Paragon Honda

Worst service center I've ever dealt with, I own a Honda Accord and brought it in for service. The manager Mr. Patito is very incompetent and thinks his ego can fix almost any mistakes his crew makes. They Accord and brought it in for service. The manager Mr. Patito is very incompetent and thinks his ego can fix almost any mistakes his crew makes. They tried to do extra work when the vehicle did not need it, and when the vehicle was returned to me it was dirty and it has grease stains in the interior. The customer service is lacking and the service reps are rude and condescending. Would never purchase a car form theses morons and will not use the service center again. THEY ARE A RIP-OFF ***BUYER BEWARE*** More

DO NOT USE THIS DEALER...THEY ARE A BUNCH OF CROOKS...THEY MAKE YOU WAIT FOR HOURS WHILE THEY TALK TO THEIR MANAGERS..THEY COME BACK WITH DIFFERENT PRICES AND THEY THINK THE CONSUMERS ARE STUPID CROOKS...THEY MAKE YOU WAIT FOR HOURS WHILE THEY TALK TO THEIR MANAGERS..THEY COME BACK WITH DIFFERENT PRICES AND THEY THINK THE CONSUMERS ARE STUPID...FINALLY AFTER ALOT OF NEGOTIATION THEY TOLD ME THAT MY CAR WAS READY AND IF I WANTED THEY HAD THE VIN NUMBER..TO MY SURPRISE WHERN I CAME WITH THE MONEY THEY DID NOT HAVE MY CAR WHICH THEY SAID THEY JUST SOLD THAT MORNING..BAIT AND SWITCH TACTICS..MIKE FERMIN WAS CONDESCENDING...AND WHATEVER HE SAID WAS UNTRUTHFUL...DO NOT BUY AT THIS DEALERSHIP..DO NOT WALK IN YOU WILL REGRET IT More

PARAGON IS THE WORST DEALERSHIP THAT I HAVE DEALT WITH IN A LONG TIME..THEY ARE CHEATS AND CROOKS..TWO OF US CAME TO BUY CARS..WE HAD TO COME BACK THREE TIMES..THE SECOND TIME WE HAD AN APPOINTMENT WHICH THE A LONG TIME..THEY ARE CHEATS AND CROOKS..TWO OF US CAME TO BUY CARS..WE HAD TO COME BACK THREE TIMES..THE SECOND TIME WE HAD AN APPOINTMENT WHICH THEY CONFIRMED TWICE BY PHONE..BY CONFIRMING WE WOULD HAVE THE DEMOS READY FOR US TO TRY OUT/..WE WAITED TWO HOURS BEFORE THEY FINALLY BROUGHT THE CARS,,THEY WERE NOT READY AS PROMISED,,WE HAGGLED FOR ANOTHER HOUR AND A HALF AND FINALLY SETTLED ON A PRICE..WE ORDERED BOTH VEHICLES./ WE WERE TOLD THE COLORS WERE IN AND WE COULD DO THE PAPERWORK ON FRIDAY(WE WERE THERE ON THURS)..WE WERE CALLED FRIDAY MORNING TO SAY OUR VEHICLES WERE READY..I CALLED BACK TO SAY THAT IT WOULD BE MORE CONVENIENT TO COME A DAY LATER..ABOUT 12 MIKE CALLED PLEADING WITH US TO COME FRIDAY CAUSE IT WAS THE END OF THE MONTH AND HE NEEDED HIS QUOTA..WE THOUGHT WE WOULD DO HIM THE FAVOR AND COME..LO AND BEHOLD WHEN WE ARRIVED(WHICH WAS NOT CONVENIENT FOR US) HE DID NOT HAVE OUR VEHICHLES IN THE COLOR WE WANTED..HE STATED THAT HE HAD JUST SOLD THEM AND TRIED TO SELL US DIFFERENT COLORS THAT WE DID NOT WANT,,THIS WAS BAIT AND SWITCH..THE WHOLE EXPERIENCE WAS AWFUL AND WE LEFT..THEY ARE ALL CHEATS AND LIARS AND I WOULD AVOID THIS DEALERSHIP LIKE THE PLAGUE...I WILL TRY TO REPORT THEM TO HONDA AND THE BBB.. More

I bought the Honda fit 2007 from this place. As everyone I bought the Honda fit 2007 from this place. As everyone experienced that sales man tying to stop and sign a contract before my APR shown. Also they I bought the Honda fit 2007 from this place. As everyone experienced that sales man tying to stop and sign a contract before my APR shown. Also they use tricky calculation to rip off for all the time. Finally I sign the contract and drove my car to home. I review the invoice that was included 7 years extended warranty and its cost $2300. Actually I did not check very deeply for final invoice but they should tell us what is the detail of cost would be charged. Now I am trying to cancel the extended warranty. (I called Honda financial call center, which they told me I can cancel this warranty within in 60 days and full refundable) More

I have only positive things to say about my experience with this dealership. Sure all the sales people seem a little shady and they will try and pull the wool over your eyes with extras but if you are in with this dealership. Sure all the sales people seem a little shady and they will try and pull the wool over your eyes with extras but if you are intelligent, have done your research and know what you want you should be OK (I recommend getting an internet quote and bringing it with you). We visited them at the end of June to purchase a FIT Sport. We had a test drive, talked through a deal (we were purchasing with cash) and were given a VIN # on the spot. They did try to up the price as the car was not due for delivery until after the beginning of July but I was very firm and told them that the price we negotiated and that was written on the bill of sale was all I was going to pay and I was happy to take my business elsewhere. I received a call on June 27 to say my car had arrived earlier than anticipated (guess they wanted the sale on their June numbers) and we went and picked up our new car on June 30. We are thrilled that we chose a Honda. More

This Dealership is a big RIP OFF. Service was pathetic, and nobody seems to care enough for customer service or excellence. This Dealership comprises a maximum of Pakistani, Bangladeshi and Afghanisthan s and nobody seems to care enough for customer service or excellence. This Dealership comprises a maximum of Pakistani, Bangladeshi and Afghanisthan sales people/muslim folk, that have high disregard for other folks, with lots of mistakes made in paperwork. Dont get me wrong, the other salesman are not good and play the same tricks. If the Salesman was not successful in extorting you, then definitely the Financing Personnel will take their best shot at you. With an excellent credit score, they trick you into getting the Tracking System and Extended Warranty for an addt. 4 thousand Dollars over the price of the vehicle which they claim is to bring the Interest rate down. My Warning: Dont trust anyone, and do your homework before your big purchase. The funny thing I forgot to mention was that after the Salesman finished his sale, he was less interested in me, and was focussed on find another customer rather than completing the whole process with me. Talk about 6 - 8 Salesman who were seen idling away and blowing off smoke. I am surprised the management does not monitor their productivity or activity. While standing out in the parking lot, I heard from a Bangladeshi national who was successful in cutting the best deal for a low mileage, high performance vehicle just cause he knew to speak the salesman's language. The secret is if you are dissatisfied with one salesman, find another one and you may stand to get a better trade-in value/discount/special price. In the End, after reading all the reviews posted in the site, I can Reaffirm that it all what Paragon has done to all their clients is unfortunately TRUE. The Deal with the Salesman vs the Deal with the finance Manager (big Swindlers). Like I said, Honda will lose their clientele if Paragon Honda continues in this ruthless manner. More

My husband and I had a terrible experience with Paragon Honda in Queens New York. We had pay the down payment of $500 to wait for a loaded 2007 Honda CRV . We were promised it would be here in 2 weeks. We Honda in Queens New York. We had pay the down payment of $500 to wait for a loaded 2007 Honda CRV . We were promised it would be here in 2 weeks. We were told that the shippment was late for another 2 weeks because of the weather. We told them when we ordered the car that we had planned for a two-week vacation if the car could not be here in that week. We was willing to pay for the whole amount in credit card but we would like to be sure that the car would be there when we came back from vacation. They told us that it would be fine and we would be able to pick up the car when we came back. When we came back and picked up the car, we were told that the car was sold to somebody else and they would refund our credit of $500. They are dishonous people. They probably sold the car to higher profit. The price to us was $27,500. We are very upset about the whole event. They do not care if we would report to the consumer affair. DO NOT BUY ANY CAR FROM THIS DEALER. More

This Dealer is BIG RIPOFF. They Don't let you meet the Finance Manager unless you buy the car insurance for the car and make a deposit on the Car. Once you buy the car insurance then you get stuck with h Finance Manager unless you buy the car insurance for the car and make a deposit on the Car. Once you buy the car insurance then you get stuck with higher APR. Can anyone tell those Cheaters that this is not fair deal to customers. Finance Mgr is suppose to tell the APR to the customer when financing. This is bad business. I will rather buy BMW now. Terrible Experience buying Acura from them. I was looking to buy a TL and visited Paragon, I told the salesperson I am serious buyer. First they wouldn't give me a Price and tell me that they will give me the Final price when I am ready to buy. Finally after 1 hour or talking we got to a number. I left and went back the following saturday. Once I arrive to the Paragon I inform the receptionist that I am here to buy a new TL. She asked me if I have been here before. I said yes but I like to see different salesperson because the last one I visited I couldn't understand a word he was saying to me. To make the story short we agree to a price, I left the deposit of $500 and also informed that I will come back another day with my family so that if everyone approves the deals then I will buy. The manager agreed and signed on the binding contract. I went home and did a research I felt that they were pricing me very high. I called them and asked them to cancel the deal and I like to get the refund. The salesperson said its fine. After that manager calls me and tells me that they will give me TL with NAV with the same price quoted if I come into office. I go to the OFFICE the same manager says I never said such a THING. COWARD. I was like ok I don't even want NAV then offer me discount on without NAV. He gives me discount little bit here and there. But he is asking me before I buy the car he wants to see the CHECK. I am like I want to see the FINANCING MANGER before I can buy. I am not taking the car home for free. How can I tell u if I can afford it or not. They charged my CC $3000 and I don't even know what my APR is. MANAGER says to me I can't see the FIN. Mgr because I need to purchase the Insurance first then I can see him. I tell him that thank for waisting so much of my time, I don't even want to buy from you. Please issue me my credit. I am waiting for my credit. I will file complaint against. They are crooks, they want to hook you on the price first. If that doesn't work they will hook you on the APR. Watch out FOLKS. Basically the bottom line is this dealer if they quote u a price. then the only thing left for them to make money is on APR. They knew my credit score was very high. They didn't want to sell me the car because they are making very little amount. This is abslute rip off Dealer. Please do yourself a big favour. I don't think anyone should trust this dealer. More

Horrible Swindlers , they tell you one price when they negotiate , but when signing on aprox. one hundred pages, they give a totaly diffrenent price, Please i beg you people out there dont go to them negotiate , but when signing on aprox. one hundred pages, they give a totaly diffrenent price, Please i beg you people out there dont go to them More

Similiar to another story, I made a deal on a Honda CRV-EX lease on one day that I was happy with. So I left a $1000 deposit on my American Express Credit Card. Two weeks later when the car came in a CRV-EX lease on one day that I was happy with. So I left a $1000 deposit on my American Express Credit Card. Two weeks later when the car came in and I thought I would simply sign some papers and drive away with the car. Wrong! I met with the Finance Manager, he started striping away incentives from the deal becuase he said the price was too low. He then said I could have some of the orginal deal for another $15 a month. He stated the sales person made a mistake and that the particular lease company that I was put through did not offer these incentives. I rufused to pay the extra money and they brought in the sales manager Shawn Mirchandani. I should Shawn my contract and he said he could not help me and that the contract was not signed by a manager, thus was no good. I asked for my deposit back, he stated it would have to be done Monday. That confused me, because they can make charges but could not refund on the weekend? I called American Express and had them stop payment. This is old classic car dealer trick, they hedge their bet that the customer will fold because they really want the car. I did not! More