Back

Paragon Honda - Service Center

Queens, NY

4.4
248 Reviews

248 Reviews of Paragon Honda - Service Center

Sort by
August 11, 2025

Wow, just wow! My car is absolutely a masterpiece it was everything I wanted envisioned and more! The experience was amazing from start to finish, and the final pro More

by YORLENIS0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel “Honda Gabe” Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Paragon Honda responded

Thank you! I'm glad to hear that your new car exceeded your expectations and that your experience with Paragon Honda was amazing from start to finish. I appreciate your kind words about Gabriel and am so pleased that he could assist you in creating such a special moment for you and your family. We hope you enjoy your stunning new car for many years to come! Please come back and see us again soon! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

August 11, 2025

Had a great experience buying a car at paragon Honda with Tupac’s assistance. Answered all my questions, very helpful, nice personality. More

by aydzpz8
Recommend Dealer
Yes
Employees Worked With
Tupac Joel Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Paragon Honda responded

Thank you for your review! I am happy you had a great experience buying a car at Paragon Honda with Tupac's assistance. It's great to know he was able to answer your questions and provide you with helpful service. We appreciate your feedback and hope to see you again soon. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

August 11, 2025

I am pleased with the progress its took awhile for paperwork but I happy everything worked out to my satisfaction. My salesman is amazing. Thanks so much More

by Lizmartinez61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naz Razu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alanzo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Paragon Honda responded

Thank you, we truly appreciate your kind words, Liz! I'm delighted to hear that you are pleased with the outcome and that your salesman provided you with an amazing experience. Here at Paragon Honda, we strive to ensure everything runs smoothly, and we're glad it worked out to your satisfaction. We look forward to seeing you again soon! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 22, 2025

WE REALLY HAD A SMOOTH AND FAST TRANSACTION. and we get a good deal with the insurance with the help of our agent CHARLES. HE IS HIGHLY RECOMMENDED for your CAR SEARCH🙏 More

by mariateresafabillar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles TheCarChief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHARLES
Jul 22, 2025 -

Paragon Honda responded

Thank you for your great review, Maria Teresa! I am delighted to hear that you had a smooth and fast transaction at Paragon Honda. It's wonderful to know that Charles was able to assist you with your car search and insurance deal. We appreciate your recommendation and look forward to welcoming you back in the future! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 13, 2025

John Santiago took time to helped me and explained to me everything about the Pilot, he went above and beyond to make sure I was happy with the car and payments. He was transparent, he listened to what I wa More

by Keesteva4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Paragon Honda responded

Thank you for your wonderful review! I'm thrilled to hear that John provided you with such exceptional service while helping you with the Honda Pilot. At Paragon Honda, we strive to ensure our customers’ satisfaction, and it’s great to know that John went above and beyond for you. We appreciate your kind words and look forward to assisting you again in the future! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 12, 2025

luis been helping me for years now i’m super grateful and excited for his help and services at parton honda would recommend him and paragon to anyone who loves Honda vehicles. More

by liznetteruiz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Quero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Paragon Honda responded

Thank you, Liznette! I truly appreciate your kind words about your experience with us at Paragon Honda. It's wonderful to hear that Luis has been able to assist you over the years, and your recommendation means a lot to us. We look forward to continuing to provide you with great service in the future! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

June 20, 2025

Good customer service and tried to help with what he could for the customer with vehicle More

by Velascomarkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel “Honda Gabe” Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Paragon Honda responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced good customer service at Paragon Honda. Our team is dedicated to helping our customers with all their vehicle needs, and it's great to know we were able to assist you. We look forward to seeing you again soon! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

May 29, 2025

jonathan helped me through the entire process from the beginning all the way to purchase. He didn’t pressure me. He made the entire process so easy and smooth. I will be recommending him to all of my frie More

by rabbiyhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Archipolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Paragon Honda responded

Thank you for your wonderful review! I'm thrilled to hear that Jonathan provided you with a smooth and pressure-free experience at Paragon Honda. Your recommendation means a lot to us, and I look forward to welcoming your friends and family in the future. If you need anything else, feel free to reach out. Enjoy your new vehicle! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 23, 2025

Me and my family and some friends I recommend buying Honda from paragon. But the worst thing is the service center I found. It’s always takes a super long time to do any services including just a maint More

by cheetah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Petito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Paragon Honda responded

Thank you for sharing your experience with us. I appreciate your recommendation of Paragon Honda for purchasing vehicles. However, I understand your concerns regarding the service center and the extended wait times you encountered. We strive to provide efficient service, and your feedback is valuable in helping us improve. We value your input and hope to serve you better in the future. Ana Quintero Client Relations Manager aquintero@paragonhonda.com

March 09, 2025

Mr. Chancy displayed excellent customer service skills. My whole experience at Honda this time around has been very stressful for me. Mr. Chancy has went above and beyond to help my situation. At first I w More

by Staypth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeyson Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Paragon Honda responded

Thank you for taking the time to share your detailed feedback about your recent experience at our dealership. We’re thrilled to hear that Mr. Chancy’s exceptional customer service and dedication positively impacted what was clearly a challenging process for you. We take great pride in his commitment to going above and beyond, and we’ll be sure to pass along your kind words to him—he’ll be delighted to know his efforts left you content with your new vehicle! That said, we sincerely apologize for the stress you encountered and for any discrepancies between the initial financial terms discussed and the final numbers. While we’re glad Mr. Chancy was able to offer incentives to help bridge the gap, we understand how frustrating this must have been after such a lengthy two-day ordeal. Your experience matters to us, and we’re reviewing your feedback internally to ensure we can deliver on our promises more consistently moving forward. We truly value your candor and your business, and our team will contact you this morning to gain deeper insights into your concerns. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

1
...