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Paramount Kia of Asheville - Service Center

Asheville, NC

4.3
82 Reviews

82 Reviews of Paramount Kia of Asheville - Service Center

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December 24, 2024

They go above and beyond to service their customers, I never have to worry about being satis More

by Larry Goetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Lance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
November 26, 2024

Great service Alexa she is kind and friendly and very helpful, My first time here it's very good experience, Thank you 😊 🙏 More

by Manthana.mew838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Paramount Kia of Asheville responded

Thank you for your business and this review. We're happy to hear that Alexa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2024

Mike Cole and Norman are pretty awesome. Mike sold me my car last year and when I came in today I asked him to show me a K4. I told him my brother was 6ft tall so he went and grabbed Norman More

by Ambie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Paramount Kia of Asheville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Paramount Kia of Asheville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 21, 2024

Shana Davis called me to discuss my experience at Kia after a recent service I had. I do not know Shana, and was not expecting this phone call. She actually called at perfect timing one evening. I was ab More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Paramount Kia of Asheville responded

Thank you so much for this feedback, Jeanette. It's great to hear that Shana was able to help and turn things around for you. Please don't hesitate to reach out if you need any further assistance. We value your business and hope to see you again!

November 12, 2024

Norman was great. I was browsing vehicles waiting for mine being serviced. He approached and was willing to take a risk with me even though I said I might not end up b More

by vza27976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Paramount Kia of Asheville responded

Thank you for your very kind review. Norman and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

October 24, 2024

Great atmosphere and Alexa is so friendly! Really knows her stuff! Would recommend to anyone! More

by taylor.whortan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Paramount Kia of Asheville responded

Taylor, Thank you for the kind words for our service department! We look forward to sharing your compliments with Alexa and our team and don't hesitate to let us know if we can be of further assistance.

October 22, 2024

Kaliegh is the best! ! Go see her she’s super nice and comforting! Love her More

by andreyaprieur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaliegh Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Paramount Kia of Asheville responded

Thank you for your kind review for Kaliegh. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

October 22, 2024

Norm has been with KIA for a long time, and sold us our first car. He was friendly, reliable and trustworthy. It’s nice to know that he’s still at Paramount KIA, which says in today’s employment environme More

by kathyandterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 22, 2024 -

Paramount Kia of Asheville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Norman met your expectations. Thank you again for choosing Paramount Kia of Asheville. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2024

Norm is responsive to costumer’s needs. Great guy! We’d buy from Norm again More

by terrybwick
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 22, 2024 -

Paramount Kia of Asheville responded

Thank you, Terry, for the kind words for Norman and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2024

I have been with paramount kia of Asheville for almost eight years the Norman and staff give Excellent Service More

by Dealer rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessika Stewart
Oct 21, 2024 -

Paramount Kia of Asheville responded

Thank you for your very kind review. Norman and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

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