Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Nice doing business with. Thanks. not much else to say but I need 25 words, plan on doing business again, have rare 4 place quad trailer and 4 quads, would be interested in trade for harley. but I need 25 words, plan on doing business again, have rare 4 place quad trailer and 4 quads, would be interested in trade for harley. More
This was by far the easiest and most painless car buying experience I have ever had. I found the car online on Friday afternoon, set the appointment to view it for Saturday morning, and picked it up Wednes experience I have ever had. I found the car online on Friday afternoon, set the appointment to view it for Saturday morning, and picked it up Wednesday night. Jeromy kept the process moving smoothly and quickly. All of my requests and questions were answered promptly and without hesitation. Jeromy stayed involved from start to finish and transitioned the final steps to Ed who explained the remaining paperwork flawlessly. I'd like to thank them both for their assistance and professionalism. More
Evan told us all we needed to know about the new mini van . Would buy from you again . Keep doing a good job in making your customers happy. A++ . Would buy from you again . Keep doing a good job in making your customers happy. A++ More
Very friendly & very cooperative. Also very patient with me. They really took care of me and followed up with me after delivery. I will reccomend them to my fellow Viper owners. Thanks, Don Smith with me. They really took care of me and followed up with me after delivery. I will reccomend them to my fellow Viper owners. Thanks, Don Smith More
Our overall experience at Papa's Dodge was good. Jeromy was delightful to work with. He was very knowledgeable about the different vehicles and answered our questions and/or concerns in a mature and profe was delightful to work with. He was very knowledgeable about the different vehicles and answered our questions and/or concerns in a mature and professional manner. Our experience with the Maintenance Department was also positive - staff was very courteous and professional. We would definitely recommend this dealership to our family and friends. More
I purchased my new 2011 Dodge Durango from Evan last month. Evan was awesome and catered to my every request. Even while his phone was ringing off the hook, he made it clear that I was his only priori month. Evan was awesome and catered to my every request. Even while his phone was ringing off the hook, he made it clear that I was his only priority and provided a level of customer service I am not used to seeing in today’s day and age. He was incredibly knowledgeable about the vehicle and all of its features. Even after the sale, when I had a few question he still gave me the same level of service as before I purchased. Additionally, everyone else I had dealings with such as the business manager and service technicians were equally as helpful and accommodating. I would definitely recommend Papa’s without hesitation to anyone on the market. Make sure to ask for Evan! -Jeff D More
I have bought 7 cars from Papa's Dodge over the last 13 years and each vehicle keeps getting better and better. My 2012 GC takes the cake, what a vehicle, it rides like nothing I have ever driven before. M years and each vehicle keeps getting better and better. My 2012 GC takes the cake, what a vehicle, it rides like nothing I have ever driven before. My sales person, Gary Schwickler over the years has become more like a member of my family. His knowledge and ability to know what his customers want and need are tremendously appreciated. Papa's Dodge is a team of professions that will keep me coming back again and again. More
I had a really great experience at Papa's Dodge. They answered all my questions that I had and the staff was very friendly and helpful. I left with a brand new 2012 Jeep Patriot and I've enjoyed it so fa answered all my questions that I had and the staff was very friendly and helpful. I left with a brand new 2012 Jeep Patriot and I've enjoyed it so far. I would recommend them to anybody. More
To Whom It May Concern: My name is LaKiesha Reed, and To Whom It May Concern: My name is LaKiesha Reed, and I'm a single African American, Insurance Professional, and Mother. My journey began just look To Whom It May Concern: My name is LaKiesha Reed, and I'm a single African American, Insurance Professional, and Mother. My journey began just looking to weigh my options as far as locking in a lower APR on my then current loan and or upgrading from my 2006 Chrysler 300 to something newer. I currently work for an organization that promotes their partnerships and affiliate programs to their employees for added benefits and discounts. Although I believed at this time, I would not be eligible for a brand new car; I knew the program existed and gathered my control number before going. My absolute Love for the Chrysler Brand brought me to nearby Gengras Chrysler Doge located in East Hartford. To make a very long story short, at Gengras Chrysler Dodge, I received exactly what I asked for in a car by the salesperson, and was approved for 2 loans. However, by the time the deal was finalized, I found myself being totally mishandled, blatantly disrespected, and admittedly ostracized. To sum it up, I pretty much received the WORST customer service, I have ever encountered, to date. Not even 24 hours later, I met William Reudgen (who I will ALSO now affectionately refer to as Bill Da Bear) and his team where my experience went from way Below Negative to Supreme Excellence. I had been up all night furious about what had transpired at Gengras and found a car online that could be compared to the car. I placed a call to see its availability. The first question I asked Bill was, if he was at all linked to Gengras, and he assured me No, they weren’t. I then told him I was on my way!! Bill then asked what my concerns were and I proceeded to tell him what I had been thru, and what I expected from this experience. He assured me that I would never be treated that way at Papas, although he also could not guarantee anything as far as funding. With reservation, my sister Tiffany and I went to Papas Dodge in New Britain, and upon arrival we were taken care of with the utmost Respect and Care. Before diving right into the numbers, Bill actually took the time to let me vent about my previous treatment, as well as, listened to what I wanted and why I was there. My first reason for even searching for a car was my Love for the Chrysler 300 in which I currently owned a 2006 model. Bill and I went over numbers and the scope of my future as well. Without me asking, Bill told me about the program with my job and Papas, which most car salesmen just Won’t Do! I verified that I was familiar with the program and even had my control number but didn’t expect to be approved for a brand new car. This is when Bill asked, if I’ve ever considered the Chrysler 200. I explained to him that I’d only become interested in the 200 until I realized I had the 300 series already but would still love to explore my options. After exploring the options on the 300, we began to explore the 200 series. I was truly pleased as everything I loved about the 300s was in the 200s... We compared just about everything and to my delight, I was just as happy with the 200 as I was with both 300’s I’ve owned. Bill and I discussed why this choice was the Best case scenario for me, as its more cost effective, in the sense that gas prices will be going up considerably, I would be receiving a Brand New 2012 as opposed to a used 300 series, how this would effect my credit score in the long run, and how I still have all the luxury and comfort ability as I’ve become accustomed to. After weighing my options, I agreed. Bill took my numbers and story to his team and they all began to work. Not only did Bill divulge the invoice price I was to receive with my jobs’ partnership & Papas’, he also found a rebate on the car that would put me right where I needed to be for approval. Less than 24 hours later, I received the call that was approved as the owner of a Brand New 2012, Chrysler 200, in which I am LOVING! Bill was Absolutely Right!!! This is the very best case scenario for me and my family right now, and I couldn’t have made those sound decisions had I not gone to Papas Dodge in New Britain. It is very safe to say that I will continue to do business @ Papa’s and refer each and every person I run across, to the best Car Sales Place in CT.... Papas’s Dodge!!! Special Thanks Again to Bill “Da Bear”, Eddie, Mark, Ron, & Matt. Sincerely, LaKiesha Reed More
What a great experience purchasing a new minivan! Thank you for your excellence in customer service. I felt that the sales person Noel and Jeff in the finance department were very through, helpful, and in you for your excellence in customer service. I felt that the sales person Noel and Jeff in the finance department were very through, helpful, and informative. I will recommend this dealership to my friends and family. I will also come back to purchase a car in two years when it will be time to upgrade our second vehicle. Thank you once again! More