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Paramus Hyundai
Paramus, NJ
1,745 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,745 reviews
April 18, 2013
Jefferson was an excellent consultant and gave us great customer service with the price we were looking for. Jefferson asked the right questions to make sure he was presenting the right product for my fam customer service with the price we were looking for. Jefferson asked the right questions to make sure he was presenting the right product for my family. He made sure my children were comfortable offering coloring books and refreshments. I will recomend Jefferson to anyone looking for a car. Thank you!! More
by kevinrudd
Employees Worked With
Jefferson Palau
April 16, 2013
Complete Professionalism with a huge dose of Friendliness! The entire team was conscience of our needs with regard to selecting the proper vehicle and staying within our price range. We left Friendliness! The entire team was conscience of our needs with regard to selecting the proper vehicle and staying within our price range. We left with a car the very same day without feeling intimidated. Henry... YOU ARE THE MAN!! Thank You. More
by KikiKonner
Employees Worked With
Vinnie Incorvaia
April 13, 2013
Just leased my 2013 Sonata from Jefferson P. and Rocco A. Great exp. from start to finish to after purchase. Highly recommend these two to anyone looking for a new or used car. Thank you Jefferson and Rocco Great exp. from start to finish to after purchase. Highly recommend these two to anyone looking for a new or used car. Thank you Jefferson and Rocco for my new baby mobile.................. More
by Lpinky
Employees Worked With
Jefferson Palau
April 10, 2013
My sales rep was Ian Kausman who was fantastic and the sales manager was Eric Bennett who was equally as wonderful. They had delivered everything promised in the ad which is why I made the purschase. They sales manager was Eric Bennett who was equally as wonderful. They had delivered everything promised in the ad which is why I made the purschase. They were kind, courteous and very patient. They answered all my questions and explained in detail about leasing a vehicle since it was my first time. They even provided child care while I spoke to my sales rep. The most fantastic thing about the dealership is that they provided transport and picked me up from my house in Oakland and brought me back to the dealership in Paramus. This was the best experience I have ever had at a dealership and this is why I gave them a 5 star rating. Diane More
by dnurse2
Employees Worked With
Ian kausman, Eric Bennett
April 05, 2013
BRIAN IS A NICE GUY BUT THE PRICES ARE WELL INFALTED ON CERTIFIED USED VEHICLES . THEY DONT WORK WITH YOU ON PRICES OF CERTIFIED CARS HOWEVER THEY ARE DECENT PEOPLE TO DEAL WITH . CERTIFIED USED VEHICLES . THEY DONT WORK WITH YOU ON PRICES OF CERTIFIED CARS HOWEVER THEY ARE DECENT PEOPLE TO DEAL WITH . More
by nypdmounted
Employees Worked With
March 29, 2013
Vinnie and Arthur were both very helpful. They answered all my questions and were very accommodating. Vinnie gave us a great deal and Arthur was helpful with going the extra step and helping us set up our all my questions and were very accommodating. Vinnie gave us a great deal and Arthur was helpful with going the extra step and helping us set up our MyHyundai and BlueLink accounts. It was overall a very pleasant experience and I highly recommend Route 4 Hyundai in Paramus! More
by curci
Employees Worked With
Vinnie Incorvaia
March 29, 2013
The headline here is - we would NEVER recommend this dealership to anyone due to a lack of integrity and horrible customer service post-purchase. The summary of our story is as follows - we bought a dealership to anyone due to a lack of integrity and horrible customer service post-purchase. The summary of our story is as follows - we bought a used Hyundai Santa Fe from this dealership in late January - it's now about to turn April and we still don't have the license plate from the dealer, despite numerous promises and multiple calls/emails, so our car is effectively not usable. The thing that's most outrageous about this dealership is that they have literally lied to us on multiple occasions and made promises that they clearly have no intention of keeping (e.g., they promised to send us in an email stating that they would cover any tickets we received due to having an expired temporary plate - 2 weeks later and despite our calls back, no email has arrived). What makes this whole situation even more absurd is that the dealer A) promised to take care of registering the car and sending us the plates, only B) they didn't have the required paperwork necessary to complete that registration, and C) never bothered to tell us despite multiple calls on our part after our temporary plate expired and no permanent plates arrived. We weren't even aware that there was an issue until my wife literally had to threaten them with a letter from our lawyer if they didn't put a manager on the phone - at which point it was "discovered" 6 weeks after we bought the car, that they had never submitted the paperwork because they didn't have it. This led to a series of promises ("we will Fedex you the plates in 2 days"..."we will send you an email promising to pay for any tickets you receive"...etc...all of which have been LIES. We remain without our plates, as this saga goes into month 3 and this dealer continues to do nothing. It seems apparent that the only thing they respond to is the threat of legal action, which it looks like is where this is headed in order for us to have a car we can legally drive. I'd like to write more about the quality of the car, but frankly, I don't know because we can't drive the xxxx thing. Long story short - avoid this dealership at all cost, because if anything goes wrong, you will be left high and dry. More
by erickdh07
March 29, 2013
I want to start by saying stay away from this sales person. Not only was he rude but he acted as if I didn't matter because I was a women. He talked down on me on 2 different times. I've bought a car h person. Not only was he rude but he acted as if I didn't matter because I was a women. He talked down on me on 2 different times. I've bought a car here 3 years ago so I know it's not the store but just a un happy man who feel the world owe him something. More
by Tsaim
Employees Worked With
Robert Davis
March 20, 2013
One of the best experiences I have ever had in leasing a new car. Eric, Brian and Anthony made the process very easy, explained everything well and in no time I was driving away in a new car. Excellent de new car. Eric, Brian and Anthony made the process very easy, explained everything well and in no time I was driving away in a new car. Excellent dealership with wonderful employees! More
by nforbesVH
March 19, 2013
Unfortunately, I bought Hyundai Sonata 2013 from this dealership. My troubles started the moment I sighed the contract. Brian Gombocz, sales person, has failed to deliver all equipment that I paid for dealership. My troubles started the moment I sighed the contract. Brian Gombocz, sales person, has failed to deliver all equipment that I paid for. I talked with him many times and all I got was promises, I never saw my additional equipment and it is been 6 months since I bought the car. Josue Alvarado, financial person, and him manager Steven Amato have keeping my refund for additional warranties that I cancelled two weeks after I bought the car. It is impossible for me to get my money back. I left many voice mails and sent many emails, but it is impossible to contact them. I am going to launch a lawsuit against this dealer if I do not get my refund soon. This is total nightmare. After this experience I will never buy Hyundai again. Total disappointment. Stay away from these guys. More
by AlekB
