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50 Reviews of Paramount Kia of Hickory - Service Center
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August 10, 2018
Awesome dealership with a fabulous staff! My experience began in the service department. The receptionist met me at the car and greeted me with a smile and helped me immediately. She was able My experience began in the service department. The receptionist met me at the car and greeted me with a smile and helped me immediately. She was able to connect me with a salesman after I had received a phone call about possibly reducing the payments on my current vehicle. Kelsey was able to connect me with Michael. He was very honest about my situation. He did the necessary leg work and paper work to help me make sound financial decisions. Based on the information he provided, I traded for a Kia Optima. Michael was very knowledgeable about the vehicle and wasn't scared of my driving (and insisted that I must drive it even though I was confident that the "shoe" would fit perfectly)! He has followed up with me to make sure everything has been fine with the vehicle. Not only did I make a great trade, I made lots of friends! More
by teresa73
Employees Worked With
Kelsey Quinn, Michael Blackwood
June 15, 2018
Service Wouldn't have wanted to spend my Saturday morning anywhere else while having service done on my car.... everyone was very polite and courteous! They e Wouldn't have wanted to spend my Saturday morning anywhere else while having service done on my car.... everyone was very polite and courteous! They even offered us and made us a coffee....above and beyond More
by Puddinnhead
March 12, 2018
Horrible experience Just to let everyone know beware of Paramount Kia in Hickory. They have refused to come and pick my car up when it has a recall. I took my car to them Just to let everyone know beware of Paramount Kia in Hickory. They have refused to come and pick my car up when it has a recall. I took my car to them and had an appointment then they tell me they don't have the part for the recall after an hour. So I told them they would have to pick my car up they said they would. So today they didn't show up to get my car and said they wouldn't because I told them how I had been treated was horrible and that I would call channel 9.. I have always had a bad experience with them. Please share this cause everyone needs to know to stay clear of them. I was cursed by a salesman in 2013 when my car was there for another recall. I did speak my mind Friday because they say one thing and do another. I should have took action before is exactly what I told them. So basically if your ok with being mistreated this is the place to go. It is hard to put everything in detail but I wanted to warn everyone of paramount kia.. Once you mention channel 9 or getting advice from an attorney of your rights then they will still service your car but will not pick it up so basically they want me to miss more work due to them not having the part when an appointment had been made. The service department just told me they had no control over parts???? Aaron also refused to give me his last name or let me speak to a manager. They also don't want to be put on speaker phone or have the phone call listened to by someone else. David seemed to want to help until I brought up channel 9 or taking action. About my treatment then he was told by upper management not to pick my car up... So I guess my time doesn't matter More
by Melody Canipe
Employees Worked With
Aaron Bisesti, David Walling
January 26, 2018
Service Department I want to let you know my service department experience the last two times I have been in have been exceptional. Aaron Bisesti has been my service adv I want to let you know my service department experience the last two times I have been in have been exceptional. Aaron Bisesti has been my service advisor both of those times and he is outstanding. He is cordial, and makes every effort to take care of you while you are there and tries to make your experience as pleasant as possible. He explains everything you need to know the way you can understand it. The work I needed completed was under warranty. More
by tomforegolf
Employees Worked With
Aaron Bisesti
December 31, 2017
Unexpected purchase I came to have my car serviced but drove home in a new car. Thanks so much to Aaron in Service and Randy in Sales for making it all happen. My purchas I came to have my car serviced but drove home in a new car. Thanks so much to Aaron in Service and Randy in Sales for making it all happen. My purchase was unexpected but I’m very happy with the outcome. This is my second purchase from Paramount Kia. Great experience both times. Thanks again. Ellen Stroud More
by estroud
December 26, 2017
Much better They were not being too responsive but they have now fixed the issue. The paint was coming off my moms 2014 Kia Soul but they fixed it now. They were not being too responsive but they have now fixed the issue. The paint was coming off my moms 2014 Kia Soul but they fixed it now. More
by Cskirby72
Employees Worked With
Daryl Horton, Teudi Flores, David Walling
October 06, 2017
2017 Kia Soul I had not planned on making a purchase today, however, through the great experience at Hickory Kia I decided to purchase today. Thank you for your ex I had not planned on making a purchase today, however, through the great experience at Hickory Kia I decided to purchase today. Thank you for your excellent service! More
by Mary Amy Lynn Cooper
Employees Worked With
Andy Harris, Chris Gallegos
August 08, 2017
Randy is the man! I originally came in for service on my 2013 optima and ended up leaving with a 2017 sportage! Randy was so helpful! He listened to what I wanted and h I originally came in for service on my 2013 optima and ended up leaving with a 2017 sportage! Randy was so helpful! He listened to what I wanted and he didn't try to pressure me in to buying anything, like most salesmen do! This is my first brand new car purchase and Randy and Teudi made it a great one! More
by Alissa15
Employees Worked With
Other Employees :
Teudi Flores, Preston Woods, Alan Schonoover
August 04, 2016
Great experience Tim Whitener was very helpful and patience he was able to find what I was looking for in a vehicle would recommend kia to anyone Tim Whitener was very helpful and patience he was able to find what I was looking for in a vehicle would recommend kia to anyone More
by kath123
Employees Worked With
July 06, 2015
Very friendly, knowledgeable staff. Staff were very courteous and efficient. They kept me informed on what was happening. My visit was not very long. The last time I purchased a vehicle Staff were very courteous and efficient. They kept me informed on what was happening. My visit was not very long. The last time I purchased a vehicle at another dealership, it took all day. Here I was in and out within a couple of hours(this included my indecisiveness) Staff were very helpful. More
by Lena
Employees Worked With
Chris Williams, Dustin Estes and his dad. Mr. Flores(I think that was his name)
