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Paramus Hyundai
Paramus, NJ
1,745 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,745 reviews
January 21, 2013
Eric is an excellent sales manager. He is honest, pleasant, easy to deal with. He looks after the client's best interest. He definitely knows what he is doing. Eric! continue and keep up the good wor pleasant, easy to deal with. He looks after the client's best interest. He definitely knows what he is doing. Eric! continue and keep up the good work to motivate and encourage your group.God bless you. More
by catherine.villa1
Employees Worked With
Chris Kim, Eric Bennett
January 14, 2013
I've been bringing my car to this dealership for service since day 1 and I have NEVER had a bad service or my service advisor Annie. If there's a problem, they fix it. If there's a question, they answer i since day 1 and I have NEVER had a bad service or my service advisor Annie. If there's a problem, they fix it. If there's a question, they answer it. I can't say enough good things about them especially Annie and Elliot. I had a mechanical problem over this past weekend and stressed myself sick over it because I need my car for work and to pick/drop my daughter off to school. I bought it in first thing Monday morning and Annie helped me right away and assured me the problem would be fixed by the end of the day, and at 3:00 I was told it was fixed. Customer service doesn't get better than this!! More
by Debi F.
Employees Worked With
Annie Ramaglia
January 03, 2013
Went to dealership after getting response to Internet query for a Genesis. Was assigned to Jack. Initially, things went well. He arranged a test drive which was what I had requested. We then got into d query for a Genesis. Was assigned to Jack. Initially, things went well. He arranged a test drive which was what I had requested. We then got into discussions about the selling price as well as my trade value. I should have caught on quicker when my car keys seemed to be held out of site but we continued negotiating. The usual ploys were introduced, including the one "Give me a credit card to show your offer is serious". We finally came to a stalemate and I decided to leave. Out in the parking, he comes and announces they will agree to my price. This was after the sales manager spoke to another rep a couple of desks away from me, complaining about my negotiation. Unfortunately, I was unwilling to start all over again at another dealer and I signed the deal. He promised me full car mats as a personal favor after I was told that glass etching was mandatory on all their cars. He located my color / options in a few days. I showed up and of course the floor mats were out of stock and there was no etching. I asked to have the charge removed but told that couldn't be done since bill of sale was "finlazed" already. So had to wait while they did the etching that day. Just not a very professional or pleasant experience in any way. One bright note was that I contacted the US Hyundai CEO and they responded immediately and offered an accommodation for my troubles. I like the car and will probably get another but certainly not from here. Reading other reviews, none seem to mention my rep's name so he may no longer be employed. More
by ScottGarrett
Employees Worked With
Jack Plewa
January 01, 2013
I would highly recommend this dealership. I really appreciated the friendly - no pressure sales interaction. Both Vinny and Robert were professional and knowledgeable and did not rush me to make a de appreciated the friendly - no pressure sales interaction. Both Vinny and Robert were professional and knowledgeable and did not rush me to make a decision in any way (which is rare!). More
by Srcsun16
Employees Worked With
Vinnie Incorvaia
December 31, 2012
Since originally posting a review on New Year's Eve, I received a very nice call from Vinnie, and we have set up a meeting. I really want to do business with this dealership and get the 2013 3.8 Genesis t received a very nice call from Vinnie, and we have set up a meeting. I really want to do business with this dealership and get the 2013 3.8 Genesis that I want. I'm certainly happy they have been responsive to my follow-up phone calls. A big bright spot in this dealership is its Service Department, especially Annie, who is the best service rep I have ever had, and that includes Mercedes and Audi service. More
by ungaro
Employees Worked With
Vinnie Incorvaia
December 19, 2012
Ray Espinosa was great to work with, he was very attentive to our needs. Ray provided us with excellent customer service and has great product knowledge. attentive to our needs. Ray provided us with excellent customer service and has great product knowledge. More
by dmcraig
Employees Worked With
Rey Espinosa
December 07, 2012
I would definitely recommend this dealership. Vinnie and his staff were amazing! I was initially dreading the idea of buying a new car, but they made my purchase a smooth and pressure free experience. Best his staff were amazing! I was initially dreading the idea of buying a new car, but they made my purchase a smooth and pressure free experience. Best of all they were able to get a great deal! More
by KZelasco
Employees Worked With
Vinnie Incorvaia, Jefferson Palau
December 06, 2012
Vinnie and his staff including Charles Yi were very helpful and friendly. Vinnie and Charles went above and beyond to make sure I was happy with my new car and offered amazing deals, after sandy had to helpful and friendly. Vinnie and Charles went above and beyond to make sure I was happy with my new car and offered amazing deals, after sandy had totaled my previous car. I am very pleased with their service and recommend them. More
by Lexii88
Employees Worked With
Vinnie Incorvaia
