Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Great choice Papa’s Dodge Chrysler Jeep was a great choice to purchase my Jeep Cherokee. Evan Monikowski was personable, detail-oriented and highly informative. Al Papa’s Dodge Chrysler Jeep was a great choice to purchase my Jeep Cherokee. Evan Monikowski was personable, detail-oriented and highly informative. All questions were answered satisfactorily. I would definitely recommend anyone to Papa’s! More
GET IT IN WRITING !!!! Warning to future customers!!!!!!! Do not believe anything they say! GET IT IN WRITING !!!! I purchased a new Jeep Grand Cherokee which I paid almost Warning to future customers!!!!!!! Do not believe anything they say! GET IT IN WRITING !!!! I purchased a new Jeep Grand Cherokee which I paid almost 50 k for and received nothing but lies about free oil change and tire rotation for a year and lifetime extended warrantee, which they called me 2 weeks after purchasing telling me they don’t do lifetime warrantees for my specific vehicle. Even though I signed the contract I did the nice thing and just canceled it and resigned another one. Then I went to make an appointment for the oil change that I was told repeatedly by Jeffrey Juaire the business manager that I would get free oil change and tire rotations, I find out I do not have this, better yet Mr Juarire gets on the phone with me and says he never said this???? My husband and I were there when he repeatedly said this. I have no problem paying for my oil changes but the fact of being lied to and given false information. On the positive side It is a large dealership with a cool showroom that is filled with old cars and even has a little fried food joint inside, but I will never go back to that dealership again, I will happily pay a dealer that I can trust. I love JEEPs always have but I don’t think I will by another one after all this headache. I wish I read more reviews! More
I purchased a 2014 Cherokee Latitude form Steve. He was very accommodating with respect to test driving, showing me all the options I was interested in purchasing and was very easy to talk with when it cam very accommodating with respect to test driving, showing me all the options I was interested in purchasing and was very easy to talk with when it came down to sitting down and discussing the price. He has a very smooth personality that makes you feel comfortable. I would recommend him to anyone interested in doing business with Papa's Dodge Chrysler Jeep. More
Dodge Another great experience at papas. This is the second vehicle I have purchased in 6 months and both times we worked with Evan who goes beyond what's e Another great experience at papas. This is the second vehicle I have purchased in 6 months and both times we worked with Evan who goes beyond what's expected of a salesman to make sure you're satisfied with the product and service. No questions were left unanswered and responses were quick and welcome. More
This is the first time I purchased a vehicle from Papa's. I purchased a 2011 Dodge RAM 2500 pickup. My sales consultant, Evan, was extremely knowledgeable, friendly, courteous, and went above and b Papa's. I purchased a 2011 Dodge RAM 2500 pickup. My sales consultant, Evan, was extremely knowledgeable, friendly, courteous, and went above and beyond my expectations. Never once did I feel like I was being rushed or pressured into making a purchase. Evan was able to answer all my questions concerning the vehicle and went through all the vehicle's functions a few times to make sure I fully understood how everything worked. In all my previous car buying experiences this has to be the smoothest, most positive, stress-free purchase by far! If you're looking to buy a Chrysler, Dodge, Jeep or RAM, Papa's should be your first and only dealer to visit...and don't forget to ask for Evan! More
Great service The transaction went so smooth and easy it was like I was not dealing with a salesperson but a freind. Garry and Matt have to be the best sales team i The transaction went so smooth and easy it was like I was not dealing with a salesperson but a freind. Garry and Matt have to be the best sales team in the car business More
Truck Buying Truck buying made easy. Price was competitive and Frank followed thru the process from beginning to end. The have a hair salon at the dealership! Truck buying made easy. Price was competitive and Frank followed thru the process from beginning to end. The have a hair salon at the dealership! More
What does this mean My husband and I buy a lot of cars, and have been doing so for many years.Our experience at Papa's Dodge surpassed all others. Gary was no pressure an My husband and I buy a lot of cars, and have been doing so for many years.Our experience at Papa's Dodge surpassed all others. Gary was no pressure and Matt did I great job closing the deal we wanted! Loved it! More
I recently leased a 2014 Jeep Grand Cherokee Laredo E from Papa's and dealt with Evan. The vehicle grows on me every day, appreciating all the features that I requested. I could not believe how comfortab from Papa's and dealt with Evan. The vehicle grows on me every day, appreciating all the features that I requested. I could not believe how comfortable I was through the whole process compared to a Jeep dealer that is two miles away from me. They treated me like big money, even though I looked scruffy. The respect level was there and I felt that they welcomed my business unlike other places. Evan went though everything with me as far as features of each vehicle that I looked at. Ultimately the vehicle I decided on was exactly as advertised. Friendly, courteous, and even a since of humour. As far as knowledge of each vehicle, I could not come up with a question that couldn't be answered. I would say that is a sign that these folks care about the customer, their job/career, and what they sale you. They sell you what you want and nothing more. I for one would definitely recommend Papa's for dealings of a vehicle to family, friends, and people i don't even know. More
I had an issue with my car and brought it to a dealership that was closer to my home. After having a negative experience with that dealer, I brought my car back to Papas, which is the dealership I purchased that was closer to my home. After having a negative experience with that dealer, I brought my car back to Papas, which is the dealership I purchased the car. I had the pleasure of talking with Sean Lawlor. Sean is amazing. So helpful and understanding of my frustrations. He personally worked with me to resolve the issues with my car. Sean provided me with a loaner car so I would not be inconvenienced for the time my car would be in the shop. A part the other dealership told me would take weeks to come in is being installed at Papas within 24 hours. I highly recommend Sean based on his customer service skills. He has definitely restored my faith in dealerships. More





