Paramus Hyundai - Service Center

It is not professional service team This dealership is out of control. Even Paper work, and service. Also, Service team and manager service very bad. Most service times are not exactly This dealership is out of control. Even Paper work, and service. Also, Service team and manager service very bad. Most service times are not exactly on time. They have mistake service after that I had to go there two times or Three Times. No acknowledge. I am not recomend service to everyone Rt 4 Paramus service center Perfectly. Apparently, You will regret chioce. Do not go. More

Great Service Had my car in for routine service. Dealt with Annie R, the service advisor. Annie is always terrific; always explains the items needed based on mileag Had my car in for routine service. Dealt with Annie R, the service advisor. Annie is always terrific; always explains the items needed based on mileage. Is extremely helpful and makes sure I am always satisfied. I continue to go to this dealer for service because of Annie. I feel I am fairly treated. More

Took advantage of My son took my 2014 Sonata car in for a tire repair that was covered by insurance and was taken advantage of when they up sold him a 15000.00 mile ser My son took my 2014 Sonata car in for a tire repair that was covered by insurance and was taken advantage of when they up sold him a 15000.00 mile service for over $1200!!!! Showed the bill to another dealer to find out how much the service should have been, They said hope you did not go to Paramus they up sell everyone that are not knowledgeable about cars. They said that he need a A/C flush for 232.17 a Nitrogen tire fill for 80.86 ( did not come with car to start free air was good enough) That is to name a few of the up sell. Called to complain spoke to the service manager about it and was very disappointed with her answer. Sorry we can't do anything!!! I was not looking for a full refund I was looking to be discounted the unnessary service that they said they performed If you are reading this I would strongly recommend to go to another Hyundai dealer. More

Excellent customer service experience Annie is amazing, warm, friendly and very helpful. Hyundai is blessed to have her as an employee. I always have a great experience when I take my car Annie is amazing, warm, friendly and very helpful. Hyundai is blessed to have her as an employee. I always have a great experience when I take my car in for service. She is very knowledgeable of what is going on. She keeps me up to date with the status my car. More

Service Specialist Annie Ramaglia, excellent as a service specialist. She is very professional in the work that she does. Hyundai of Paramus you need to be proud of her Annie Ramaglia, excellent as a service specialist. She is very professional in the work that she does. Hyundai of Paramus you need to be proud of her knowledge of how she handles the customers and explain every detail. The only thing I can say is grade A service............................. with a smile. Mr. Carmen W Benson More

Annie was wonderful!!!! I had my 2009 Santa fe in for maintenance when annie ramaglia my service advisor told me I needed about $1,500.00 worth of work she made me filly com I had my 2009 Santa fe in for maintenance when annie ramaglia my service advisor told me I needed about $1,500.00 worth of work she made me filly comfortable with everything thank you agian annie ramaglia your the best! More

Best Service Anywhere! Had another great service experience . . . all thanks to Annie! She greets me with a smile, and by name. I always feel well taken care of -- she e Had another great service experience . . . all thanks to Annie! She greets me with a smile, and by name. I always feel well taken care of -- she explains everything that's being done - and breaks down the costs. Annie also checks for any outstanding recall items, and keeps me updated on how the service is progressing . . . respectful of my time. I deal with the public so I know how difficult it can be to offer service with a smile . . . yet Annie does . . . every time! More

Great Friendly Customer Service The customer service at Paramus Hyundai is always excellent and my service agent (Annie) helps me understand what service/repairs are needed and why. The customer service at Paramus Hyundai is always excellent and my service agent (Annie) helps me understand what service/repairs are needed and why. I'm always trying to save a buck and their prices aren't great overall, but Annie lets me know what my different repair options are and which are needed now and which will be needed later on. I appreciate her understanding and consideration of my cost whenever I come in. More

oil change and recommended maintenance visit Annie Ramaglia is great as a service advisor. She always helps me to do the needed services to extend the life of my vehicle. She also will be sens Annie Ramaglia is great as a service advisor. She always helps me to do the needed services to extend the life of my vehicle. She also will be sensitive to my cost concerns and will tell me which services I can put off or should take care of. I would recommend her to other car owners, especially new car owners.. Thank you Annie. More