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Paramount Ford

Valdese, NC

4.9
2,279 Reviews
Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.
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101 Malcolm Blvd.

Valdese, NC

28671

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Showing 2,279 reviews

December 06, 2021

I am very pleased with Kasey at Paramount Ford. He knows how to work with customers by getting to know what they want in a car and what budget they can afford. He was not a salesman to push you into a vehic More

by darlinemartinez.1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Nelson
Dec 06, 2021 -

Paramount Ford responded

Thank you! We appreciate your business, Darline. and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Ford.

December 05, 2021

Bought a new truck from Paramount Ford in the Spring and recently bought a clean used car from them for our daughter. Both times were through sales rep Taylar. No pressure and very helpful. When we told More

by Ted M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylar Hataway
Dec 06, 2021 -

Paramount Ford responded

Ted, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations when assisting you with a new vehicle for your daughter. Thank you again for choosing Paramount Ford, Taylar and our team look forward to having you as one of our valued customers for many more years to come!

November 28, 2021

i appreciated the personal attention and all the help from Brent and Russell. They are both very polite and respectful. I think they gave me the best deal they could with my trade toward my new Mustang. More

by jawdraw1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Paramount Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Brent and Russell. Congratulations on your new Mustang! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Nov 30, 2021 -

jawdraw1940 responded

Thanks.

November 13, 2021

Excellent Customer Service , Mark Robinson is bar none one of the best managers I've had the pleasure to work with when purchasing a new vehicle. I considered Acura, Lexus and Toyota for my wife but the H More

by Matthew Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Robinson
Nov 14, 2021 -

Paramount Ford responded

Matthew, Here at Paramount Ford, customer satisfaction is our #1 priority. Mark and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 13, 2021

From a phone call to purchase in just a matter of a few hours. Great people to deal with, we initially spoke with Russell Childers and he got us in contact with Mark Robinson and Michael in finance and we More

by Matthew Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Robinson
Nov 14, 2021 -

Paramount Ford responded

Matthew, We are very happy to hear Cole and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit Congratulations on your new 2022 Hyundai Sonata N Line!

November 10, 2021

After several emails with Glenn their dealership would NOT honor their OWN MSRP. After creating a deal on their OWN website, their price went UP $2000 more dollars. They called it market adjustment. I cal More

by BLURAYKING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Paramount Ford responded

Thank you for the reply. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 28, 2021 -

BLURAYKING responded

2 weeks later on this doesn't cut it to a customer that put in time and effort just to get last minute "Mark Up" on a new vehicle. Paramount dealers are tied together and hard to shop at any of them if they give "Market Adjustment" to every new vehicle because they are limited due to chip shortage. Very said.

November 09, 2021

Best sales person ever experienced. Taylar hataway rocks. Love my Hyundai and recommend Paramount already More

by sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylar Hataway
Nov 09, 2021 -

Paramount Ford responded

Sharon, Thank you for taking the time to share your thoughts on working with Taylar and our team. We're glad to hear we delivered such a great experience!

November 09, 2021

paramount ford is so easy to work with.. buying my car went as smooth as silk.. CJ was great More

by stanggurl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(Cj) Christopher Arrowood
Nov 10, 2021 -

Paramount Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!

November 08, 2021

I had a wonderful experience and Kasey made the whole transaction go smoothly. It was a comfortable and respectful environment. More

by Tera Bridges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Nelson, Brandon Leger
Nov 08, 2021 -

Paramount Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2021

Friendly staff. I feel like I was treated fairly and I have good feeling about future meetings or service issues. More

by crusher66dp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylar Hataway, John Coleman, Anthony Travis
Nov 06, 2021 -

Paramount Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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