Paragon Acura

Peter and Jean are very special people. Without them I would have never been able to comfortably purchase my first acura in 2009. The experience was so great, that I purchased my second MDX from them wit would have never been able to comfortably purchase my first acura in 2009. The experience was so great, that I purchased my second MDX from them with equally wonderful results. I left the dealership with a smile and money left in my pocket. I have appreciate Peter and Jean so much, that I have been recommending them to all of my friends and family members. More

******************************************* MAkE SURE TO GO TO THE RIGHT LOCATION **************************************** *********************THERE IS MORE THAN ONE LOCATION FOR PARAGON ACURA ON NORTHERN GO TO THE RIGHT LOCATION **************************************** *********************THERE IS MORE THAN ONE LOCATION FOR PARAGON ACURA ON NORTHERN BLVD.************************** ************DO NOT GO TO THE 48TH STREET LOCATION******************GO TO THE 56TH STREET LOCATION***************** I started looking for a new car about three weeks ago my very first stop was paragon Acura at 48th street and Northern Blvd. one of the worst places i have ever been to buy a car. People are rude and very unpleasant to deal with. Two days ago after looking for a car for three weeks i decided to try the Paragon Acura Dealership at 56th street and Northern Blvd. location. This is the right place to go. I bought the original car i was looking to buy three weeks earlier at the other location. A 2012 TL with Tech Package. The first person that i dealt with here was the Salesman Rob Salameh. He was a pleasure to deal with very straight forward and no BS. He was happy to answer every question i had. He took his time to explain why leasing may be a better option for me. In the end i wanted to buy the car rather than lease it. They were able to get me a better rate then my bank to finance the car. The next day when i went in to pick up my new car i was met by rob, he told me the car was ready and my paper work was being done. The next person i saw was the finance manager. (this is always the worst part, iv done this a few times before. this is where you find out what they actually want you to pay for the car with warranties and the famous low-jack crap. but the guy here wasn't really that bad.) This part took just a little bit longer than i would have liked but went smooth all and all. I did get the very low finance rate, and made it out of there without any surprises. After this i was agin met by Rob. He said that now everything was signed he was going to finish up my paper work,and while he was doing that he would have someone show me the car. This is when i met with Reginald Vanwroten he is the delivery coordinator. This guy knew everything about my car. He showed me everything about the car from the automatic headlights to the navigation system to the radio presets and everything in between. He even set up my phone for me to work with the cars blue tooth system. He took his time and was able to answer all my questions about the car. Rob and Reginald were very good to work with. Just make sure you go to the right location and ask for them. More

Steven did a great job with problem-solving the issues that I had associated with the MDX. Great managerial skills, keep up the good job! Sasha K. was very polite, courteous and helpful. Thank you for that I had associated with the MDX. Great managerial skills, keep up the good job! Sasha K. was very polite, courteous and helpful. Thank you for your time, help and your hospitality. I could not have asked for anything more! Rob, was very courteous, kept the communication going and very eager to help. Thanks for making the transaction so smooth and efficient. Peter was very meticulous with the financing paperwork. Thanks a bunch for your help! Reginald was very helpful, polite, patiently answered all my questions regarding the features of the SUV, and printed out a map for my return trip to Philadelphia. The blue-tooth set-up came in handy on the way back! In summary, Sasha and his team did a great job, and in the end I walked out as a very satisfied customer. I will definitely recommend this dealership to other potential customers, including to out-of-state customers, like me in Philadelphia. You can easily finish all the formalities over the phone and then go over to the dealership to pick up the vehicle. More

I visited Paragon Acura because it was close to home. My friends did not have good experiences in the past with Paragon Acura. However, Louis was very friendly and patient. He was honest and worked very har friends did not have good experiences in the past with Paragon Acura. However, Louis was very friendly and patient. He was honest and worked very hard in trying to find the car I was looking for. He was knowledgeable and answered all of my questions. In the end, they just didn't have in stock the car I wanted. I would definitely recommend friends to see Louis at Paragon Acura. More

I Solomon Kissoon, would refer anyone to Paragon Acura Dealership no questions asked. I received the highest quality of service from the Service Manager (Mike Timpone). He is really someone who knows how Dealership no questions asked. I received the highest quality of service from the Service Manager (Mike Timpone). He is really someone who knows how to work with people. He worked with me tirelessly on getting service done on my 2007 Acura MDX. I didn't know why my car died on me numerous amount of times, thinking it was the alternator which wasn't the problem, turned out to be the battery. During my financial deficit which me and my family has been faced with Mike seen me through and took care of me, which I am very grateful for. He is truly a man of God and has a big heart. Dealerships would do fine if they all had a Mike Timpone, too bad there's only one @ PARAGON ACURA!!!!!!!! More

I bought my new Acura MDX on 2009 at Tri-State Auto Mall at Flushing New York. The sales representative, Mark Ma, he didn't fully explain all the controls and usages of the navigation system thus giving me at Flushing New York. The sales representative, Mark Ma, he didn't fully explain all the controls and usages of the navigation system thus giving me alot of hard time trying to figure out the system by myself. I think all their sales representatives need more training and learn more about the navigation system. I change my cell phone last week and I have no idea how to pair my cell phone to the navigation system with bluetooth. I tried to set it up by myself but ended up unsuccessful. So in search for helps, I went to Paragon Acura. The delivery manager, Wendy Deshais, she came up to me the moment I stepped into the car dealer and offer her services. Wendy explained the full functions and usages of the navigation system to me and she also helped me to pair up the cellphone with the navigation system while explain to me step by step while she was working on it. I am very grateful to her and i will give her a 5 stars on customer services and the expertise on the navigation systems. I will get recommend my friends to Paragon Acura!! More

Yes i brought in my 2009 tl to paragon last week and it was a great expireence. I brought in my car for a oil change and I felt very at home. I did not wait long and the service was very prompt. I sat in was a great expireence. I brought in my car for a oil change and I felt very at home. I did not wait long and the service was very prompt. I sat in the lounge had some water with cookies and I enjoyed the mm's amd when i got my car back I was out the dorr unlike most places !! Will reccommend !! More

This dealership rocks!!!!!!! Every time I bring in the car for service I'm always treated with a kind smile and respect. I love the fact that their waiting lounge has fresh cookies and Mac computers (it m car for service I'm always treated with a kind smile and respect. I love the fact that their waiting lounge has fresh cookies and Mac computers (it makes those lengthy service fly by quicker) Joe was very helpful in letting me know what I needed and he broke everything down to me using pictures and simple language. I never felt like I was getting ripped off when I bring my car for service. More