Paragon Honda - Service Center

This the 3rd Honda CRV that I bought from you and every single time I have problems with the additional insurance that I bought from Honda financial. This car I bought 2years ago I purchased additional 3 i single time I have problems with the additional insurance that I bought from Honda financial. This car I bought 2years ago I purchased additional 3 insurances for the amount of $5500 and Honda maintenance doesn’t change a damaged tire or change a filter telling me that is not covered by the insurance. I bought brand new car and is under the warranty and with 3aditional insurance is still not covered. My experience with Honda Paragon maintenance and financial is not great, I see as a form of abuse. I prefer to sell back the insurance to Honda and to get an outside company. Honda Paragon let me down. Thank you Augustin Mateescu matees@msn.com 347-251-6433 More

Excellence service ! Very professional and outstanding attitude. Best decision I have ever made in regard to my car choices & dealer. Thank you ! Very professional and outstanding attitude. Best decision I have ever made in regard to my car choices & dealer. Thank you ! More

extremely poor customer relationship. too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationsh too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationship. i will never recommend any other person.extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship More

Andres Paulino have been always very helpful, supportive and accommodating. I am very happy to have such a trusted professional @ the Paragon Honda dealership like Andres. and accommodating. I am very happy to have such a trusted professional @ the Paragon Honda dealership like Andres. More

Avoid them if you can. I decided to give this place a second chance, boy was that a mistake. Went here to get my Car's AC repaired under Honda's extended condenser warranty I decided to give this place a second chance, boy was that a mistake. Went here to get my Car's AC repaired under Honda's extended condenser warranty. Initial diagnostic fee was ~$175, was told since they can't find the leak they can't repair it under warranty, and if I wanted to see if my Honda Car might cover it I would have to pay $675 for A/C recharge and dye which wouldn't be refunded. I went to another dealership for a second a opinion, and that place repaired it under warranty. More

Convenient, next-day service appointment was easy to schedule. Waiting Area was clean and comfortable. schedule. Waiting Area was clean and comfortable. More

I got there at 5:35 for a 6pm oil change appointment. That turned into a 4 1/2 hour ordeal. No one checked me in for 45 minutes. Then it took 3 hours to be seen. I asked them to look into my TPMS warning That turned into a 4 1/2 hour ordeal. No one checked me in for 45 minutes. Then it took 3 hours to be seen. I asked them to look into my TPMS warning. They said I had a mail in the tire. They put in a plug instead of changing the tire. My TPMS light has been on for 5 weeks because they didn’t fix the leak! I went to another dealership to fix it only to be told they can’t honor the tire warranty & to go back to my home dealership. Now I’m waiting for someone to call me to get a loaner so I can get the tire changed. I got the car in July! This service is horrible More

Service department is the worst what am I paying extra money for to have the worst service ever I'm be told just to check 1 tires I'm going to wait 2 to 3 hours and I'm with my new born child money for to have the worst service ever I'm be told just to check 1 tires I'm going to wait 2 to 3 hours and I'm with my new born child More