Paragon Acura

Best customer service. Warm welcome and quick service make me feel happy. Looking forward to business again with them. Warm welcome and quick service make me feel happy. Looking forward to business again with them. More

I received an email from Acura Paragon asking me to come in for a possible vehicle trade-in. I have an Acura RDX. My response to the email was that I was interested, but I wanted an RDX A-Spec with the same in for a possible vehicle trade-in. I have an Acura RDX. My response to the email was that I was interested, but I wanted an RDX A-Spec with the same payment. His response was, "I would be happy to assist you with upgrading to a newer model while keeping the same payment. An A-Spec vehicle sounds like a great choice!" Unfortunately, this did not happen. I am a long-time Honda/Acura Paragon customer and loyal, too. I live in Westchester and travel to Queens because they have provided exceptional service in the years my husband and I have been doing business with them. After several hours of negotiating, I specifically requested the RDX A-Spec, but it was turned down. I asked for a newer model of the RDX but not A-Spec, and I was turned down. The only option given to me was a vehicle I did not ask to see or want, the Acura ZDX, where I had to pay $300 more on my monthly payment. In my original email, I clearly stated I did not want to spend a dime more than what I am paying now, and he said come in and let’s work the numbers. It was a total waste of my time, and I was misled. It felt like a bait-and-switch scam! After being a loyal customer for years, I left angry, disappointed, and betrayed. My husband and I will cut all ties with Paragon and go to Acura of Westchester instead. More

She was helpful and very nice person I’m so happy working with her in this purchase. with her in this purchase. More

It was a pleasure working with you Mohammed Hossain. Thanks you again. Thanks for the ride Thanks you again. Thanks for the ride More

Paragon Acura and Staff are always a pleasure to work with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehic with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehicle at Paragon a pleasant experience. More

I wanted to express my sincere appreciation for the excellent service I received recently. I especially want to thank Paul for taking the time to assist me with all of my questions regarding the vehi excellent service I received recently. I especially want to thank Paul for taking the time to assist me with all of my questions regarding the vehicle. I also want to thank Peter for making the entire process so smooth and efficient. I never even had to visit the dealership which was the best part. Peter and Paul had the car personally delivered to my home!! Thank you both for being so patient with me. I will never purchase a vehicle from another dealership after the service I received here. Thank you again for your outstanding service. More

Great experience, and super helpful after a ton of questions I asked!!! Highly reccomend service by Mo and team!! Very kind, professional, and prompt service. questions I asked!!! Highly reccomend service by Mo and team!! Very kind, professional, and prompt service. More

Excellent service and knowledgeable staff. Helped me unfold my lease problems with great explanation. Thank you! Helped me unfold my lease problems with great explanation. Thank you! More

CHSPECIAL THANKS TO EUDES Rodriguez and SALES MENEGER JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE More