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Paramus Hyundai

Paramus, NJ

3.6
1,745 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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234 Route 4 East

Paramus, NJ

07652

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Showing 1,745 reviews

March 16, 2013

These guys were great. Treated me like family. I went to two other Hyundai's and the experience were nothing like Hyundai of Paramus. Didn't make me feel uncomfortable or pushed into buying something I didn More

by Lufica4027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian kaufmam and ibar , Eric Bennett
Mar 21, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us on DealerRater. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

March 16, 2013

Went to Hyundai Paramus to change oil. They wasn't able to find my appointment which I've made a day before. The result is 2.5 hours in waiting for regular oil change. Even payment processing was slug More

by Dmitry__
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise
March 12, 2013

Best professional I ever worked with. Highly recommend. Dealer has a lot of passion and try to accommodate customer with everything . I would recommend him to my friends . More

by Azamo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson palau, Jefferson Palau
Mar 14, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us on DealerRater. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

March 11, 2013

From beginning to end of my car purchase Jefferson "held my hand" through the process and gave me a ton of support along with his professionalism, courtesy, and ultra friendliness. It made my whole More

by isisvixen71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Palau
Mar 14, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us on DealerRater. We know Jefferson will appreciate the positive comments as well. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

February 28, 2013

Ms. Ramaglia was very unfriendly and rude. As a professional service advisor, she did not act professionally and was very unclear about the prices for their services. Her recommendations did not fu More

by kpechel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Annie Ramaglia
Mar 14, 2013 -

Paramus Hyundai responded

On behalf of the Hyundai of Paramus team, we are sincerely sorry and disappointed to hear of your less than satisfactory experience with us. While this does not sound typical of the service we provide, we would like to find out more about your experience and ask that you kindly provide your full name in a private message back to us. Also please feel free to call our General Sales Manager Rocco at (201) 845-0700 and hopefully we can find a way to turn this around. We look forward to resolving the issue and will see to it that this matter is looked into further to ensure the utmost quality and integrity of our establishment.

February 27, 2013

I traveled an extra 45 minutes to pay more than 2 initial quotes I had previously received. I shopped the Genesis against the Mercedes E class and not only did I get way more for my money, but the profession More

by AdamGoldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bennet, Eric Bennett
Mar 14, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us on DealerRater. We hope you are enjoying your car and look forward to helping you with all future vehicle needs! Hyundai of Paramus

February 25, 2013

excellent service from Ray Espinosa. He was very helpful in helping me get the car that I wanted for the price I could afford. I would recommend the dealership to my friends. More

by happybigben68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Espinosa
Mar 06, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us on DealerRater. We know Ray will appreciate the positive comments as well. We hope you are enjoying your car and look forward to helping you with all future vehicle needs! Hyundai of Paramus

February 21, 2013

Jefferson Palau is a terrific car salesperson. He really means it when he says he puts the customer first. Jefferson bent over backward to help us close on a lease deal. He also followed up to make sure More

by DavidE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Palau
Feb 27, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us and others on DealerRater. We know Jefferson will appreciate the positive comments as well. We hope you are enjoying your new car and look forward to helping you with all future vehicle needs! Thank you again, Hyundai of Paramus

February 21, 2013

RELENTLESS SALES CALLS! I started looking for a vehicle on line as most people do. I utilized the "build and price" to get a better idea of what the total costs would be with options. Knowing that a deale More

by ADAMSMD
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
internet sales manager
Mar 14, 2013 -

Paramus Hyundai responded

Thank you so much for letting us know this happened. We sincerely apologize for the inconvenience and appreciate being able to work with you to make sure this was resolved. Sincerely, Hyundai of Paramus

February 20, 2013

They tell you to sign the paper and say this is just to go to the next step. And they make you put a $1000 deposit. They also say this is just a step for me to go speak with financial dept. If you ask if t More

by jamiekk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Eric Bennett
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