Papik Motors
Luverne, MN
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Professional, Courteous, and Understanding I took my 2014 Chevy Silverado to another Chevy dealer in Sioux Falls for a recall software update and a mysterious check engine light. The other dea I took my 2014 Chevy Silverado to another Chevy dealer in Sioux Falls for a recall software update and a mysterious check engine light. The other dealership didn't do much for troubleshooting, wanted to start replacing parts, denied my extended warranty, and quoted me for $450 right out the gate. They were also not going to provide me with a loaner vehicle. I then took my vehicle to Papik. The staff was very understanding, listened attentively, and jumped right in. They provided me with a no-charge loaner vehicle so I could get back to work. They were able to get to the root cause within hours, had confirmed that the fix would be covered under my extended warranty, proactively ordered the replacement part, and gave me a timeline for completed fix. They didn't make me feel rushed to get back and were very courteous upon my arrival to pick up my vehicle. All at no charge. I've found my dealership for future purchases and maintenance repairs. Nice work! Thank you, Colton M. More
Great Alway willing to talk and answer questions look for vehicles and get the best deal possible. They don't try and sell you something you don't want. Alway willing to talk and answer questions look for vehicles and get the best deal possible. They don't try and sell you something you don't want. More
Excellent Experience We were treated very well by the entire staff. Sometimes car buying can be a trying process and they are very good at making the process as smooth as We were treated very well by the entire staff. Sometimes car buying can be a trying process and they are very good at making the process as smooth as possible. I will definitely check them out again in the future. More
Very Very Satisfied I have nothing but good to say about the people who work at Papik Motors. Our salesman was fantastic and the financial person was great. They helped I have nothing but good to say about the people who work at Papik Motors. Our salesman was fantastic and the financial person was great. They helped us find the vehicle we needed for my husbands back. More
My experience was top notch. My wife and I saw a pickup of interest at Papik Motors in Luverne, Minn. We are very happy with the purchase and the professionalism of the sales st My wife and I saw a pickup of interest at Papik Motors in Luverne, Minn. We are very happy with the purchase and the professionalism of the sales staff. The pickup is everything they said it was. My friends, neighbors and relatives have all commented what a nice pickup it is.They all heard from me what a great place to go to buy a vehicle. I highly recommend Papik Motors. Thank you. Ron More
STAY AWAY This place has the worst customer service I have ever experienced. I had a tire blow out last winter and brought my vehicle there to repair. I paid my This place has the worst customer service I have ever experienced. I had a tire blow out last winter and brought my vehicle there to repair. I paid my account in full the day of service. Nearly ten months later, I got a letter from the collection agency of Marshall saying I owed them $60 from an unpaid charge from Papik!!! I NEVER even received a bill from Papik saying I owed more money. To top it off, I called Papik to figure out what the problem was and the manager's reply was: "Well maybe if you paid your bills on time we wouldn't have sent it to collections." Absolutely unbelievable. This place is unbelievable. Like I said, STAY AWAY. More
They over charge on diagnostic fees as well as labor and parts. I got charged $108.00 diagnostic fee and paid $200.00 for leaking valve covers somewhere else versus Papiks $400.00. parts. I got charged $108.00 diagnostic fee and paid $200.00 for leaking valve covers somewhere else versus Papiks $400.00. More
Have purchased several vehicles from this dealership over the years and have never had an issue. They are amazing to work with! Mike Lammert is a very friendly and knowledgeable sales person. We tell Mike the years and have never had an issue. They are amazing to work with! Mike Lammert is a very friendly and knowledgeable sales person. We tell Mike what we are looking for and when he has or finds perfect vehicle, at a great price, we make the purchase. We now live in Northern Wisconsin and we still trust Papik Motors for all our vehicle purchases. More
The Staff was so professional and friendly. There was absolutely no high pressure in any way. I found a problem and when I contacted them they were very cordial and wanted to see the vehicle asap in ord absolutely no high pressure in any way. I found a problem and when I contacted them they were very cordial and wanted to see the vehicle asap in order that they could make the repair. This is the second vehicle that I have purchased from this dealership and I would not have purchased a second if I had had any problem with the first. I am very happy with my purchase experience. More
We drove to Luverne from Sioux Falls and it was very much worth the drive. although they were short on employees when we went, they made sure when they got to help us the service was great! (much better than worth the drive. although they were short on employees when we went, they made sure when they got to help us the service was great! (much better than our local dealer hands down!) the prices are up front and no bull to deal with which was a nice change as well.. I would totally recommend Papik Motors to anyone we know in the market for a new or used vehicle.. More