never thinking we would walk out with a 2013 Azera (which we had been eyeing for sometime). As we were walking out one of the managers mentioned that instead of buying another key could they interest us in purchasing a new car. At that time Jefferson Palau, who sold us our 2009 Sonata, approached us but since he had a customer he introduced us to Brian. We mentioned to Brian that we were interested in the Azera, but were weren't too optimistic as the Azera was always over our budget. Brian assured us that he would give us the best deal. With our trade-in we were able to negotiate a price that worked for us and our budget. Brian was a pleasure to deal with as he listened to what wanted, was patient, very knowledgeable of the car and did not waste our time. When we decided to go through with the deal he made sure we did not waste anymore time than we had spent and got us out as fast as he could. I would not hesitate to refer Brian and your dealership to anyone who is interested in purchasing a Hyundai. More

Ms. Ramaglia was very unfriendly and rude. As a professional service advisor, she did not act professionally and was very unclear about the prices for their services. Her recommendations did not fu professional service advisor, she did not act professionally and was very unclear about the prices for their services. Her recommendations did not fully meet my needs and it only showed how they prioritize their sales instead of providing a great quality of customer service. It was my first time bringing my girlfriend's car in for service and it most likely it will be my last. Avoid the trouble. Look somewhere else where you and your car can be treated with respect. More

THIS IS THE SECOND EXPERIENCE WE HAVE HAD WITH THIS DEARLERSHIP AND CAME BACK BECAUSE OF OUR FIRST ,SALESMAN VINNY INCORVAIA, WHO HAS NOW BEEN PROMOTED TO FLOOR MANAGER.NOT ONLY DID HE ANSWER ALL OUR C DEARLERSHIP AND CAME BACK BECAUSE OF OUR FIRST ,SALESMAN VINNY INCORVAIA, WHO HAS NOW BEEN PROMOTED TO FLOOR MANAGER.NOT ONLY DID HE ANSWER ALL OUR CONCERNS HE PUT MY DAUGHTER IN AN AFFORDABLE LEASE AND MADE SURE WE UNDERSTOOD ALL THE OPTIOINS. HE IS PROFESSIONAL AND FRIENDLY AND WE LEFT WITH A GOOD EXPERIENCE AND RECCOMENDED THE DEALERSHIP TO ALL OUR FRIENDS,, MAKING SURE TO TELL THEM TO ASK FOR VINNY!!! THIS TIME AROUND A VERY LIKEABLE SALESMAN CALLED US WITH YEAR END DEALS WHICH PIQUED OUR INTEREST SO BACK WE WENT TO PARAMUS TO SEE ROBERT WEBER WHO IS AS FRIENDLY AND PROFESSIONAL AS VINNY AND HE TOOK TOOK US AND WALKED US THRU A NEW LEASE AND AGAIN LEFT WITH A SMILE ON OUR FACE KNOWING HE HAD OUR BEST INTEREST AT HEART. VINNY OF COURSE WAS A PART OF OUR SECOND EXPERIENCE AND WE LOOK FORWARD TO MANY YEARS AND LEASES WITH PARAMUS HYUNDAI!!!! WE LOVE ROBERT AND VINNY!!!!!! More

I've been bringing my car to this dealership for service since day 1 and I have NEVER had a bad service or my service advisor Annie. If there's a problem, they fix it. If there's a question, they answer i since day 1 and I have NEVER had a bad service or my service advisor Annie. If there's a problem, they fix it. If there's a question, they answer it. I can't say enough good things about them especially Annie and Elliot. I had a mechanical problem over this past weekend and stressed myself sick over it because I need my car for work and to pick/drop my daughter off to school. I bought it in first thing Monday morning and Annie helped me right away and assured me the problem would be fixed by the end of the day, and at 3:00 I was told it was fixed. Customer service doesn't get better than this!! More

I brought my girlfriends car in this weekend after not being able to get it repaired correctly at two other auto shops. I was a little hesitant going to the dealer thinking I was in for a major expense. being able to get it repaired correctly at two other auto shops. I was a little hesitant going to the dealer thinking I was in for a major expense. Tony was real helpful and made us feel comfortable by not only explaining how my car works, but also explaining the procedure on checking it and completing the repair. We got a breakdown of what we needed to do as well as what other suggestions that he had and at all times, he made sure we understood all of our options. I even listened as he took the info from the mechanic and translated into a language that we understood when he explained it to us. This guy knows his stuff and also helped answer my questions about my other car. The car was ready when promised at the accurate price that I was quoted with no suprises which is not what we had expected based on my experience with other shops. We actually had a good experience having our car repaired. I don't know why its so hard for other places to get it right but these guys sure did. Thanks Tony. More

My experience with Hyundai of Paramus has been great, from the customer service, sales representatives, and most important to me is the service of the dealership. The car runs great; the service staff th from the customer service, sales representatives, and most important to me is the service of the dealership. The car runs great; the service staff that maintains my Hyundai should be commended for their knowledge, skill and talent. For me the face of Route 4 Hyundai is Annie, she is the perfect picture of customer friendly. She knows you by name greets you like family and definitely knows your car and what is needed. Annie is the face of Paramus Route 4 Hyundai and the reason my Hyundai is only serviced and cared for by the dealership. Wouldn't go any where else. Joe D More

Having Annie Ramaglia is having a totally satisfying experience at a car dealership service department. She is like a "mother hen" in her attempts to make SURE that I am happy and understand all proced experience at a car dealership service department. She is like a "mother hen" in her attempts to make SURE that I am happy and understand all procedures and costs to my Hyundai Accent 2011. She is amazing and the main reason I keep coming back to Paramus Hyundai. In a word ANNIE IS = FANTASTIC! Sincerely, Jana Warchalowski More