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Paramount Kia of Hickory - Service Center

Hickory, NC

4.3
50 Reviews

50 Reviews of Paramount Kia of Hickory - Service Center

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March 02, 2015

Out with the old in with the new When I took my Kia Sportage in to have it worked on and found out that it was going to cost more to fix it than it would be to trade it was scary. Pre More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston, Carlton Garris
Mar 03, 2015 -

Paramount Kia of Hickory responded

Smith, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Preston was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Dave Estes | destes@paramountauto.com

September 24, 2013

No complaints! Always satisfied when I bring my car in for service! Staff is always helpful and explain what needs to be done/ serviced on! Keep up the good work! More

by kmulcahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Sep 26, 2013 -

Paramount Kia of Hickory responded

Hello, Thank you very much for both your continued patronage and this outstanding review. I am delighted to hear that you have had such wonderful experiences with us and that you have found everyone to be so helpful! We strive to provide the absolute best service possible, and it's always a delight to hear when that value is reflected in our customers' experiences. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. We hope to see you again soon! Sincerely, Dave Estes Paramount Kia Hickory destes@paramountauto.com

February 25, 2013

I brought my 2012 Sorento in to Paramount a bit ahead of its scheduled maintenance. I did so because of what I perceived as a problem which was a noise coming from the console. On the day of my appointment More

by rbowman09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel and Preston
Feb 25, 2013 -

Paramount Kia of Hickory responded

Thank you for the excellent feedback! Customer input is an important part in helping make our service the best it can be. It is a point of pride that we do everything we can to support our customers during their time at our dealership. We strive to offer you, and the rest of our customers, the best customer service possible. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Our highly-qualified staff and technicians are committed to ensuring our customers receive the service and support the need and deserve. I’m glad our dedication to quality customer service and repairs was reflected in your visit with us. We really appreciate your business and are glad we could assist you. Joel and Preston exemplify our commitment to customer service and I’m glad they were able to help you with your service needs. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

February 21, 2013

When I called I got Marcus.He told me not to drive my car because the check engine light was blinking off and on. I was very please with the service that I got. The service was quick and I got my car back t More

by kate789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus and Preston in the service dept.
Feb 22, 2013 -

Paramount Kia of Hickory responded

Katherine, thanks for the great recommendation and review! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Our team is dedicated to ensuring that we give all of our customers a high quality experience when servicing their vehicles. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Our team is committed to supporting you in any way we can, and Marcus is a perfect example of that commitment. I'm glad that you enjoyed your time at our dealership and that we were able to assist you to the best of our ability. Please let us know if you have any questions or need anything else. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

January 25, 2013

we got our 2013 kia soul serviced on Monday, early appt. they were very nice very fast service. they went out of there way to make us happy. we use again. thanks. More

by beatleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
preston woods
Jan 25, 2013 -

Paramount Kia of Hickory responded

Thank you for taking the time to let us know how we're doing. Our team is dedicated to ensuring that we give all of our customers a high quality experience when servicing their vehicles. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. We really appreciate your business and are glad we could assist you. I'm glad that you enjoyed your time at Paramount Kia of Hickory and that we were able to assist you to the best of our ability. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

January 22, 2013

I was at the Paramount Kia of Hickory Saturday January the 19th 2013 I had a great experience there the associates very helpful and Preston was the key to the great service I had there. I recommend Param More

by marywoodie28625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Jan 22, 2013 -

Paramount Kia of Hickory responded

Mary, thanks for the great recommendation and review! Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Our team is dedicated to ensuring that we give all of our customers a high quality experience when servicing their vehicles. Preston exemplifies our commitment to quality service and I’m glad he is a part of our team. It’s great to hear that you enjoyed your time at Paramount Kia Hickory and that we were able to assist you to the best of our ability. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. To stay informed on exclusive deals and updates from the dealership, check out our Facebook page and Twitter feed. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

January 02, 2013

I gave the rating i did because the overall satisfaction of my first visit for oil change in my vehicle was excellent.The advisor that assisted me friendly and courteous and they were very prompt in etting More

by firefighter5920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Jan 03, 2013 -

Paramount Kia of Hickory responded

Thanks for the great recommendation and review of our service department! Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Our dedication to quality is reflected in our great service and quality repairs. I’m glad we were able to assist you with your service needs. Please don’t hesitate to let us know if you need additional help or have any questions. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

November 29, 2012

Dealing with your Service Writer Jason Stuebe is ALWAYS a pleasure. Having worked for a GM dealer and a Nissan dealer in the past, both as sales/finance and in service I know how dealers work and I honestly More

by familyoffaith3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stuebe
Nov 29, 2012 -

Paramount Kia of Hickory responded

Laura, thank you so much for your excellent review! It means a lot to us to hear that our dealership could have exceeded your expectations to this extent. We work hard to ensure that each of our guests is treated with the very best customer service, so it's wonderful that you have noticed this. On behalf of everyone on our team, thank you so much for your patronage! Please be sure to find us on Facebook and Twitter for the latest dealership updates and more. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

August 05, 2012

Came in for service on my Kia Optima left with new Came in for service on my Kia Optima left with new Sorento. My husband and I decided while we were waiting ,we would just take a look around to kill More

by Cindy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2012 -

Paramount Kia of Hickory responded

Cindy, thank you for sharing your experience with us. At Paramount Kia Hickory, we strive to provide our customers with the best service possible and it's wonderful that we have met our goal with you. We wish you all the best with your new Sorento and are confident it will serve you well for many years! Please let us know if there is anything else we can assist you with, and be sure to find us on Facebook and Twitter for service coupons and more. Regards, Dave Estes, Paramount Kia Hickory destes@paramountauto.com

December 15, 2011

The customer service I recieved was prompt and friendly.I was shown a car I was curious about and it turned out to be in my price range.And with the information on the Kia Soul,helped me decide it was the ri More

by mia28655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Auman, Jason Auman
Feb 06, 2012 -

Paramount Kia of Hickory responded

Thank you for taking the time to share your experience with us. We strive to provide our customers with the best service possible and we are pleased to hear that we achieved this with you. We are thrilled to hear that you are enjoying your new Kia Soul, it truly is a great car! Please come see us again, and also check out our Twitter and Facebook pages to become eligible for exclusive monthly specials. Regards, The Paramount Kia Team lyount@paramountauto.com

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