Paramount Porsche Volvo VW

Bought a van, dealership could not find owners manual or extra keys, promised to mail, called many times...get told lies.."Its in the mail".. extra keys, promised to mail, called many times...get told lies.."Its in the mail".. More

I owned a 2009 CPO Mercedes Benz E350. The car was really nice with every option. But it really was not me. I was in a convertible prior to that and went to the sedan. Costly move on my part. Paramount gave nice with every option. But it really was not me. I was in a convertible prior to that and went to the sedan. Costly move on my part. Paramount gave me essentially auction plus pricing. I realize this is a Porsche dealership so unfortunately they are unlikely to resell the vehicle, although I am certain they will have an opportunity at one of their affiliated sites. I went into the dealership and was not attacked. It was an uneasy feeling, usually you are pounced on and then hounded relentlessly by the car salesman. You get ridiculous emails eg Columbia BMW, that ask 'when are you coming in for a test drive' etc etc I had no idea how to take this professional friendly approach! Very pleasant. You really have to go to the dealership to experience this. Now I certainly do not want to get anyone in trouble but they did not hard sell me on the add on garbage. I am sure they are probably supposed to get you to buy the carpet protection, the extended warranty, the paint protector, the dent wizard, the windshield dings, the xyz add on etc... I think the only potential add on which sounds reasonable is the key loss one because those keys are super expensive if you lose one. So I guess the jury is out on that extra for me, it could be worth it. The car was advertised as having Bluetooth and technically speaking it had Bluetooth capable, but needed a module. Caleb actually got one from another dealership that worked perfect. This shows a little bit of above and beyond. Usually dealerships play games or try to convince you your car was given a better trade value so you can buy the module with your great savings. Not Caleb. He simply said let me see what I can do. You have to feel good, no pressure, good follow through, honesty.... Hard to think this was a car dealer! Thanks Caleb! Also Andrew handled the paperwork at the end which was nice. More

Chris Crump at Paramount Volkswagen was very very helpful. Went over all the details of the CC we bought in depth, even though it was long after closing time. He was very accommodating. I HATE buying helpful. Went over all the details of the CC we bought in depth, even though it was long after closing time. He was very accommodating. I HATE buying a car but Chris, Andrew and Ron made this the most reasonable, friendly and fair experience I have ever had. I actually felt pleased when I left and that has never remotely happened to me before! Highly recommended! More

This was the third Volvo we have purchased from Paramount, Rick Church salesman. We have always had a very plesant experience and would highly recommend this dealership. Rick and all the people at Paramount, Rick Church salesman. We have always had a very plesant experience and would highly recommend this dealership. Rick and all the people at Paramount have always provided excellent service and gone above and beyond to assure we have had a pleasurable experience. If looking for a new or used vehicle I would highly recommend you visit Paramount. More

I went to Paramount to check-out a used 2008 Volvo i had seen online. When i got there the salesman had the vehicle washed and ready for a test drive. Salesman was very friendly and knowledgable about the seen online. When i got there the salesman had the vehicle washed and ready for a test drive. Salesman was very friendly and knowledgable about the car. I bought the car as-is; however the salesman has been very helpful post-transaction with any follow up questions I have had. Overall good experience and I would recommend the dealership to others. More

I was blown away by Ned Owens and Volvo team. I had a particular car in mind, Ned found it in South Carolina and had it on the lot in 24 hours. The closing took about an hour. It was remarkably efficie particular car in mind, Ned found it in South Carolina and had it on the lot in 24 hours. The closing took about an hour. It was remarkably efficient. Ned was incredibly informative and easy to work with. Everything happened as he said it would. No surprises. He was very attentive, and I was buying the least pricey Volvo product. He did not let that sway him. I would definitely recommend Ned to others and the Volvo team at Paramount, and I will buy from them again. More

I was promptly assisted by Ned when I entered the lot. Within 5 minutes we were taking a test drive in a 2012 VW Jetta TDI. He was very knowledgeable about the VW and answered all my questions. There wa Within 5 minutes we were taking a test drive in a 2012 VW Jetta TDI. He was very knowledgeable about the VW and answered all my questions. There was no sales pressure or gimmicks. Pricing was upfront and very competitive, which made the entire process smoother. The dealership was very well stocked on the day that I visited which is one of the reasons that prompted me to visit the Hickory store. While buying a car isn't always a "quick" process, I suppose I was in and out in my new TDI in 4 hours, give or take, including getting my traded vehicle taken care of, which I felt was excellent. This was my second purchase from Paramount and I couldn't be happier and love my new car, and since my car came with 3yr 36mo service I will be seeing them again in the near future. More

We had a great experience, everyone was very helpful, easiest car purchase we have ever made. Although you did not have the car we came to orginally see we were able to get the same car with a lot more easiest car purchase we have ever made. Although you did not have the car we came to orginally see we were able to get the same car with a lot more accesories. Thanks, Elaine Curtis More

Ned Owens and the team there at Paramount VW were great to work with. I was interested in purchasing a 2011 Jetta and they were able to answer all of my questions and provide me links to information regar to work with. I was interested in purchasing a 2011 Jetta and they were able to answer all of my questions and provide me links to information regarding the car. This was the first time I have ever purchased a car through the internet and was somewhat skeptical. The team answered all of my questions and were very honest with their opinions regarding any additional features that could be purchased with the car. After the car was delivered to me the team gave me a call to verify that I was satisfied with the vehicle and also followed up via email. This was a great dealership to work with. Highly recommend working with this dealership if you are looking to purchase a new car in the near future. More

The sales personnel were very knowledgeable, friendly and fair. They seemed very proud to be representing the Volvo brand. They spent the time finding the S80 I wanted by searching outside the territory. My fair. They seemed very proud to be representing the Volvo brand. They spent the time finding the S80 I wanted by searching outside the territory. My reasonable offer was excepted without the usual petty negotiating that normally takes place. Questions and concerns about the car and purchase price were handled in a very professional manner. I hope the service is as good as th sales experience. More