Paragon Honda - Service Center

They lost a customer today. I’ve been coming here for many years willing to spend thousands on my cars. Today after major surgery I came to have an inspection done. They outright refused me. Didn’t look many years willing to spend thousands on my cars. Today after major surgery I came to have an inspection done. They outright refused me. Didn’t look up the car history to see loyalty or try to make a new appointment for me. They accepted cars that were towed in, so I know they could have accepted my inspection. Good bye for ever. Plates CVV1377. More

Alex T was very helpful. He was not afraid in getting his hands dirty. Professional hands dirty. Professional More

I purchased a car from Patagon Acura yesterday. My salesman Eudes was awesome.I was pleased to be able to drive my purchase home the same day. salesman Eudes was awesome.I was pleased to be able to drive my purchase home the same day. More

Paragon Honda is an outstanding dealership for both service and sales. For the past nine years I have been a customer and all my interactions have been both professional and positive. Anthony Petito, t service and sales. For the past nine years I have been a customer and all my interactions have been both professional and positive. Anthony Petito, the service manager, ensures that all needs and concerns are addressed with courtesy and efficiency. The entire process is seamless and everyone is kind and knowledgeable. Anthony sets a high standard for the service department. More

Avoid service at this dealership! It's been less than 2 years on a lease, and I've had two bad experiences with the service department. The first at 6mo service, I never received a call that my car was rea years on a lease, and I've had two bad experiences with the service department. The first at 6mo service, I never received a call that my car was ready to be picked up -- I had to call them close to the end of the day and was told "oh, yeah, your car is ready". Second, they botched a fuel pump recall, and broke the fuel tank. I was traveling when the engine light went on, so i brought the car to another dealership. The communication with Paragon was awful. It took 2.5 hours to get a call back from Paragon approving the new dealership to fix Paragon's work. Alex said "oh yeah, this happens a lot" -- botched recalls shouldn't be common. Communication delays later in day resulted in the new part order being put in too late for next day delivery adding a day to the repair. Alex tried to work out a plan to move the car back to Paragon and get me a loaner car. I ended up getting rental, and letting the other dealership do the work. If I can avoid going back to Paragon in the future, I will. More

He is an excellent sales person, I got everything clear with the new car deal, answered all my questions, great person.thanks you very much with the new car deal, answered all my questions, great person.thanks you very much More

Professional and super helpful! To be honest I have been unhappy with my Odyssey lease because the car has been giving me too many problems but at least Genesis is giving great customer service. unhappy with my Odyssey lease because the car has been giving me too many problems but at least Genesis is giving great customer service. More

Exceptional experience!Miguel Sanchez our car salesman Exceptional experience! Miguel Sanchez our car salesman listened to our needs and concerns. He was able to accommodate our MUST have features. He did Exceptional experience! Miguel Sanchez our car salesman listened to our needs and concerns. He was able to accommodate our MUST have features. He did not make us feel rushed nor was he aggressive to make a sale. In fact he was helpful, knowledgeable and very patient. By far the best car shopping experience. Thank you Miguel for making this easy More

He was very helpful. I came in for an oil change on my 2019 and left with a 2021. I’m very excited. Thank you. 2019 and left with a 2021. I’m very excited. Thank you. More

Great sale person I definitely recommend her she got us the best deals on my son honday cv thank you clara for the great deal the best deals on my son honday cv thank you clara for the great deal More