Paramount Kia of Hickory

We went to the dealership to look at a few cars until we found the perfect car we wanted to buy, numbers were written up for THE CAR we wanted and was told we were going to recieve, we left while waiting fo found the perfect car we wanted to buy, numbers were written up for THE CAR we wanted and was told we were going to recieve, we left while waiting for a approval and soon after got a phone call saing we were approved for the loan with 1000 down we were excited to go get the car we had agreed on and to go pick it up! upon arriving at the dealership we were told THEY changed the car WE PICKED OUT to another compartive car that had alot less features and one that we hadn't even seen or agreed upon. which was a huge shock and dissappointment, what was a even bigger shock was the manager coming at us yelling and throwing a tamtrum in the middle of the store embarrassing us and himself! telling us it is the same car which it most defintely not! not the same features different colors and stripped all down. the manager couldn't see the difference between a nice greenish, all the bells and whistles car to a plain stripped down black one? then repeatly said well buy this one I don't care what one you buy this one will just cost you 100 dollars a more a month, buy what ever one you want but this one will be more, we don't care was repeated over at least 5 times, we I think he should care, not throwing his hands up in the air and repeating buy this one or that one I don't care..like dealing with a 2 year old. very dissapointed! will let anyone who asks about where we bought it to not go there unless they like agreeing on a car and management switching it and then yelling at you about it in front of a crowd!We should have been told on the phone that we were approved for a different car than the one AGREED on! our saleman phil was nice and you could see he felt bad and was probably embrassed as well of the manager! More

It was a very pleasent shopping experience, everyone was great throughout the whole process. Everyone made us feel welcome and we really liked that. I would reccommend Paramount KIA to everyone. great throughout the whole process. Everyone made us feel welcome and we really liked that. I would reccommend Paramount KIA to everyone. More

We were treated with the upmost respect & made to feel very comfortable. No pressure to purchase a car.Jim was very nice. We would reccomend him & Paramount Kia to everybody. feel very comfortable. No pressure to purchase a car.Jim was very nice. We would reccomend him & Paramount Kia to everybody. More

Salesperson (Patrick) was great to deal with. The car detailing after the sale could have been better, but it was a pleasant experience. This is the thrid vehilcle we have bought from this particular dea detailing after the sale could have been better, but it was a pleasant experience. This is the thrid vehilcle we have bought from this particular dealer More

Jarrod was extremely helpful with our purchase of the 2005 Ford Freestyle. The price was higher than we wanted to pay for the car initially, but through negotiation, we were able to find a number that w 2005 Ford Freestyle. The price was higher than we wanted to pay for the car initially, but through negotiation, we were able to find a number that worked for all of us. More

Saw a Titanium 2012 Forte Koup (manual trans) on the lot Sat night after they were closed & sent email on Sun. Spoke w/Jim Moir about it numerous times on Mon morning. We drove over 60 miles to BUY, only Sat night after they were closed & sent email on Sun. Spoke w/Jim Moir about it numerous times on Mon morning. We drove over 60 miles to BUY, only to be told that the car had actually been sold to another dealer's "customer" on Sat. afternoon. This car was STILL on the SALES LOT!!!! I called that particular Columbia SC Kia dealer to confirm. IRONICALLY, 4 days later - that SAME Forte Koup is listed on the Galeana Kia's website - SAME VIN NUMBER!!!! More