Paragon Acura - Service Center

I purchased a new 2010 TL AWD Tech, upon delivery I noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bum noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bumper. The car went to the body shop to be repaired. when it came back it had a ding on the front grill. I was very upset. I spoke to kevin and mike about the problem and mike asked if I liked the chrome sport grill they make for the TL, I said of course. Mike told me not to worry and they will replace my grill with the sport 1. I was so happy that he made a worse scenario into 1 that I was happy that happened. Mike and kevin are the greatest at paragon. I HIGHLY RECOMMEND bringing your Acura to Paragon for service and see kevin to write up you car and if there are any problems to talk to mike which is the service manager. Thanks Guys, See you soon..... More

finally my car got fixed on water leaking and clean the interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this job. He took care with me nice and followed up everything over the phone when my car still in the shop. He ran all the paperwork fast and smooth with the loaner car. he made me feel totally different experience on last few visits. and also i need to thanks him(JESSE) , mike (manager) and angela(internet sales manager) for helped all the problem i had . ** if you go for car service at paragon acura, please check it out with JESSE . the best service adviser in the field. More

THE FIRST TIME I WALKED IN TO PARAGON ACURA I WAS GREETED BY CHRIS URENA,THIS GUY HAD A GLOW TO HIM AS IF HE WAS JESUS OF ACURA.HE HELPED ME OUT TO THE TENTH POWER,OVERALL THE BEST EMPLOYEE IN PARAGON ACURA BY CHRIS URENA,THIS GUY HAD A GLOW TO HIM AS IF HE WAS JESUS OF ACURA.HE HELPED ME OUT TO THE TENTH POWER,OVERALL THE BEST EMPLOYEE IN PARAGON ACURA. NO MATTER WERE I AM IN NEW YORK AND NO MATTER WHAT ACURA DEALER IS NEAREST TO ME ,I WOULD RATHER DEAL WITH CHRIS URENA AND PARAGON ACURA STAFF ! THIS EMPLOYEE CHRIS URENA SHOULD BE PROMOTED AND BECOME THE FACE OF PARAGON ACURA. More

I live in Brooklyn and I refused to go anywhere else to get my car serviced. On a good day it takes me at least 45 minutes to get to Paragon Acura but it is so worth it. Every time I have went in their to get my car serviced. On a good day it takes me at least 45 minutes to get to Paragon Acura but it is so worth it. Every time I have went in their to service my 2005 Acura RL, Chris always took care of my car and he is the best in Paragon. He is very friendly and accurate. If I go in for a simple oil change and they see a problem the notify me very quickly so they can take care of it. The mechanics are also great; Kevin and Sagrates are all ways on point. If I have a question or concern, they always have an answer. I would definitely recommend them to anyone that owns an Acura. More

Every time I come here for service I never wait longer than intended. I am usually out before the time they initially tell me. The price for service is fair, and sometimes I can get a discounted price out than intended. I am usually out before the time they initially tell me. The price for service is fair, and sometimes I can get a discounted price out of them. I have my go to guy who always gets me in and out, but even if he isnt there one of the other guys will have me in and out in a decent amount of time. More

I am very satisfied with Mr. Urena's service. I am servicing my car at this Acura Center for more than a year. Some time when I do not have an appointment Mr. Chris Urena would help me out to get my c servicing my car at this Acura Center for more than a year. Some time when I do not have an appointment Mr. Chris Urena would help me out to get my car service done on time. I really appreciate that. Hope to visit this place for many years to come. More

I have had nothing but great experiences with Paragon Acura Service Department. I have had my MDX serviced with CHRIS URENA and felt he delivered excellent customer service. He was courteous, profession Acura Service Department. I have had my MDX serviced with CHRIS URENA and felt he delivered excellent customer service. He was courteous, professional, and friendly. I will definitely use him and Paragon for any of my future needs. He definitely is an asset to the dealership. I have dealt with awful service advisors in the past and he made the experience very smooth and positive. I will definitely recommend your service dept and also your dealership. “GREAT JOB CHRIS” More

I e mailed Paragon for prices , Peter Pazmino was the person who contacted me. He sent me prices and we went back and forth.Icame into the show room and his mgr worked out a deal with me.When I received person who contacted me. He sent me prices and we went back and forth.Icame into the show room and his mgr worked out a deal with me.When I received the car the car was clean and with a full tank of gas. Peter was very helpful in showing me all the new things in the car. He set up my blue tooth and entered a lot of phone numbers for me. He also set my gararge door opener. i also came back several days later and he put in more numbers in my blue tooth.I am very satisfied with the service I received at Paragon ACURA.i ALSO WILL recommend any of my freinds to stop in at paragon. Yours Truly, MURRY KALINSKY More