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Paragon Acura - Service Center

Queens, NY

4.2
119 Reviews

119 Reviews of Paragon Acura - Service Center

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April 19, 2021

First time at this dealership and it went smoothly. Mark was friendly and offered great customer service. I needed a couple of extra things beyond what my schedule suggested but they were legitimate. I love More

by lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 21, 2021 -

Paragon Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 14, 2021

My friend Stephon Solomon help with all the multipoint inspection.”he is the best” I’m glad to had service with him ..I totally recommend More

by Nestor Munoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
Apr 16, 2021 -

Paragon Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 14, 2020

Thank you Paragon Acura service center for the excellent service you provided today. The Service Specialist Stephon Solomon helped me out in my NY State inspection that comes with multi-point inspection inc More

by Aldrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
Nov 17, 2020 -

Paragon Acura responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 05, 2020

Bought 2015 MDX in January 2015 from Paragon Acura, Woodside and have been servicing there all the time. Recently my MDX had some noise, since January 2020 spent more than $4K to fix the noise ... tru More

by Vishnu Magar
Recommend Dealer
No
Employees Worked With
Open
Oct 09, 2020 -

Paragon Acura responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experiences with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

Oct 10, 2020 -

Vishnu Magar responded

I called you 8 time and left voice message 3/4 time but nobody responded. WHY ?

August 12, 2020

WORST EXPERIENCE EVER NOT PROFESSIONAL AT ALL.... AVOID THIS LOCATION & TAKE YOUR TIME WHEN BUYING CAR BUT DONT BUY FROM THIS LOCATION DO NOT SIGN OR PAY More

by Pakistan89
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Enes MrKulic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Murat Deljanin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enes Mrkulic
Aug 18, 2020 -

Paragon Acura responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

February 19, 2020

Excellent service experience dealing with Mr. Solomon. I travel from Dix Hills passing three other Acura dealerships to come to Paragon Acura where I’m treated with the upmost courtesy and professionalism. More

by Stms01
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
Feb 20, 2020 -

Paragon Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Paragon Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 12, 2020

Great customer service, jeorgio was very helpful. My visit was hassle free. Would recommend jeorgio to anybody trying to buy a new vehicle. Extremely happy. More

by jhoan.tavarez
Recommend Dealer
Yes
Employees Worked With
Karla Bayas, Jeorgio Llantino
Feb 13, 2020 -

Paragon Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 25, 2020

This is the second time I came here to choose a car. Thomas gave me a great service. He is very patient, helped me a lot. Great Chinese service. More

by Sun
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 28, 2020 -

Paragon Acura responded

Thank you for your great review, Sun! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 08, 2020

I want to thank Kelvin and Peter for getting me into my brand new Acura so smoothly and fast it was the easiest process ever super nice informative not pushy at all all worked with my numbers and made ever More

by netoulalleshi
Recommend Dealer
Yes
Employees Worked With
Peter Pazmino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Miller
Jan 19, 2020 -

Paragon Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 26, 2019

Thomas is an exceptional salesman. He is always willing to go the extra mile. I would highly recommend him! He is the reason I stayed with Acura. More

by Wgallego89
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Dec 08, 2019 -

Paragon Acura responded

Thank you for your great review! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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