Paramus Hyundai

Never heard of having to pay $410 just to look at a car that is under warranty? Are you kidding me? Was told by the Service Manager that they want money up front? I bought this car because of the warranty? that is under warranty? Are you kidding me? Was told by the Service Manager that they want money up front? I bought this car because of the warranty? He said that , how do we know it’s a warranty issue unless we look at it ? Really? Will never go back there. Use Hyundai of Denville. They stand behind their cars and have never had a problem. Will be sending a complaint to BBB. Also will contact Hyundai Corporate. I have bought over 15 Hyundai cars myself and brought in over 25 other car sales for Hyundai. Will never go anywhere else but Denville. More

Excellent Service provided by Steve Lee. Very smooth transition from ordering of vehicle to picking up. Very satisfied. Very smooth transition from ordering of vehicle to picking up. Very satisfied. More

The best car dealership/customer service I've ever worked with. I appreciate the authentic, friendly and professional relationship I have with my #1 Sales Rep. Iggy Barreto, three years strong. This time I with. I appreciate the authentic, friendly and professional relationship I have with my #1 Sales Rep. Iggy Barreto, three years strong. This time I worked with Finance Manager Brian Gombocz, who worked hard to get me the best deal on a gorgeous 2023 Santa Fe XRT in Calypso Red!!! Truly THE BEST experience!!! More

Told me car needed 4 pistons/car had only 24000 miles at a cost of 1800 hundred $ once I forced them to honor the extended warranty car only needed 1 piston worst service department I ever dealt with and is a cost of 1800 hundred $ once I forced them to honor the extended warranty car only needed 1 piston worst service department I ever dealt with and is a high bar to jump over go anywhere else More

For some reason buying a car has always been a miserable experience for me. But not at Paramus Hyundai! Iggi is the best salesman I have ever encountered for new cars. Looks like I’ll be buying Hyundais fro experience for me. But not at Paramus Hyundai! Iggi is the best salesman I have ever encountered for new cars. Looks like I’ll be buying Hyundais from now on! I have already made two purchases there in the last two years. More

My sales person Iggi Barrett is super helpful and good at heart. He helped me a lot know the right car . Thank you heart. He helped me a lot know the right car . Thank you More

My car was dropped off to Paramus dealership after it broke down, the dash board was flashing all different codes,I contacted the service center and ask them to do a diagnostic, they said it cost was $40 broke down, the dash board was flashing all different codes,I contacted the service center and ask them to do a diagnostic, they said it cost was $400. They contacted me and said that I need a started.I ask about the codes, they keep telling me I needed a starter and wiring, after that I ask to speak to a supervisor, they left me on hold for about one hour.what did they do with my $400. I still want a diagnostic test done. The last electrical was replacing a windshield and to calibrate the box on the windshield which is electrical. My car 2015 hyundai Genesis. More

Worst service department I ever dealt with and that is a high bar to jump over. If you have an extended warranty make sure they are honor it there policy is to pretend it doesn’t exist /as trump says you ha high bar to jump over. If you have an extended warranty make sure they are honor it there policy is to pretend it doesn’t exist /as trump says you have to fight like xxxx to get it. If I never have to deal with them again it will Beto Soon More

I want to preface this by saying that my only issue was with the finance manager not aligning to what the sales rep promised us. Totally understand that our trade in was complicated esp with recent big pur with the finance manager not aligning to what the sales rep promised us. Totally understand that our trade in was complicated esp with recent big purchases (house & car). Before we started the trade in process or anything else, they should have ran my credit as we told them what it was. After we agreed to purchase and was in the finance office, they told us there's a credit score minimum for a certain APR. We've asked numerous times if the rates or the total cost will change as we will not purchase otherwise. Keep in mind that they were aware of my large purchases and my credit score, so we were very upfront about it. This car was supposed to before my father so it was disappointing to waste not only my time but even the sales reps. It left a very bad taste in our mouth as we recently purchased a Lodi Mazda and did not have the same experience. More

2nd time tried not to honor the extending warranty outrageous prices unnecessary work always trying to beat like I said worst dealership in nj outrageous prices unnecessary work always trying to beat like I said worst dealership in nj More