Paramus Hyundai

I settled on a Hyundai Tuscon and shopped several dealers, visiting two; Paramus was my first visit. I have to say, in the end I decided to deal with Paramus, mainly because of the salesperson I dea dealers, visiting two; Paramus was my first visit. I have to say, in the end I decided to deal with Paramus, mainly because of the salesperson I dealt with, Vinny. I did not have the time to sit in the dealership and do the traditional car negotiation BS. I knew what I wanted to pay and Vinny was in my range. He was very responsive...reaching out to me to make sure everything was on track, even once the paperwork was signed. Other dealers either did not call me back (who doesn't want to sell a car?) or the other dealer I visited insisted that I must come in to talk to him. Paramus Hyundai has a nice process once you buy the vehicle, introducing you to the service folks, etc. Really a nice, painless process. I would recommend that anyone looking for a Hyundai go to Vinny in Paramus. More

Annie Ramaglia is "THE BEST"..... I recently came in for my first service and she assisted me from the minute that I walked in the door until I left. Unfortunately, my 2011' Sonata Hybrid didn't came in for my first service and she assisted me from the minute that I walked in the door until I left. Unfortunately, my 2011' Sonata Hybrid didn't come with all season tires, but we discussed various options and she worked with me on the price for new ones and I was extremely satisfied. She explained everything that was inspected, completed and final cost. Since I owned an Audi previous to my Hyundai, I was ecstatic that the cost was so low. While waiting for my car, I noticed how the service team treated all of the customers that walked in. Everyone was extremely professional and listened to each customer's concern(s) attentively. Thank you Annie... See you soon!! Rob K More

I felt that I was treated fairly here, and was happy to learn that the warranty I had bought with the car did cover something meaningful, Ms. Ramalia was very professional and I would go back again. learn that the warranty I had bought with the car did cover something meaningful, Ms. Ramalia was very professional and I would go back again. More

I started my research/shopping on the 2012 Hyundai Elantra's at the Route 4 Hyundai. I could immediately sense that this was a dealership that played games. You know-- the flattery, the overeagerness Elantra's at the Route 4 Hyundai. I could immediately sense that this was a dealership that played games. You know-- the flattery, the overeagerness to act like your best friend, the "let's see what we can do, just for you!", the letting you walk out and then calling back and trying to play the best friend card to bring you back. It was annoying and insulting, but as my bottom line was price, I ignored it and tried to get the best deal. After several visits and phone calls, they offered $1200 down, $233/month for the GLS with preferred package (incl. all taxes and fees), 36 month lease @ 12k miles a year. I thought this was decent, but I took it to Hyundai Wayne and also Honda Wayne (looking at 2012 Civic LX) and both offered me a better deal of $600 down (including first month!) and $233/month (again, incl. all taxes and fees). Not only were both of those dealers MUCH friendlier, more honest, and less annoying to work with, they gave me a better deal by $600! I would NEVER send anyone to Route 4 Hyundai. More

I have had issues with my new Sonata Hybrid since I purchased it - poor performance and less-than-advertised gas mileage. I have had to bring the car back to the dealership three times in the two mon purchased it - poor performance and less-than-advertised gas mileage. I have had to bring the car back to the dealership three times in the two months I've owned the car. Annie Ramaglia has been my service person throughout, and she has been nothing short of outstanding. She is clearly committed to serving customers, something you don't always find today among service professionals. She listens, demonstrates caring and concern, and goes to great lengths to find solutions - never taking the easy way out. I know that Annie works for Hyundai, but she makes me feel that she is working for me also. That is the mark of a great service professional. She called me often while my car was in the shop or awaiting the next appointment to tell me what was happening and to see if I had questions or additional concerns. She is absolutely great, and deserves all the recognition in the world. More

I just bought a 2012 Elantra and wanted to get a spare tire which is not standard equipment. I arranged through the salesman to get the tire and when I came to the service area to have the spare installed tire which is not standard equipment. I arranged through the salesman to get the tire and when I came to the service area to have the spare installed I was helped by Annie Ramaglia, one of the service advisors. She was very pleasant and patiently explained the details of the service call. She made my wife and me feel at ease and when I told her I was tight on time because I had to go to work, she was able to expedite the work. While I can't say that getting your car serviced or repaired is a pleasant experience, Annie made this service call much easier. More

From: Petra Rosado Re: Costomer Service Date: From: Petra Rosado Re: Costomer Service Date: 09/28/2011 To whom it may concern: Yesterday I went shopping for a new car and ended up at your From: Petra Rosado Re: Costomer Service Date: 09/28/2011 To whom it may concern: Yesterday I went shopping for a new car and ended up at your car dealership. As I was looking around I felt no hazzal or pressured by any of your employees. When I decided to ask questions and take a test drive in an Elantra, I Was assisted by Brian Gombocz. He was very patient, helpful, polite and honest. Lat the end I felt comfortable which this led me to buy a 2012 Elantra. As a new customer, I am hoping to continue receiving the same courtesy and respect that I received whether is in your car dealership or any other Hyundai car dearship. My blessing to you and your workers. Thank you, Petra Rodsdo More

Henry went above and beyond for me and my husband. This was our first visit to Hyundai of Paramus, and we were extremely impressed with his courtesy, friendliness, and attentiveness. We will definitely re was our first visit to Hyundai of Paramus, and we were extremely impressed with his courtesy, friendliness, and attentiveness. We will definitely return for all future service on our Hyundai Santa Fe! More

I purchased my car at another dealership, but decided to bring it in for service at Paramus Hyundai. Even though I didn't buy the car there, they treated me as if I did. Annie was very helpful in scheduli bring it in for service at Paramus Hyundai. Even though I didn't buy the car there, they treated me as if I did. Annie was very helpful in scheduling my appointments and listening to all of the problems I was facing with my car. Their goal was to make sure they found the problem, fixed it right, and that I was satisfied customer (something that other dealership could learn from). She brings three qualities that help make a service department successful: Desire; Drive, and; Dedication. Kudos to Annie and the service team! I'm glad that I found an extremely competent team, that also cares about its customers, to work on my car. More

Brought car in on a Saturday. Was taken right away. Was Brought car in on a Saturday. Was taken right away. Was told what the problem was and how much it would cost. Work was done that same day. Very Brought car in on a Saturday. Was taken right away. Was told what the problem was and how much it would cost. Work was done that same day. Very satisfied. More