Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Jeromy and Ed were very straightforward no hard sell ... Caravan was as advertised ... dealershhip very clean and with plenty of cars in inventory .. Although the wait was a bit much there was plenty to lo Caravan was as advertised ... dealershhip very clean and with plenty of cars in inventory .. Although the wait was a bit much there was plenty to look at and do while waiting More
I took my mom to papa's to look at a new jeep grand cherokee. we took a test drive originally with Evan. While we were driving Evan was very friendly and very knowledgable about his product. we left be cherokee. we took a test drive originally with Evan. While we were driving Evan was very friendly and very knowledgable about his product. we left because my father wasnt there to make a final decision just yet.When we returned about a month later we asked for Evan again simply because he was fantastic to deal with. When my dad heard the numbers on the deal that just sealed it. Evan was more than accomodating and explained everything about the Jeep and the paperwork. I would send everybody to papas as everything was fantastic. Evan especially did a great job! in Summary, go to papas and ask for Evan if you want a great experience. Note* Evan contacted us a few times while we were waiting for my father and he was very friendly and not pressuring. More
CAR BUYING IS ALWAYS A BIT STRESSFUL.THIS WAS THE MOST PLEASANT TO BE FOUND IT TOOK ONLY TWO DAYS TO GO FROM OLD TO NEW.I WOULD SEND ALL MY FRIENDS TO PAPAS FOR THEIR AUTO NEEDS PLEASANT TO BE FOUND IT TOOK ONLY TWO DAYS TO GO FROM OLD TO NEW.I WOULD SEND ALL MY FRIENDS TO PAPAS FOR THEIR AUTO NEEDS More
I recently bought a Jeep from Papas. Evan Monikowski was my sales person. I was very impressed about how much information Evan had about the Jeep. He explained all the features in detail that the Jeep had. my sales person. I was very impressed about how much information Evan had about the Jeep. He explained all the features in detail that the Jeep had. He was very polite and helpful. I will highly recommend Evan and Papas Dodge to anyone I know that might be looking for a new or used car. Keep up the good work! More
Buying my new Jeep was the best car experience I have had - with Chrysler/Jeep - or any other dealer I've worked with. Dan was patient and friendly, taking my wife and I on test drives, explaining the featu - with Chrysler/Jeep - or any other dealer I've worked with. Dan was patient and friendly, taking my wife and I on test drives, explaining the features and options of each vehicle we asked about (Grand Cherokee, Durango and Liberty). He offered great information, advice and answered every question we had politely and intelligently. Once we had made our choice he passed our information to Finance and kept us informed throughout the process while making sure we were set up for a free lunch at the Diner (right inside the dealership!. My two doughters totally enjoyed exploring the entire dealership, watching TV on the big screen, and even playing with Diva Dog of the dealership - Claudia. Once we were approved and ready to take home our vehicle we met with Ed Koziol (the Finance guy) and again were very happy with our experince as we discussed options and completed paperwork. Ed explained some addtional options with no pressure or "oversellin" - just helpful explanations and another great experience. It was a fantastic buying experience from start to finish! Dan and Ed were a pleasure to work with, both personable and professional. I will definitely be telling my friends about my great buying experience at Papa's Dodge. And when it is time to get a new Durango next year I'll be calling Dan Arsenault. I won't waste my time going anywhere else for my next new vehicle. -Dan Rowley (Happy New Jeep Owner) More
I recently purchased a new Grand Cherokee. The entire process was painless. Great people, fantastic facility. I dealt with Bill Reudgen and Ed Koziol. My questions were answered, if they didn't know, process was painless. Great people, fantastic facility. I dealt with Bill Reudgen and Ed Koziol. My questions were answered, if they didn't know, they found out. Optional accessories and programs were explained and offered to me, but no high pressure. Just what I expect from a dealership. My Jeep was ordered, I was told up front when to expect it and kept up to date on the progress. Based on my recent experience, I would highly recommmend this dealership and look forward to doing business with them in the future. More
Came in not expecting to lease a new vehicle because my current lease was not over and I was extremely satisfied that I ended up walking away with a new lease with more features and saved money. Not only w current lease was not over and I was extremely satisfied that I ended up walking away with a new lease with more features and saved money. Not only was everyone there extremely friendly and helpful, they were not pushy like some car salesmen have a reputation of..overall extremely satisfied. More
Dan was great. He was in frequent contact with me. He always emailed me back as soon as I emailed him. He made us feel welcome and helped me drive away with the car that I wanted. What I appreciate the m always emailed me back as soon as I emailed him. He made us feel welcome and helped me drive away with the car that I wanted. What I appreciate the most about Dan is him holding the car for us until we were ready to purchase the vehicle. I would definitely recommend him to others and would buy my next car from him. More
The problem was not with Augie as always he was great to work with! and the service Dept. as a hole is good. I had a problem with the Regeneration on my Jeep from when I transfers my plates from my old car work with! and the service Dept. as a hole is good. I had a problem with the Regeneration on my Jeep from when I transfers my plates from my old car to the Jeep. The person I talked to about this was no help at all and all she did was blame Angle (your finance guy) for not knowing his job. I have 3 more oil changes on a services contract then I will no longer be doing any business with Papa`s More
Jeromy assisted with my purchase throughout the entire process, and he was quite knowledgeable, honest, and pleasant to deal with. Papa's Dodge is a class organization. If they are not sure of an answer, process, and he was quite knowledgeable, honest, and pleasant to deal with. Papa's Dodge is a class organization. If they are not sure of an answer, they ask someone else to get you the right answer. I had visited many other dealerships and simply got the run-around. I would not hesitate to strongly recommend their service to friends and family. More