Papa's Chrysler Dodge Jeep RAM

Tony Toland was great to work with. He answered all our questions. The process was seamless and I would highly recommend him as a sales rep. We are very happy with our purchase. questions. The process was seamless and I would highly recommend him as a sales rep. We are very happy with our purchase. More

Henri took great care of us ! He was honest and didn't give us any run-around. We are very happy with our purchase! Thank you! give us any run-around. We are very happy with our purchase! Thank you! More

Friendly professional service. Knowledgable staff. Great environment for the customer to feel comfortable buying a car. I would definately recommend Papa's to my friends. Marty did a wonderful job assisting environment for the customer to feel comfortable buying a car. I would definately recommend Papa's to my friends. Marty did a wonderful job assisting me with the purchase of my vehicle. More

I ordered my RAM 3500 in 2016. I've been bringing my truck in exclusively to them for service from day 1. After every oil change I find my oil filter leaking, repeatedly requesting to fix it. Each time truck in exclusively to them for service from day 1. After every oil change I find my oil filter leaking, repeatedly requesting to fix it. Each time I bring the truck in for tires I state there is a shimmy/vibration that returns each time. I was told someone must have put the wrong balancing weights on it although no one has ever touched my RAM besides Papas. I even tried switching from Firestone to Bridgestone with some minor improvement but the vibration is currently back. I was upsold for rim/tire insurance but I find myself paying each time to resolve the problem(just buying new tires since they almost need it) so they can rebalance everything. The final xxxx me off moment is having an appointment set for this morning to have my brakes done and the leaking oil filter(YET AGAIN!), NO call to let me know the status as I was told I would receive, so I called them only to find out the truck will not be worked on today. Why the heck did they give me the appointment today??? Isn't it what an appointment is for??? To bring it in and be worked on at the scheduled time???!! I am seriously ticked off over this. I own my business and need the vehicle to make money. I'm losing a days work because of this "Appointment". Spending nearly 100k for a custom order/build RAM 3500 I would expect better from them. I pay over $400 for oil/filter changes, dealer prices on labor and parts, even pay for food or drink if I wait. I was given a "Business Link" membership for whatever it's supposed to do, I see absolutely nothing from it. No priority, no added benefits. I've given a 2 star rating with one star for the employees at the counter to assist me in a pleasant manner, and the other star for location convenience less than 10 minutes from me. That's about it. Anyone have recommendations of a friendly, caring, and prompt servicing dealership please feel free to.let me know. My next 100k will.most likely be spent elsewhere. And I will be happy to support the high dealership service prices on it to support the quality service. Losing $1200. in work income today, I'm two breaths short of giving an earful to a Papas. Update: I received a call from the service manager politely apologizing for a miscommunication with the employee I spoke with. They have the vehicle in and reviewing a wheel bearing issue. As for the oil filter leak, I was told the same technician has done the oil change on my truck since day 1 no longer works there. So that should correct the problem. We will see. More

Great experience and customer service!! Russ and the finance team were very helpful in the entire process. I will highly recommend this dealership to others. finance team were very helpful in the entire process. I will highly recommend this dealership to others. More

Was a pleasure to deal with Russ in sales to replace my prior Compass. The dealership is a awesome place to see. The Pit Stop diner has great tasting food and the showroom has a beautiful display of both n prior Compass. The dealership is a awesome place to see. The Pit Stop diner has great tasting food and the showroom has a beautiful display of both new and vintage cars/trucks. More

Papa’s Dodge Chrysler Jeep is by far the best experience I’ve had. This is my second lease from them and I must say Rick and the rest of the staff have been amazing and accommodating. I drive from Brooklyn, I’ve had. This is my second lease from them and I must say Rick and the rest of the staff have been amazing and accommodating. I drive from Brooklyn, NY to get my lease from them. The service you get from Papa’s you will not find anywhere else. I look forward to dealing with Papa’s and my salesman Rick again for my next lease. AAA+ for the entire staff. More

Professional Sales people at Papas Tony Toland was my salesperson did a great job. There was no pressure and followed through on everything even after I had left the dealership with my Tony Toland was my salesperson did a great job. There was no pressure and followed through on everything even after I had left the dealership with my new Grand Cherokee. thanks Tony. More

I was so pleased with this dealership and my salesperson. She made my experience leasing a car so easy. She took care of everything in a timely manner. Very, very pleased. I would recommend this dealership She made my experience leasing a car so easy. She took care of everything in a timely manner. Very, very pleased. I would recommend this dealership to everyone that’s looking for a new Vehicle. More

Another positive experience @ Papa's Zaneta was great to work with and helped me find the Jeep I was looking for. I've bought many cars from Papa's over the years and have recommended th Zaneta was great to work with and helped me find the Jeep I was looking for. I've bought many cars from Papa's over the years and have recommended them to friends. More