Papik Motors

Customer service! great people who really seem to care about the customer!! Bought my 2016 Tahoe there, and it was the best sales experience I've ever had buying a new great people who really seem to care about the customer!! Bought my 2016 Tahoe there, and it was the best sales experience I've ever had buying a new vehicle! I've had it serviced there twice and they are always exceptional! More

Great sales job, terrible customer care! Bought 2013 truck which soon had over $2000 in repairs. They said, 'bring it in, we will take care of issue.' Then...said they couldn't fix it but c Bought 2013 truck which soon had over $2000 in repairs. They said, 'bring it in, we will take care of issue.' Then...said they couldn't fix it but charged me $100 to 'look over' vehicle! Kept vehicle for three days with no estimate of time, loaner vehicle and said 'sorry about the errors.' I AM SORRY! AVOID THIS PLACE! CROOKS! More

Bought a new car I contacted the salesman we've bought from for nearly 20 years. He didn't have the car on the lot I wanted, but was very helpful in finding the car I I contacted the salesman we've bought from for nearly 20 years. He didn't have the car on the lot I wanted, but was very helpful in finding the car I wanted and only took 2 days to get it in. He made sure it had the features I wanted. He arranged for a dealer car while I waited for the new one, made things easy, and made sure to find all discounts and rebates we qualified for. More

Professional, Courteous, and Understanding I took my 2014 Chevy Silverado to another Chevy dealer in Sioux Falls for a recall software update and a mysterious check engine light. The other dea I took my 2014 Chevy Silverado to another Chevy dealer in Sioux Falls for a recall software update and a mysterious check engine light. The other dealership didn't do much for troubleshooting, wanted to start replacing parts, denied my extended warranty, and quoted me for $450 right out the gate. They were also not going to provide me with a loaner vehicle. I then took my vehicle to Papik. The staff was very understanding, listened attentively, and jumped right in. They provided me with a no-charge loaner vehicle so I could get back to work. They were able to get to the root cause within hours, had confirmed that the fix would be covered under my extended warranty, proactively ordered the replacement part, and gave me a timeline for completed fix. They didn't make me feel rushed to get back and were very courteous upon my arrival to pick up my vehicle. All at no charge. I've found my dealership for future purchases and maintenance repairs. Nice work! Thank you, Colton M. More

Great Alway willing to talk and answer questions look for vehicles and get the best deal possible. They don't try and sell you something you don't want. Alway willing to talk and answer questions look for vehicles and get the best deal possible. They don't try and sell you something you don't want. More

Excellent Experience We were treated very well by the entire staff. Sometimes car buying can be a trying process and they are very good at making the process as smooth as We were treated very well by the entire staff. Sometimes car buying can be a trying process and they are very good at making the process as smooth as possible. I will definitely check them out again in the future. More

Very Very Satisfied I have nothing but good to say about the people who work at Papik Motors. Our salesman was fantastic and the financial person was great. They helped I have nothing but good to say about the people who work at Papik Motors. Our salesman was fantastic and the financial person was great. They helped us find the vehicle we needed for my husbands back. More

My experience was top notch. My wife and I saw a pickup of interest at Papik Motors in Luverne, Minn. We are very happy with the purchase and the professionalism of the sales st My wife and I saw a pickup of interest at Papik Motors in Luverne, Minn. We are very happy with the purchase and the professionalism of the sales staff. The pickup is everything they said it was. My friends, neighbors and relatives have all commented what a nice pickup it is.They all heard from me what a great place to go to buy a vehicle. I highly recommend Papik Motors. Thank you. Ron More

STAY AWAY This place has the worst customer service I have ever experienced. I had a tire blow out last winter and brought my vehicle there to repair. I paid my This place has the worst customer service I have ever experienced. I had a tire blow out last winter and brought my vehicle there to repair. I paid my account in full the day of service. Nearly ten months later, I got a letter from the collection agency of Marshall saying I owed them $60 from an unpaid charge from Papik!!! I NEVER even received a bill from Papik saying I owed more money. To top it off, I called Papik to figure out what the problem was and the manager's reply was: "Well maybe if you paid your bills on time we wouldn't have sent it to collections." Absolutely unbelievable. This place is unbelievable. Like I said, STAY AWAY. More

They over charge on diagnostic fees as well as labor and parts. I got charged $108.00 diagnostic fee and paid $200.00 for leaking valve covers somewhere else versus Papiks $400.00. parts. I got charged $108.00 diagnostic fee and paid $200.00 for leaking valve covers somewhere else versus Papiks $400.00. More