Back

Paragon Honda - Service Center

Queens, NY

4.2
239 Reviews

239 Reviews of Paragon Honda - Service Center

Sort by
October 26, 2018

Great service Service at paragon honda is amazing never cease to amaze me.they are open 24 hours and they pick up and drop off your car what more do you want. More

by Mswylie34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Paragon Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Paragon Honda's Service Department. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 25, 2018

grear service when in without appointment for an oil change and i got out of there in about 25 minutes including a full check up of the vehicle, thanks alex taveras More

by MIGUELOSO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Paragon Honda responded

Miguel, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 25, 2018

Outstanding service and staff! I've been coming to this service center for almost 3 years. I have a modified handicapped vehicle and the customer service is always great and staff i More

by Tgeigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Paragon Honda responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 02, 2018

Overcharged, and Didn't fix Issue. Avoid if you can. Brought car to diagnosis P0171. Was told needed a valve adjustment. Then told valve cover gaskets were leaking. Was charged 4 hours More

by Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
joe
Oct 10, 2018 -

Paragon Honda responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

Oct 11, 2018 -

Khan responded

Sent you an email. What further info do you want to know

September 03, 2018

Professional environment I came to paragon to see what vehicle I qualify for. I was accustom to buying used vehicles! I dealt with the sales professional Corey Hospedales! He More

by Jdiaz2342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hospedales
Sep 04, 2018 -

Paragon Honda responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Corey was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 06, 2018

I need a explanation Please never ever go to this place. This morning I brought my car to the service shop on 31th ave. at 7 am, and they start check my car at 9am and by More

by batt1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
alexander tavares
Jul 10, 2018 -

Paragon Honda responded

I truly am sorry to hear this feedback. Our goal here at Paragon Honda is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

May 30, 2018

Their after sales service is terrible Quarter of an hour spent on the phone, bounced around the phone 5 times, no cohesiveness within the organization. Passing on responsibility to the nex More

by hondasucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa
May 27, 2018

Great Everybody was so nice. They did their best to give me & my father the best deals and helped me out ALOT to get my first car. More

by Geeje96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Md. S. Majumder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Paragon Honda responded

It is great to know that we were able to provide you and your father with a pleasant time purchasing your new cars. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

May 01, 2017

$800+ Estimate for a 2015 Civic with Less than 30K miles I don't normally post reviews of any kind (negative or positive), but my experience today didn't feel right and if I can help someone avoid making a b More

by HondaKev
Customer Service
Recommend Dealer
No
Employees Worked With
Donna, Service Center Manager: Mike
May 08, 2017 -

Paragon Honda responded

Kev, I'm so sorry that you had such a difficult time with our service department. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 27, 2017

Ripped Off from the dealership DidI went to get my 2013 Honda Civic repair and whined up getting a 2016 one costing me twice as much. Mortgage, water, 3 months behind, mother in col More

by Eatly1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Savier Espinal
Feb 02, 2017 -

Paragon Honda responded

I apologize for the issues you have encountered. We value your business and want to keep the communication open. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com. Thank you.

...
12
...