Paramus Hyundai

Brought my car, a 2013 Hyundai Genesis Coupe, in because the blue tooth interface on the navigation system is frequently failing to initialize. In this state no blue tooth devices will pair with it. Also th the blue tooth interface on the navigation system is frequently failing to initialize. In this state no blue tooth devices will pair with it. Also the air conditioner randomly comes on when the A/C indicator is off and automatic climate control is off. The representative I spoke to was dismissive and insisted that the problem was my phone despite the fact that the car's interface wasn't loading. When she decided to check my phone for compatibility, the Hyundai website was non-functional. When we called to have Hyundai's internal support check the availability, it turns out that all they have access to is the same website. Despite the fact that I had made an appointment in advance and was waiting it took over two hours for them to come back and tell me that the computer had logged no errors. I started my car, paired up my phone again only to have the bluetooth link fail and the interface lock up less than half a mile from the dealership. The car handles well and is fun to drive, but the electronics are wonky and this is on a vehicle with less than 5000 miles on it. I bought this car despite the fact that Hyundai has had a less than stellar reputation in the past. I suppose that the reputation they have is the one that they deserve. More

Had a very positive visit to Paramus Hyundai for service, Annie Ramaglia was extremely knowledgable, helpful,and pleasant. She was very patient to have the service explained to me. I have been in service, Annie Ramaglia was extremely knowledgable, helpful,and pleasant. She was very patient to have the service explained to me. I have been in for service several times and always ask for her. If all of the service reps. were as helpful and competent as she is all would be well. More

While dealing with the total loss of my home and the death of my precious pets, I had a big problem with my Hyndai passing inspection. I was frustrated and upset going in, and was on the verge of tears death of my precious pets, I had a big problem with my Hyndai passing inspection. I was frustrated and upset going in, and was on the verge of tears already when I was met by Annie. She calmed me down, got me some water and gave me time to explain my story carefully listening and sympathetically assuring me that she was going to make sure everything was going to be taken care of. She was professional, knowledgeable, and had a contagious smile that brightened up the office. As a Human resource director in my career,I would have Annie running one of my stores for sure. She is an asset that should be recognized!! Keep up the great work Annie. I also spoke to Steve Bradt the manager there and he was also customer service driven and just as pleasant. I would surely return to this dealership. Sincerely, Fran Polizzotti More

The dealership experience was great. Vinny was informative and professional. Everyone was friendly. Great deal for a great car. Highly recommend the dealership, Vinny and Hyundai. informative and professional. Everyone was friendly. Great deal for a great car. Highly recommend the dealership, Vinny and Hyundai. More

My husband and I were immediately greeted by a manager who introduced us to a saleperson, Vinny Incorvaia. He was very professional - asking us what type of vehicle we were interested in and we wanted in who introduced us to a saleperson, Vinny Incorvaia. He was very professional - asking us what type of vehicle we were interested in and we wanted in the vehicle. Upon seeing many vehicles in their lot, Vinnie asked if we would like to test drive the car which we did. We were very rushed that day but made an appointment to return in 2 days. Upon our return, we were recognized and welcomed back. Everyone we met were very friendly and accommodating. The entire process was very professionally handled. In addition, the dealership is very clean and neat. More

I was very impressed with Mr. Incorvaia's expertise, knowledge and efficiency in bringin the sale to fruition. He made me feel very comfortable throughout the process, answered questions very thoroughl knowledge and efficiency in bringin the sale to fruition. He made me feel very comfortable throughout the process, answered questions very thoroughly and was very courteous. A true professional !. Mr Bennett (manager) was also very helpful helpful I would definitely recommend this team to others More

Thank you Ludwin,I really don't have to much to say but I really have to say thank you. You made it so easy for me, not only I gor the Car I wanted I got a 2013 Sonata. WOW!!! I mean thank you... Thank you.. really have to say thank you. You made it so easy for me, not only I gor the Car I wanted I got a 2013 Sonata. WOW!!! I mean thank you... Thank you.... More

Brian Gombocz is a great representative and salesman. He is fair, straight forward and hard working. Always takes care of issues quickly and is very knowledgeable. We also love his taste in ties. is fair, straight forward and hard working. Always takes care of issues quickly and is very knowledgeable. We also love his taste in ties. More

Vinnie was great. I saw a car online that I was interested in. Went in after work on Friday. When I got there, it had just been sold (this was not "a line" - i saw the owners standing around the interested in. Went in after work on Friday. When I got there, it had just been sold (this was not "a line" - i saw the owners standing around the car after it had been cleaned up). Vinnie showed me other similar options. We were able to work out a deal on another very similar car with even less pre-owned miles. I was satisfied with the price and love the car. All told, I was there for about 2hours. Getting very hungry - Vinnie shared his dinner with me while we waited for the financing to be worked out! He wouldn't take no for an answer. Good guy. Ask for Vinnie! Got great financing rate on the used car as well. More

My name is Carmen Vicens and 76 years old and have purchased many cars. My experience with Brian Gombocz was very pleasant. For such a young man, he was very informative, patient and polite. I would purchased many cars. My experience with Brian Gombocz was very pleasant. For such a young man, he was very informative, patient and polite. I would recomend my friends anytime. Thank you. Carmen Vicens More