Paramus Hyundai

Good cars--but hassles during purchase & payment! Found the perfect 2014 leftover Santa Fe Sport and negotiated a good price. When I went to pay what we agreed on, they added $199 because 'All of ou Found the perfect 2014 leftover Santa Fe Sport and negotiated a good price. When I went to pay what we agreed on, they added $199 because 'All of our Hyundai cars have pre-etched windows'...so there is no chance of removing it, or it's cost. Be sure to calculate this extra hidden fee in, when negotiating with them. I financed $15,000, applied $5,000 in cash plus a credit card payment, and gave them an additional $15,000 money order from my savings account (had that money thanks to a recent inheritance). Boy was I surprised to read their letter, stating that they had sent the IRS a notice that I paid $36,000 in CASH for my car!!! Not $5,000 but $36,000! We went down and talked to the managers who were so helpful when we wanted to buy the car, but they decided if a car is paid with a money order (actually their requirement--they do not accept regular checks), then the full payment is considered Cash. When I wrote Hyundai in Arizona, they were unable to offer any assistance, because they "have no authority to intervene"--unlike Ford Motors in Detroit that always had helped me with concerns/problems. So--my suggestion when buying...remember you'll get hit for the hidden $199 for etching, and DO NOT pay with any cash or money orders from your bank, take the financing, then pay it down with a regular check, when the payment card comes in. More

Had a surprisingly hassle-free experience Iggi was great and immediately saw I'd done my homework and wanted to get down to brass tax. One test drive, a conversation and a few texts later I h Iggi was great and immediately saw I'd done my homework and wanted to get down to brass tax. One test drive, a conversation and a few texts later I had a great deal on a lease for an Elantra. And when I came in to pick up the car Iggi had all the paperwork ready for me so I was out of there in a half hour. Overall great experience. Mike W More

Fantastic experience Went in just to shop sround because my credit was not the greatest and didn't think coming out with a new car would be possible. Iggi the sales rep di Went in just to shop sround because my credit was not the greatest and didn't think coming out with a new car would be possible. Iggi the sales rep did wonders to get me the fully loaded car while Eric worked wonders with getting me the best payment deals. I told him my budget and asked him to do his best. I got s great deal a fully loaded car exactly as I wanted it and within my budget. I feel great to be a car owner thanks to Eric and Iggy. More

Took advantage of My son took my 2014 Sonata car in for a tire repair that was covered by insurance and was taken advantage of when they up sold him a 15000.00 mile ser My son took my 2014 Sonata car in for a tire repair that was covered by insurance and was taken advantage of when they up sold him a 15000.00 mile service for over $1200!!!! Showed the bill to another dealer to find out how much the service should have been, They said hope you did not go to Paramus they up sell everyone that are not knowledgeable about cars. They said that he need a A/C flush for 232.17 a Nitrogen tire fill for 80.86 ( did not come with car to start free air was good enough) That is to name a few of the up sell. Called to complain spoke to the service manager about it and was very disappointed with her answer. Sorry we can't do anything!!! I was not looking for a full refund I was looking to be discounted the unnessary service that they said they performed If you are reading this I would strongly recommend to go to another Hyundai dealer. More

Excellent deal & smooth transaction This was a smooth transaction & a great value! First off I'd like to thank Rocco which started by taking down the necessary info & I explained to him This was a smooth transaction & a great value! First off I'd like to thank Rocco which started by taking down the necessary info & I explained to him exactly what type of car I was looking to lease.. Also delt with Eric which was very generous & patient with me. I'd like to thank Vinny for taking time to show us the car & answered all my questions. I cannot forget to mention Paula Colon for helping me thru the process till the end. Everyone I mentioned were very helpful & will definitely lease another car from them again. Will recommend friends & family to this dealer. Great Experience More

Great experience Vince was great he answered all my questions and helped me with everything I was looking for. If you are looking for that right person I recommend Vin Vince was great he answered all my questions and helped me with everything I was looking for. If you are looking for that right person I recommend Vince! More