239 Reviews of Paragon Honda - Service Center
Only after Alex gross was involved did I have a good experience. Before that My service advisor alvia Richards was impossible to get in touch with and did not return phone calls. When Alex became invo experience. Before that My service advisor alvia Richards was impossible to get in touch with and did not return phone calls. When Alex became involved then things ran the right way. More
The staff are very friendly and professional. My family and I always have a wonderful experience at Paragon Honda. Thank you Francisco Collado for helping us get our dream car. and I always have a wonderful experience at Paragon Honda. Thank you Francisco Collado for helping us get our dream car. More
Couple of weeks overdue on this rating. A follow-up from my purchase which was Amazing! I reached out to Brian at Paragon by email with some questions about a month after my purchase. He had Salome respond my purchase which was Amazing! I reached out to Brian at Paragon by email with some questions about a month after my purchase. He had Salome respond to me very quickly with all of the answers to my questions. Excellent customer focus, so glad I bought my Civic at Paragon! More
Anthony Petito is amazing. He treated my car as if was his. He is honest and fair. He provides world class service. We spoke as early as 6:30am to accommodate my schedule. He also took my calls on his day his. He is honest and fair. He provides world class service. We spoke as early as 6:30am to accommodate my schedule. He also took my calls on his days off. You will never find anybody like Anthony. I am proud to call him a friend. He did far more than make sure my car was repaired. You will not find anybody like Anthony at any other dealership. He is world class. More
Took my car today and receive excellent service, didn’t even had to wait .. was greeted and treated with professionals. Thank you paragon Honda for reaching out and fixing the issue at hand ✋ even had to wait .. was greeted and treated with professionals. Thank you paragon Honda for reaching out and fixing the issue at hand ✋ More
I bought a 2020 Honda Civic sport hatchback. About 1 month after buying, it started making a slight noise when stepping on brakes at around 10mph. I told them I would take them in the car to let them kn month after buying, it started making a slight noise when stepping on brakes at around 10mph. I told them I would take them in the car to let them know when the sound is happening, but they said no. (I understand that because of Covid)I took it in 2 different times for them to tell me The first time it was a keychain and the second time that the inspection was done and nothing was found. I have been driving cars for many years. I wish someone would just tell me what the sound is. Also I thought oil change was free. More
Be aware with Paragon Honda Service, they don’t really cared about their work. I went to this place to install Alarm bugler and they install remote key instead Alarm bugler. I spend whole day waiting for cared about their work. I went to this place to install Alarm bugler and they install remote key instead Alarm bugler. I spend whole day waiting for their mistake and I don’t really want and I will never use it. I don’t think they will install the Alarm I paid for and they did not mention it. This dealership is not responsive, very hard get feed back from them. More

Tupac was very welcoming, informative and willing to assist in any way possible to help close the deal. Offered different payment options to choose from. assist in any way possible to help close the deal. Offered different payment options to choose from. More
My Experience at first started off very Rocky. I had an ongoing issue with my 2020 CR-V, I’m not going to get in full detail because I’ll have to write about 10 paragraphs. Frustration started to build and ongoing issue with my 2020 CR-V, I’m not going to get in full detail because I’ll have to write about 10 paragraphs. Frustration started to build and I was about to snap but once Mr Anthony Petito got involved, everything changed. He said to trust him but at first it was hard because of negative experience at paragon but he proved me wrong. He took care of me and my problem is finally resolved. More
I happened to give a negative review to the service department for terrible overall service with me and my vehicle. I’m retracting my prior comments made because much was rectified in response to my ne department for terrible overall service with me and my vehicle. I’m retracting my prior comments made because much was rectified in response to my negative comments. The repair was completed within 24 hours after I brought the car in, but the department should not overbook on appointments. No one should be biting off more than they could chew. I also came to the understanding that because of the Covid 19 situation, the service department is very understaffed. I just want others to know that because of this, make certain that there’s a guarantee on when the car will be ready, and if it’s not ready in the time quoted, be prepared. The Lyft rides to and from Paragon were great. Highly recommended. I will give Paragon Honda’s service department one more chance at redemption as a client to service my vehicle to see if the department makes good on their word. I’m only recommending “yes” to the service department because I’m giving them another chance. Thank you Mike DiFrancisca for taking care of me. More