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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

3.7
933 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 933 reviews

March 21, 2014

Garry Cwikla is my favorite car sales man. I bought my first Jeep Wrangler from him at Papa's over 10 years ago - and I have purchased 2 from him subsequently. 3 cars in total and I can say in full faith, More

by BridgetGFunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Mar 31, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Bridget, Thank you for the review and your continued loyalty. I will be sure to show this to Garry Cwikla. Thanks, Dom Papa

March 15, 2014

When I started looking at the various Dodge Dealers in CT, I found the car I wanted at Papa's. After entering my info, Evan got back to me within 30 minutes. After texting back and forth a few times, I we More

by Edlechner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Mar 31, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hey thanks for the review. Don't you just love being able to buy a car by texting? I will be sure to share this with Evan Monikowski and Ed Koziol. Thanks, Dom Papa

March 07, 2014

Papa's Dodge is an inviting place to purchase a vehicle from. The show room has classic cars on display and the overall feeling inside showcases a love for cars. I had a great experience learning a More

by JarrettLautier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Ed Koziol
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Jarrett, Thank you for the kind review. I'm glad you found Garry Cwikla to be educating as well as non-pushy in helping you to lease your new Jeep Cherokee. I will be sure to share this with him. If you liked the classic cars you should come to some of our events over the summer. http://www.papascdjct.com/ct-classic-car-events.htm . Thanks, Dom Papa

March 07, 2014

We are a Electrical Contractor 230 miles away From Papa's but after this experiance i would never but another commercial vehicle from any other dealer. Frank Montoni handled us like we were family an More

by erickrise1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montoni
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Eric, Thank you for the kind review and for taking the ride up yesterday. What a great truck that is. Glad you felt that Frank Montoni and the staff gave you 'the best customer service by far." It's what we strive for everyday I'm sure the same as you do for your customers in New Jersey. Us small business owners have to stick together. Thanks, Dom Papa

March 06, 2014

First time purchasing a car and they did wonderful job made me feel very comfortable. They meet my needs in helping me choose a car that was in my buget. More

by amber09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary T, Gary Tufano
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Amber, Glad we were able to make your first car purchase comfortable and within your budget. I will be sure to let Gary Tufano know. Dom Papa

February 28, 2014

Evan is the best! I have never been taken care of better when purchasing a car. The shipping got a lot of whack but Evan kept me positive the entire time. I live in New Mexico and I will buy my next car fro More

by Charlesjeffcoat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hey Charlie, Thanks for the review. Glad to see that we compare favorably to car dealers in New Mexico!!! I will be sure to share this with Evan Monikowski. Thanks Again, Dom Papa

February 20, 2014

Buying a new or used car can be a stressful process as well as one of the most important decisions you will have to make in a long time. It's important to feel comfortable with your sales person. The awfu More

by Robertperotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan , Garry Cwikla, Service Dept, Ryan Mundt
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Dear Happy Jeep Owner Bob, Thank you for the kind review. Glad Ryan Mundt, Garry Cwikla and Jim Lanzo were able to change the perception. Glad you felt the service was "over the top". As we say"At Papa's our people make the difference..." Thanks, Dom Papa

February 03, 2014

Ryan did an excellent job working with me as far as price and what I was looking for in the jeep. He was very responsive and kept me up to date thru the whole process (Excellent job). I picked up my new v More

by Pilkington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Ryan Mundt
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Thank you for the review. I will be sure to share it with Ryan Mundt and Garry Cwikla. Dom Papa

January 15, 2014

Skip Colby was excellent in the Service Department. Skip helped clear up, and slove a warranty repare issue. His knowledge of my past service history was impeccable. It was a pleasure dealing with him, and More

by stiffler88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Colby, Service Dept
Jan 16, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Douglas, Glad that Skip Colby and the service department here at Papa's was able to help you out and that you found them a pleasure to work with. Have you tried or Express lane Quick oil change yet? Thanks, Dom Papa

January 11, 2014

Me and my wife are not unsatisfied with our overall experience at Papas Dodge. I am the owner of a large recruiting business and customer service is paramount in my field. More

by st83
Price
Recommend Dealer
Yes
Employees Worked With
Gary Tufano
Mar 07, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

I'm glad you were not unsatisfied. We too believe customer service is paramount. Thanks Dom Papa

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